Bob Hadges of the Sales Department assists customers via the Internet and Telephone for both brand new and pre-owned vehicles. Customer Satisfaction is always a primary goal. Bob's attention to the customer's needs before, during and after the sale helps to ensure a smooth process resulting in happy customers. Bob grew up in Brockton and graduated Brockton High School (1979). Bob is also a graduate of the Boston University College of Communication (1983).
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January 10, 2023
After my 2018 Highlander was totaled, I was in need of a new one which was proving to be difficult. I live on the Cape but after emailing with Bob at Toyota of Braintree I decided to make the trip to see a new one which was proving to be difficult. I live on the Cape but after emailing with Bob at Toyota of Braintree I decided to make the trip to see a car. My Salesperson Lenny made the experience so easy and he was incredibly knowledgeable and helpful. Max and Joey also were great with the financing aspect. It was the best car buying experience I’ve ever had and I will definitely make a trip back here next time I need a vehicle. I would recommend them to everyone! More
Other Employees Tagged: Joey Foy, Lenny Shaul, Max Bahery
December 09, 2022
Carlos Alvarez, Carlos Otrega, and Freddy were extremely helpful and professional throughout the entire process. I was always kept informed of the status of my order and they were always available whenever helpful and professional throughout the entire process. I was always kept informed of the status of my order and they were always available whenever I had questions or concerns. That is why I am a repeat customer. And always will be More
Other Employees Tagged: Carlos Ortega, Fred Zeiba, Carlos Alvarez
November 30, 2022
Thank you to Carl , max , Bob, and my salesman vita. Your professional and friendly staff are always nice to me and You guys help me got my TRD pro. I looking forward to buy more cars and truck from you Your professional and friendly staff are always nice to me and You guys help me got my TRD pro. I looking forward to buy more cars and truck from you guys . More
Other Employees Tagged: Carlos Ortega, Bob Keough, Victor Alcantara, Max Bahery
September 30, 2022
Bill was great, very kind, patient and helpful. The whole process from start to finish was done very professionally and transparent. The whole process from start to finish was done very professionally and transparent. More
Other Employees Tagged: Phil Scott , Bill Detellis
June 25, 2022
Greatest customer service ever , I couldn’t be more happier about everything they had to offer happier about everything they had to offer More
Other Employees Tagged: Fred Zeiba, Gerry Gorham, Max Bahery
June 24, 2022
They are very friendly, professional, no pressure people. This is my third car from here. Thrilled with service too. Enjoyed dealing with everyone there. This is my third car from here. Thrilled with service too. Enjoyed dealing with everyone there. More
Other Employees Tagged: Eric Francke, Arthur Martel, Victor Alcantara , Jethro Michel
May 03, 2022
My first contact with Toyota of Braintree was through the Internet with Bob Hadges who confirmed the Dealership does not up-charge their customers. After an uncomfortable experience with a competing Toyota D Internet with Bob Hadges who confirmed the Dealership does not up-charge their customers. After an uncomfortable experience with a competing Toyota Dealer we felt this was going to be the place to do business. When we arrived at Toyota of Braintree, we were greeted by William “Bill” Detellis with a great big smile. Bill went over our needs and wants in a new Toyota. Bill explained the differences in the types of RAV4 vehicles and with not pressuring us for the sale, we decided on a RAV4 Limited. On Monday May 2nd we picked up our 3rd Toyota and Bill went over everything to familiarize us with the new technologies installed. We are very excited and are looking forward to our “Road Trips” in the near future. We would like to thank Arthur (for his patience), along with Eric in helping getting this done. Bill, you Rock!!! Definitely will recommend friends and family to buy from you. More
Other Employees Tagged: Eric Francke, Arthur Martel , Bill Detellis, William Detellis
March 07, 2021
My son and I had a wonderful experience at Toyota of Braintree! Bob Hadges and Eric Francke were both polite, informative and helpful. Freddie Zeiba was kind, patient and informative, very well suited f Braintree! Bob Hadges and Eric Francke were both polite, informative and helpful. Freddie Zeiba was kind, patient and informative, very well suited for his job. But we were amazed at the "exceptional Emmanuel Hernandez" in Sales. He was superb!!! His knowledge and patience throughout the entire process really impressed us. He made everything easy from the beginning to the end. Emmanuel was considerate and understanding in the fact that I did not grasp all of the hi-tech devices in the car. He explained them in a simple and easy manner. The entire experience was such a pleasure! Thank you Emmanuel. Great job!!! More
Other Employees Tagged: Eric Francke, Fred Zeiba, Emmanuel Hernandez
March 07, 2020
Awesome car buying experience! I just bought a brand new 2020 Rav4. I have never purchased a new vehicle before and was very nervous going into it. However, I am familiar with Toyot I just bought a brand new 2020 Rav4. I have never purchased a new vehicle before and was very nervous going into it. However, I am familiar with Toyota of Braintree. My family members have purchased their vehicles there before and had them serviced. They have always had nothing but positive things to say. The two gentlemen who assisted me were Bob Hadges, who I first contacted prior to coming in, and Sam Zaidan who was the salesman. Bob was quick to respond to my e-mails regarding setting up a time to come in and see the vehicle. He let me know ahead of time the pricing and inventory on the colors I was interested in viewing. Bob paired me with Sam, whom I have nothing but positive things to say about. Sam was very accommodating, not pushy, informative, and up front and honest about everything we discussed. He took away the stress and worry away from the car buying experience for me. I would highly recommend these two gentlemen to anyone visiting this branch. More
Other Employees Tagged: salam zaidan