Bob 'Earnie' Earnhart | Page 10

An amazing experience I chose this dealership because my parents have gotten vehicles from Cassens for many years my sister got a car from Cassens so I knew dealing with th I chose this dealership because my parents have gotten vehicles from Cassens for many years my sister got a car from Cassens so I knew dealing with them was going to be great. This was my first time buying a new car all the other vehicles I've had had been used so I was very nervous about choosing a vehicle but that quickly went away after meeting Bob Earnhardt he was very informative and made me feel like part of the family so when it comes to getting a new vehicle the next time I'm definitely going to Cassens More

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Customer Focused and Friendly Bob was our salesman and he was truly a professional in that he didn't pressure the sale and listened to our needs. His assistance after the sale for Bob was our salesman and he was truly a professional in that he didn't pressure the sale and listened to our needs. His assistance after the sale for setting up the car was tremendous. We were very pleased with his approach. And, Dustin the Finance Manager was very upfront and helpful. His smile was contagious and the way he worked with us to get the best loan was very much appreciated. Overall, we would say that Cassens is a very people oriented car sale place. More

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Awesome experience as usual, Our fourth vehicle. Service is outstanding. We keep coming back due to great salesmen and outstanding service. We recommend CASSENS to all our friends Our fourth vehicle. Service is outstanding. We keep coming back due to great salesmen and outstanding service. We recommend CASSENS to all our friends and family. More

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Hometown Feeling This was the best new car experience I’ve ever had and the reason why is because everyone at this dealership was well informed. My time was not waste This was the best new car experience I’ve ever had and the reason why is because everyone at this dealership was well informed. My time was not wasted by “I don’t know” as an answer. Every question I asked, even over the phone was handled promptly and accurately. I truly felt like I was back in my hometown. More

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What a wonderful experience.. We can’t say enough about the example of customer service we encountered at the Cassens Chrysler, Jeep Ram dealership. It was a no haggle no fuss expe We can’t say enough about the example of customer service we encountered at the Cassens Chrysler, Jeep Ram dealership. It was a no haggle no fuss experience. Our salesman Bob Earnhartt is up front and personal. His level of professionalism and non pushy attitude provide a sense of comfort during our visits. This isn’t the 1st auto purchased at this facility and it’s certainly not going to be the last. We highly encourage you to visit the Glen Carbon dealership. We’re sure your visit will be as satisfying as ours....👍👍👍👍👍 More

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Dodge Journey Went to Cassens and bought a Dodge Journey two days ago. We hadn't really planned on buying that night, we were just browsing. This one caught our eye Went to Cassens and bought a Dodge Journey two days ago. We hadn't really planned on buying that night, we were just browsing. This one caught our eye so we went in to check it out. Bob was great to work with, very friendly but not pushy. Price was right and it has everything we needed and then some. Overall, great experience. More

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Here I go AGAIN!! 4th Wrangler in 4 years! I clearly love my Jeeps and Cassens is the ONLY place I’d go to get ‘em. Earnie always treats me like family and that mean 4th Wrangler in 4 years! I clearly love my Jeeps and Cassens is the ONLY place I’d go to get ‘em. Earnie always treats me like family and that means the world to me. He, Scott and Mike went above and beyond and I have no doubt I’ll be back. Just maybe not next year...according to my wife. More

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I got exactly what I wanted. I was looking for a specific jeep with pretty specific parameters. I had found one that suited my wants and needs in the website and called the day b I was looking for a specific jeep with pretty specific parameters. I had found one that suited my wants and needs in the website and called the day before I wanted to be at the dealership. Bob handled my questions and called me back on some questions I had. He then met me the next day on his day off to take care of me. I have had both really good and really bad experiences at dealerships, this was a good one. No one pushed me into anything or pressured me into extras. Very happy with my new jeep! More

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A pleasurable buying experience. We recently decided to replace our 2004 Grand Caravan. Purchased a new 2018 Pacifica and we are very pleased with not only the vehicle but the excelle We recently decided to replace our 2004 Grand Caravan. Purchased a new 2018 Pacifica and we are very pleased with not only the vehicle but the excellent service provided by the staff at Cassens, most especially our salesperson Bob Earnhart. He did a great job answering our questions and addressing our unique needs. Bob is an Awesome guy and represents the dealership well. More

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Great experience Bob was such a great no pressure salesman. He knew the answer to every question and made buying my first Jeep so easy. Dustin in finance got me a grea Bob was such a great no pressure salesman. He knew the answer to every question and made buying my first Jeep so easy. Dustin in finance got me a great interest rate and had everything ready before I even sat down at his desk. More

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