Bob Cerza | Page 88

An exceptional experience from start to finish I have never had a Volvo before, but I can say that I will likely never drive another brand--and that is in large part due to my experience at Smythe I have never had a Volvo before, but I can say that I will likely never drive another brand--and that is in large part due to my experience at Smythe Volvo. I have worked with many different car dealers over the years, and I have never seen a team who cares more or has more of a GENUINE service mentality. Every person here seems to be dedicated to ensuring that you are cared for from the moment you walk in the doors until the moment you leave with a car--and frankly, even after you leave with your car. When they say call or stop in at any time if you need help, they mean it! They are extraordinarily professional, knowledgeable, friendly and passionate about the Volvo brand. They took so much time explaining every feature of the car I got and never seemed rushed at all. Their only concern is to ensure your comfort. There is a distinct culture at Smythe Volvo, and it is evident with every interaction. All of the people there are eager to help and seem to truly enjoy what they do. I can't say enough how this was so much better than any other car dealer experience I've ever had--even ones I thought were exceptional. This is a special place and I feel lucky not only to have a new Volvo XC60, but to have gotten this car from Smythe Volvo. I will be telling everyone I know who needs a car to go here! More

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excellent sales... excellent service... Bob Cerza (And PJ) did a great job in explaining my sales and lease options. Never any pressure. Bob actually leased me the car. Smythe sales and s Bob Cerza (And PJ) did a great job in explaining my sales and lease options. Never any pressure. Bob actually leased me the car. Smythe sales and service is the reason why both of our cars are Volvos for the past 11 years. Also a big thank you to the service department which is truly excellent. More

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Great experience I visited the dealership on busy Black Friday. The sales staff were very nice and extremely accommodating. Bob was very friendly and thorough when it I visited the dealership on busy Black Friday. The sales staff were very nice and extremely accommodating. Bob was very friendly and thorough when it came to the details of the cars and how the buying process worked. Kevin was also very friendly and knowledgeable when it came to the financing. He explained all of my options and found me the best deal that work for my situation. I would definitely return for my next vehicle. More

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Excellent Experience! I worked with Bob Cerza who is by far the most pleasant and non-pushy car salesperson I have worked with over the years. He knew all about the vehicl I worked with Bob Cerza who is by far the most pleasant and non-pushy car salesperson I have worked with over the years. He knew all about the vehicle and made the process very enjoyable. Highly recommended! More

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Long time satisfied customer We have been buying Volvos from Smythe for over 20+ years from the same sales person - when we went in to see a preowned car recently i was stressed t We have been buying Volvos from Smythe for over 20+ years from the same sales person - when we went in to see a preowned car recently i was stressed to have to work with a new person as our sales person is no longer there after many years!! Bob was easy to work with - low key but helpful in pointing out info. Upon delivery he also patiently explained all the capabilities of the car to me. The sales process was painless and I believe we got a fair deal. More

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Great Experience at Smythe The team at Smythe is great. Helpful, friendly and knowledgeable. Location is convenient and modern. Will come back for service and for future new veh The team at Smythe is great. Helpful, friendly and knowledgeable. Location is convenient and modern. Will come back for service and for future new vehicles More

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Efficient, friendly and no pressure Had a great experience leading a 2018 XC90 from Bob Cerza. The whole team was friendly and knowledgeable. The location is convenient; would recommen Had a great experience leading a 2018 XC90 from Bob Cerza. The whole team was friendly and knowledgeable. The location is convenient; would recommended men’s to anyone interested in a new Volvo. More

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Felt like family.. I was so happy I went to Smythe Volvo and received assistance from Bob Cerza! Bob made me feel like family! Bob worked with me until he found a car t I was so happy I went to Smythe Volvo and received assistance from Bob Cerza! Bob made me feel like family! Bob worked with me until he found a car that was perfect for me. Bob was patient, knowledgeable and helpful. I left feeling very comfortable with the purchase I made. Bob did not pressure me he only informed me. I would highly recommend going to visit Bob and Oh did I tell you I love my Volvo XC 60! See my pic below, Volvo is the way to Go!!!!!!! More

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lease of new car Bob was honest, easy to work work with and very knowledgable, kind and helpful. He was respectful of our time and helped us identify the most cost eff Bob was honest, easy to work work with and very knowledgable, kind and helpful. He was respectful of our time and helped us identify the most cost effective lease for our situation. More

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Recommend Bob was very helpful in getting me the best price possible and always followed through with what he said he was going to do. I would absolutely reco Bob was very helpful in getting me the best price possible and always followed through with what he said he was going to do. I would absolutely recommend Bob and everyone at Smythe Volvo. More

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