Bob Cerza | Page 92

Genuine sales person, nice receptionist & Finance mgr I had a good experience at Smythe Volvo in Summit. Go in and ask for Bob Cerza. He's a nice guy that is competent, makes your buying experience pleasu I had a good experience at Smythe Volvo in Summit. Go in and ask for Bob Cerza. He's a nice guy that is competent, makes your buying experience pleasurable, and isn't pushy. We test drove the XC90 and XC60. He showed me new cars and used cars. They have a covered facility upstairs, so you can see used cars inside. Very nice when it's cold out. I picked up my car last night. It was waxed & looked beautiful. They were booked yesterday and "fit us in". Both Bob and Kevin (Finance Mgr) stayed an hour past closing so I could get my car. Pretty great customer service. Thank you both. More

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Friendly small company service with big company quality Worked with Bob Cerza who was very warm and inviting. He made sure we knew exactly what we needed to know with out pushing us into a car we didn't wan Worked with Bob Cerza who was very warm and inviting. He made sure we knew exactly what we needed to know with out pushing us into a car we didn't want. He also gave us great advice for selling our old car which turned out to not be through the dealership which shows that they care for their customers! More

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Excellent Customer Service all around Every person whom I worked with was fantastic. From the Salesman, Bob Cerza, to Kevin Flanagan, Head of dealership and the financing individual (Kev Every person whom I worked with was fantastic. From the Salesman, Bob Cerza, to Kevin Flanagan, Head of dealership and the financing individual (Kevin - don't know his last name). They were attentive, yet not pushy and made the process quick and easy. I have already recommended them to a friend at the gym. Helene Oppici More

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