Bob Hadges | Page 5

Great Experience! My wife and I would Like to thank Mathias and everyone at Toyota of Braintree for one of the best experiences with a dealership we have ever had. My wife and I would Like to thank Mathias and everyone at Toyota of Braintree for one of the best experiences with a dealership we have ever had. More

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Great experience Went in to check out cars and left with a new one! Very easy experience and everyone who helped couldn’t be nicer. They explained everything in detail Went in to check out cars and left with a new one! Very easy experience and everyone who helped couldn’t be nicer. They explained everything in detail and answered all my questions. They helped me get to a price I was comfortable with and I was very happy. More

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Excellent Dealership with a Highly Qualified Team The purchase of a 2019 Toyota Sienna Mobility and the negotiated trade-in of our 2006 Trailblazer at the end of March was done with the highest profes The purchase of a 2019 Toyota Sienna Mobility and the negotiated trade-in of our 2006 Trailblazer at the end of March was done with the highest professionalism expected. Attention to and assistance with follow-up requirements for registering the new vehicle and transfer of plates across state lines by Carlos Alvarez was way beyond my expectations. I would highly recommend not only this dealership, but this sales person, Carlos, as well as he is a knowledgeable, caring & compassionate individual. I also would like to give kudos for both Bob Hadges and Sunny for their quick response to my initial questions and follow-up on Toyota's post-sale rebate application. More

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No hassle New Rav4 Great car buying experience, after looking at 2 other dealers in the area I made my way back to Toyota of Braintree. This will be my 3rd purchase in t Great car buying experience, after looking at 2 other dealers in the area I made my way back to Toyota of Braintree. This will be my 3rd purchase in the past 10 years from this dealership and recommend them. I got to work with several great people which made the whole experience great. My Sales person was Mathias, he was very knowledgeable and professional throughout the process. More

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Great buyer experience Tufankjian does a great job helping the buyer through a pretty frictionless, low pressure buying experience. From the online sales consultant, to the Tufankjian does a great job helping the buyer through a pretty frictionless, low pressure buying experience. From the online sales consultant, to the in-dealer sales professional, to finance, the experience was top-notch. I’d recommend them without hesitation. More

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Great experience! I had an amazing experience purchasing a truck at Toyota of Braintree. Gerry was awesome to work with. He was able to work with my budget and I never I had an amazing experience purchasing a truck at Toyota of Braintree. Gerry was awesome to work with. He was able to work with my budget and I never felt pressured to but. Brian made the signing of the purchase and sale a breeze. He was such a pleasure to work with. This was our 2nd time working with Brian and Toyota of Braintree. We will definitely recommend them. Thank you Gerry and Brian. You guys rock!!! Jason and Katie More

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A LONG but Great Experience! I purchased a brand new 2016 Toyota RAV 4 from this dealership three years ago, and it was such a pleasant experience that I knew when it was time to I purchased a brand new 2016 Toyota RAV 4 from this dealership three years ago, and it was such a pleasant experience that I knew when it was time to upgrade, this is the place I wanted to go to. I had been receiving emails from Mike Toomey & Brian Walsh over the past few months, and finally decided earlier this month, after viewing the new 2019 RAV 4 XLE Premium, that it was time for my upgrade. Bob H set up an appointment for me on March 5th, and I had specifically mentioned that I had only two hours to work with that day for a test drive. I met with Steve Lavanchy, who I immediately liked for his "old school" honesty and sense of humor. I had already specified what car I wanted to test drive, the XLE Premium, and after a brief conversation, Steve and I went out for a test drive. The drive was smooth and enjoyable, and an added bonus was the leather seats that were power operated on the driver's side. We came back, and talked about the vehicle, the trade in for my 2016 RAV4, and then Steve presented me with some figures to look at in terms of financing. The numbers weren't at first acceptable to me, but Steve made it a point to go back to the business office a few times in order to get me numbers I could work with. I had made an appointment to test drive a Honda HRV at another dealership, but after another brief conversation with Steve, I decided to put down a deposit & fill out an application form for financing. At no time during the two hours did Steve pressure me in any kind of way, he answered all my questions, and I was grateful for that. As there was no red RAV4 at the dealership, the dealership would contact other dealerships to see if they had one which Steve told me might take a few days. A few days later, Steve called to let me know that they were unable to obtain the red RAV4 from any other Toyota dealership so it had to be ordered from the plant which meant a week delay. He called me again the following week to let me know that the car was on a truck and should reach the dealership in a few days. Another few days went by, and when I called Steve, I was told that the car still had not arrived but was expected soon. I was called last Friday, and Steve told me that the car would be in Saturday March 23rd and scheduled me to come in at 12p. I received a call on Saturday and was told again that the truck had not yet arrived...Finally, this Monday, Steve called me with the best news ...the car was ACTUALLY at the dealership and I went down there that afternoon and picked up my car!! I believe that Steve was more frustrated about the delay than I was...but I knew what I wanted and was willing to wait for it & after viewing this beautiful ruby flair RAV4, it was definitely worth the wait and I appreciated Steve's constant updates on the status. I met with Donald in the business office to finalize the deal, and he presented me with refunds on services that were on my 2016 vehicle that could be transferred to my 2019 at a minimal additional cost. He also did not pressure me to purchase additional services that I did not want, and explained everything to me clearly. Yesterday, I had my inspection sticker and remote car/alarm system installed, in less than 90 minutes, and the service manager was very nice in explaining how the alarm/remote worked. I am VERY happy!!! More

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5 Stars hands down! Mr. Kenny Tempro was my sales agent. He was so patient, enthusiastic and showed awesome performance and customer care services. No wonder he is ranked Mr. Kenny Tempro was my sales agent. He was so patient, enthusiastic and showed awesome performance and customer care services. No wonder he is ranked 5 stars for sales excellence. I appreciate and applaud you for the integrity and superior performance throughout the years. I highly recommend Tufankjian Toyota of Braintree for any new or certified used vehicles. I came in just to explore my options. I had heard Tufankjian Toyota was rated 5 stars from some friends and ads on the internet. It’s top notch and the sales team works with you to get the perfect vechicle of your choice. I am very happy and excited on my new RAV 4!!! More

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Best car buying experience Joe made the whole experience a great time. He was very knowledgeable and could answer any questions or concerns I had rapidly. Above all he was patie Joe made the whole experience a great time. He was very knowledgeable and could answer any questions or concerns I had rapidly. Above all he was patient, I was there for 6 hours and he worked hard to get me the right car and a great deal. Even after the sale 2as complete he sat with me and helped me to l figure out the cars console controls and working it with my phone. I will definitely recommend anyone who asks me about a car to contact Joe. More

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Amazing! This car dealership is truely amazing! Andy Chau really knows how to make a customer feel appreciated! Kenny is great at getting the deal done along w This car dealership is truely amazing! Andy Chau really knows how to make a customer feel appreciated! Kenny is great at getting the deal done along with Arthur! Bob Hodges did an amazing job at getting me in with the best deals! More

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