Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 92

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
940 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 9 mos

Industry Experience

28 yrs, 11 mos

Languages Spoken

English English

4.9

940 Reviews

Write a Review

940 Reviews of Bob Cerza

July 12, 2017

Dealership Rating
Employee Rating

Great salesperson Bob was genuine and made us feel quite comfortable. He listened to our needs and was able to meet them. He was a pleasure to work with. We normally dr More

by MC
Recommend Dealer
Yes
Jul 12, 2017

Smythe Volvo Cars responded

Genuine - that describes Bob Cerza to a "T". He is a valuable member of our Smythe Volvo sales team and excels at making people feel comfortable and welcome. Thanks for saying so and for doing business with us. Enjoy!

July 11, 2017

Dealership Rating
Employee Rating

Good experience buying first Volvo since our 1958 one I was very happy with the people I dealt with when buying my new Volvo. Bob Cerza was always pleasant, helpful and informative during the process. He More

by 2018 cx90 owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2017

Smythe Volvo Cars responded

Yes - Bob is a friendly and professional person who is a relief in a business that is too often filled with fast talkers. Thanks for your business. Enjoy.

July 06, 2017

Dealership Rating
Employee Rating

Excellent experience purchasing car at Smythe Volvo We just purchased 2016 Volvo XC90 from Smythe Volvo. From start to finish Bob Cerza was extremely knowledgeable and professional regarding all aspect More

by Robertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2017

Smythe Volvo Cars responded

Thank you for your business and taking the time to write a review for others to know of your experience. Enjoy!

July 02, 2017

Dealership Rating
Employee Rating

Very informative and courteous! Bob Cerza is a very knowledgeable person on the Volvos, and he explained us various options in buying the XC90, and the functionalities of the model. More

by Willa76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2017

Smythe Volvo Cars responded

Thanks for the recommendation and for your business. Because we appreciate our customers we train and learn as much as we can so that when you drive away with your new car you can use all of the features that you paid for. Enjoy!

June 26, 2017

Dealership Rating
Employee Rating

Buying a car for mom Came to Volvo to see what crossover was available and met my criteria. Most impressed with XC60. Glad salesman came over to us quickly. Not ignored. More

by Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Kevin bergeron

Jun 26, 2017

Smythe Volvo Cars responded

Great - thanks for taking your time to review us and for your interest and your business.

June 24, 2017

Dealership Rating
Employee Rating

Very good first time visit Visited Smyth Volvo today and met with Bob Cerza. I was not pressured on any way and all my questions were answered. Great overall experience with a d More

by Shuman
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 24, 2017

Smythe Volvo Cars responded

Never any pressure. That's not our style or where we ever want our business to be. Thanks for stopping in and for taking the time to review us. We very much appreciate your business. Enjoy this day!

June 20, 2017

Dealership Rating
Employee Rating

Excellent Service and Dealership! I had excellent overall experience with the Smythe Dealership, everyone I interacted with was welcoming and attentive to the customer experience. Bob More

by kvolvoguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Kim Hale

Jun 20, 2017

Smythe Volvo Cars responded

One thing we've learned over the many years of being one of volvos premier retailers is that it's always a team effort. From the welcoming at the start to the thank you at the finish - making each customers experience one that exceeds expectations is a team effort. We are proud to have an excellent team here at Smythe volvo. Thanks for noticing and letting people know. Enjoy!

June 19, 2017

Dealership Rating
Employee Rating

Professional and friendly The dealership was wonderful to work with and Bob was extremely informative and helpful throughout the entire process of leasing my Volvo. I would rec More

by Daniscala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Jun 19, 2017

Smythe Volvo Cars responded

Informative and helpful is what we always strive to be. We appreciate your business and the confidence you've shown in us. Enjoy your new Volvo! Thanks.

June 11, 2017

Dealership Rating
Employee Rating

Great Car Buying Experience My wife and I drove in from Philadelphia to pick up our car sit unseen. It was a great looking vehicle. I could not have done any better if I had see More

by trsdet5117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2017

Smythe Volvo Cars responded

We pride ourselves on being as honest and transparent as we can. We always want to people to feel like they are being treated honestly. Thanks for making the trip and for your business. We're glad we made it worth your while. Enjoy - its a a beautiful Volvo you have now!

June 06, 2017

Dealership Rating
Employee Rating

Great experience Bob was very helpful and responsive during the entire process. The pricing and service on the used vehicle I purchased was better than expected. Wond More

by Afiah Atakora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2017

Smythe Volvo Cars responded

Whether you buy Used or New - we owe you the best experience we can provide....every time! Thanks and Enjoy!

Dealership Inventory (340 Vehicles)

used 2020 Subaru Forester car, priced at $22,481
2020 Subaru Forester
used
Sepia Bronze Metallic exterior
Automatic
All-wheel Drive
used 2025 Volvo XC40 car, priced at $34,881
2025 Volvo XC40
used
Crystal White exterior
Automatic
All-wheel Drive
used 2013 Volvo XC90 car, priced at $8,981
2013 Volvo XC90
used
Electric Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC40 car, priced at $51,246
2026 Volvo XC40
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $76,141
2026 Volvo XC90
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
used 2018 Volvo S90 car, priced at $15,381
2018 Volvo S90
used
Bright Silver Metallic exterior
Automatic
Front-wheel Drive