I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.
Read moreDealership Experience
9 yrs, 8 mos
Industry Experience
28 yrs, 10 mos
Languages Spoken
English
930 Reviews
Write a Review930 Reviews of Bob Cerza
June 06, 2017
Nice to be back with Volvo All questions answered; no high power pressure; accommodating with arrangements for pick up which was very much appreciated; vehicle review excellent; All questions answered; no high power pressure; accommodating with arrangements for pick up which was very much appreciated; vehicle review excellent; salesperson very experienced, knowledgeable and pleasant; previous Volvo owner - nice to be back. More
June 01, 2017
Smythe was great to work with Our entire experience here was great. All staff I came across while at Smythe were welcoming and friendly. I wasn't 100% sure what I wanted when I wal Our entire experience here was great. All staff I came across while at Smythe were welcoming and friendly. I wasn't 100% sure what I wanted when I walked in, but Bob was extremely patient and spent time to help me determine what was the best for me. The day I picked my car up, everything went smoothly. I'd definitely recommend Smythe for anyone considering a Volvo! More
May 31, 2017
Recommended We stopped in to check out the XC90's. Ended up with a great deal. Nice low pressure dealership, very friendly staff. Our salesman Bob was great, wo We stopped in to check out the XC90's. Ended up with a great deal. Nice low pressure dealership, very friendly staff. Our salesman Bob was great, would definitely work with him again on our next car. More
May 17, 2017
Positive Experience at Smythe I had a positive experience buying a pre-owned Volvo XC60. I felt that the quality and selection of the pre-owned vehicles were better than other deal I had a positive experience buying a pre-owned Volvo XC60. I felt that the quality and selection of the pre-owned vehicles were better than other dealerships in the area. The employees were professional and helpful. I would highly recommend shopping here for a car. More
May 16, 2017
Good experience Very helpful and courteous sales people working there.Bob Cerza was very helpful and polite.I would recommend anyone looking for a car to check them Very helpful and courteous sales people working there.Bob Cerza was very helpful and polite.I would recommend anyone looking for a car to check them out. More
Other Employees Tagged: Kim Hale
May 13, 2017
Professional, kind, knowledgeable, class act I cant say enough about Smythe Volvo. Even though I bought a used Volkswagen, they still went out of there way to make sure I was happy. The professio I cant say enough about Smythe Volvo. Even though I bought a used Volkswagen, they still went out of there way to make sure I was happy. The professionalism, friendliness and knowledge were amazing. From each person I dealt with, not just Bob Cerza. I wish every purchase experience could be like this. The owner sets high standards and his staff effortlessly meets them. I wont go to any other place in the future! More
Other Employees Tagged: Kevin Flanagan, Tom Coward, Regina Krauza
May 11, 2017
Bob was a pleasure to deal with My business partner and I both leased cars from Bob. We shopped around extensively, and he was able to get us deals that were significantly better th My business partner and I both leased cars from Bob. We shopped around extensively, and he was able to get us deals that were significantly better than anywhere else. Bob was very much a straight shooter and a good guy. After I leased the car I discovered some scuffs and scratches on it (it's a demo). I'm going back for service and will update my review once I see how they resolve that issue. More
May 08, 2017
Very happy customer Happy with the new lease car Sales person was good and friendly Helped explain features A very safe car. Looking forward to driving it Not happy Happy with the new lease car Sales person was good and friendly Helped explain features A very safe car. Looking forward to driving it Not happy with paying extra for wear and tear waiver More
May 03, 2017
Great car buying experience IBob Cerza was so helpful and responsive throughout the process of buying my car. I never felt pressured like I have at other car dealerships. Kevin t IBob Cerza was so helpful and responsive throughout the process of buying my car. I never felt pressured like I have at other car dealerships. Kevin the finance manager did an excellent job also. This was the most stress free car buying experience I've ever had. More
Other Employees Tagged: Kevin Finance Manager
April 29, 2017
Bob is great Bob helped us lease XC 90 for a great price and was extremely helpful all throughout the process. Very knowledgeable about my model and very helpful e Bob helped us lease XC 90 for a great price and was extremely helpful all throughout the process. Very knowledgeable about my model and very helpful even after we picked up the car. More

