Bob Drake | Page 15

Paula Rocks Paula was so down to earth and really guided me through the whole process. She knows her stuff and seemed to really care about what I needed and wante Paula was so down to earth and really guided me through the whole process. She knows her stuff and seemed to really care about what I needed and wanted. It was a great visit! Bob was extremely nice and worked with me on all my inquires. Marsha was very helpful with all my paper work and very down to earth. More

Print

No pressure, no sales BS, very smooth operation. Of all the dealerships I've been to, this one is the most honest and easiest to work with. For sure will buy from again. Definitely recommended. Of all the dealerships I've been to, this one is the most honest and easiest to work with. For sure will buy from again. Definitely recommended. More

Print

Thanks Paula! Great experience again. This is our 4th pilot and the team at Dover Honda was 100% focused on the customer and worked hard to deliver what we wanted Great experience again. This is our 4th pilot and the team at Dover Honda was 100% focused on the customer and worked hard to deliver what we wanted and we are 100% satisfied. More

Print

Thank you! I had a great experience working with the Dover Honda dealership! Sales Reps are very respectful and don't push! Would go here again. Thank you! I had a great experience working with the Dover Honda dealership! Sales Reps are very respectful and don't push! Would go here again. Thank you! More

Print

Paula Redden saves the day! My 23 year old son recently needed a vehicle after his Chevy Tahoe died. He did his research and ended up at Dover Honda. He has never had a loan be My 23 year old son recently needed a vehicle after his Chevy Tahoe died. He did his research and ended up at Dover Honda. He has never had a loan before and was hopeful he would qualify on his own. Paula was the consummate professional, addressing him directly as he was the client. I greatly appreciated and respected that gesture. Paula gave him many options and after conferring with Bob Drake, eventually ended up with a 2016 Honda Civic at a very competitive price. Bob even went above and beyond to secure a lower interest loan for him. Two days later he drove off the lot an extremely satisfied customer. I know he and I both will be back again to patronize Dover Honda. Thank you Paula! More

Print

New Car From the moment we walked in this was a pleasant car buying process. I will recommend Dover Honda to other people. I will buy my next car through Paul From the moment we walked in this was a pleasant car buying process. I will recommend Dover Honda to other people. I will buy my next car through Paula. More

Print

Almost as painless as ordering fast food Communicated all through text. My job sites arent always the easiest to talk around. Texting for me was important. All texts where answered timely an Communicated all through text. My job sites arent always the easiest to talk around. Texting for me was important. All texts where answered timely and pertained all the information. Bob was who I text when discussing my options and purchase price and Paula handled the transaction and delivery at the dealership. Paula was was great along with her dog Charley. Upbeat fun and the most enjoyable car experience I've had. We buy Hondas and have utilized other dealerships in the past however that has changed going forward. This made my daughters first car even more enjoyable. We will be back. More

Print

Fisrt Time Car Buyer Working with the staff at Dover Honda was such a pleasure. They set the bar very high with making my first car buying experience effortless and comple Working with the staff at Dover Honda was such a pleasure. They set the bar very high with making my first car buying experience effortless and completely enjoyable. Paula had such a great attitude and energy about her, which made me feel comfortable throughout the entire process and took away from any anxieties/ reservations I had about purchasing my first car by myself! She chose the perfect used car for me, in unbelievable condition, and at a ridiculously good price. Tony was super helpful and gave me an incredible deal on my trade in, Marsha worked so hard to get me approved for a loan and made the paperwork process quick and easy to follow, and Bob Drake made sure that my experience was seamless and that I was happy with my purchase. Although I'm new to the car buying experience, the atmosphere at Dover Honda was unlike anything I've felt at any other dealership I've been to. There was zero pressure to upgrade to anything that was out of my price range. The whole process was transparent and I knew that no numbers were being hidden from me. Thank you so much to everyone who helped me through this process and for giving me the most upfront and honest service. I highly recommend this dealership to anyone and everyone! :) More

Print

New purchase This is my 4th Honda from this dealership. I was in an accident when a deer hit my car right before Christmas. My CRV kept me safe and performed exact This is my 4th Honda from this dealership. I was in an accident when a deer hit my car right before Christmas. My CRV kept me safe and performed exactly like I was told it would. However, I needed another vehicle as mine was totaled. I knew that one phone call to Rick at Dover Honda that I'd have one less issue and another safe vehicle. When I walked in, i was greeted by Rick with a "glad you are okay". This place feels like family every time I go in. Rick is honest and kind and considerate. He listens to what my needs are and puts me in a vehicle accordingly. I also always see Chris and Sue who are on the sales team and always greet me happily. I cannot say enough about the service department as well. There are many places to purchase a new Honda but this company is by far the best in the area!! Thanks again Honda family and happy 2017!! Thanks to the CRV I am here to celebrate the holidays with my family!! More

Print

Go2Paula I don't even know where to begin... Having not only seen how some dealerships operate behind the scenes, to the front lines of the car shopping/buying I don't even know where to begin... Having not only seen how some dealerships operate behind the scenes, to the front lines of the car shopping/buying experience from a customer perspective, Dover Honda is by far the most professional and up front dealership in New England. Not only do they make sure your expectations with the car, budget, and trust are met, but you can count on the staff to be there for you after the sale. They will follow up any questions, comments, or concerns and do their best to address any issues. The service department is very convenient with no appointment necessary for an oil change/ tire rotation! Walking into the dealership, you do not have the need to haggle on the used vehicles because the used car manager (Tony Khoury) sets the most aggressive pricing in NE (on QUALITY used vehicles), they will also honor any reasonable offer on a brand new Honda. As you can see from reviews below, many customers are pleased with the way Paula Redden conducts business. She will work tirelessly to not only make the sale, but more importantly have you leaving with a permanent smile on your face. Oh! And a new car! Paula is the most genuine and caring person you will meet and that is hard to come by. The sales managers most importantly, Bob Drake (Uncle Bob), will do whatever it takes to keep you coming back! I highly recommend seeing this dynamic duo at the dealership. Unlike most places though, if they are not there, you are still in good hands regardless. The reviews below speak for themselves... (of course you can't please everybody!) #Go2Paula !!! More

Print