Dealership Experience
17 yrs, 8 mos
Industry Experience
26 yrs, 9 mos
Specialties & Trainings
CERTIFIED SALES CONSULTANT
C.O.S.L. GOLD ELITE MEMBER
153 Reviews
Write a Review153 Reviews of Bob Drake
August 15, 2016
The opposite of the stereotypical car purchase A relaxed, non assertive,comfortable car buying experience. Another salesperson was kind enough to dog sit for me so I could take a test ride( pet fri A relaxed, non assertive,comfortable car buying experience. Another salesperson was kind enough to dog sit for me so I could take a test ride( pet friendly place), and yet another Manager fed him with her own personal dog food stash. My salesperson, better defined as my car buying assistant Paula guided me through the process with non assertive ease.Sarah in finance assisted in a fast,painless finance process where we spent the majority of our short time together talking about our pets.Without doubt, the most pleasurable car buying experience of my 55 yrs. Steve Lamprey,So. Berwick, Me More
Other Employees Tagged: Sarah Northrop, Paula Redden
July 22, 2016
Stellar experience! Extraordinarily friendly, well-informed and helpful staff! Paula was exceptional in helping me make the perfect selection and Sarah was very helpful a Extraordinarily friendly, well-informed and helpful staff! Paula was exceptional in helping me make the perfect selection and Sarah was very helpful and efficient with the paperwork involved. I'm so happy with my new CRV! I recommend Dover Honda to anyone looking for an extremely pleasant and effortless experience in buying/leasing a car. Awesome service! More
Other Employees Tagged: Sarah Northrop, Paula Redden
June 14, 2016
Awesome experience This is my third Honda from Dover Honda and I was very pleased with the experience. The transaction was seamless! Bob, the sales manager was very help This is my third Honda from Dover Honda and I was very pleased with the experience. The transaction was seamless! Bob, the sales manager was very helpful and kind to let me use a rental for a couple of days until they could locate my new vehicle. Devyn helped me decide on the color and Paula did an excellent job processing my paperwork and go through the new features on the new Accord on the delivery day. I want to thank everyone at the dealership that help with the purchase. More
Other Employees Tagged: Devyn Hubbard, Paula Redden, Sarah Northrop
June 06, 2016
Simply outstanding dealership! I purchased a certified pre-owned accord coupe over the phone, and my buying experience couldn't have been better. I was deployed in Afghanistan when I purchased a certified pre-owned accord coupe over the phone, and my buying experience couldn't have been better. I was deployed in Afghanistan when I saw the car, it was the best deal I could find and I was pretty much searching across the country. The sales folks at Dover really accommodated me and even stored the car for a couple of months until I got back! They were all professional, friendly, and highly knowledgeable. Couldn't have had a better buying experience, when I picked up the car it wa prepped like a brand new car, ant it only took a few minutes to complete the paperwork. These guys are great! More
Other Employees Tagged: Josh Hersey, Allan Lepler
May 27, 2016
Stress free experience From the minute I walked in the door until I drove away in my new car my experience at Dover Honda with Paula Redden was awesome. She was thorough an From the minute I walked in the door until I drove away in my new car my experience at Dover Honda with Paula Redden was awesome. She was thorough and honest and her personality made the experience stress free and easy! Highly recommend Paula and Dover Honda! More
Other Employees Tagged: Gary Novakowski, Paula Redden
May 17, 2016
Fantastic Car Leasing Experience Paula was so easy to work with, she made everything easy to understand and completely stress free! I can not say enough good things about what a wonde Paula was so easy to work with, she made everything easy to understand and completely stress free! I can not say enough good things about what a wonderful experience this was. From choosing which car to lease and then going through all of the steps, with Paula right there to lead me through each thing. If anyone I know is looking to buy/lease a car, I would immediately suggest they go talk to Paula. She is fabulous! More
Other Employees Tagged: Marsha Heiland, Paula Redden
May 06, 2016
Paula did a great job with the sale. I'd deal with her again This was my third purchase from Dover Honda. They've always offered good pricing and easy transactions. Paula was well prepared and knowledgeable abou This was my third purchase from Dover Honda. They've always offered good pricing and easy transactions. Paula was well prepared and knowledgeable about the cars. More
Other Employees Tagged: Paula Redden
May 04, 2016
Service Excellence Paula at Dover Honda is the pinnacle of professionalism and straightforwardness. She was extremely friendly and accommodating and made absolute sure t Paula at Dover Honda is the pinnacle of professionalism and straightforwardness. She was extremely friendly and accommodating and made absolute sure that the purchase was best for me and my needs. I highly recommend her. Marsha was also very kind and helpful, even though my late-in-the-day purchase caused her to stay late. Management also made sure that the service that I received was excellent. More
Other Employees Tagged: Marsha Heiland, Paula Redden
April 22, 2016
Pleasant people to deal with............ It was a pleasant surrounding dealing with Paula. She was knowledgeable about the car and great in dealing with me. When it came time to hand over It was a pleasant surrounding dealing with Paula. She was knowledgeable about the car and great in dealing with me. When it came time to hand over the keys to me, she was very good at explaining the working of the car as we sat inside it and showed me just how everything worked and also program a few things for me, that I knew she could do quickly and I couldn't. She has a good attitude, always trying to do whatever to make things work for the customer. More
Other Employees Tagged: Paula Redden
April 17, 2016
Great service! Everything about this car buying experience was easy and pleasant. They even allowed my dad, who lives in Indiana, to co sign the lease, shipped all t Everything about this car buying experience was easy and pleasant. They even allowed my dad, who lives in Indiana, to co sign the lease, shipped all the paperwork to him and had it shipped back! Really above and beyond customer service. When I realized I'd left my EZ Pass transponder in my trade in, Paula delivered it to muy place of employment! Can't recommend Marsha, Paula, and all the folks at Dover Honda enough! More
Other Employees Tagged: Marsha Heiland, Paula Redden

