Bob Horn

Always extremely helpful and assisted in service and finance at this appointment and was able to resolve our issue perfectly finance at this appointment and was able to resolve our issue perfectly More

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Amazing customer service and professionalism. Would recommend to anyone thank you for the awesome Jeep Gladiator! Would recommend to anyone thank you for the awesome Jeep Gladiator! More

by SUPERDAD713 Verified Customer Verified Customer

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Got charged 62000 for a 52000 retail car. Add said upside down on trade would be taken care of. The internet price was a lot lower but charged this. Make sure you check sticker price. No car Add said upside down on trade would be taken care of. The internet price was a lot lower but charged this. Make sure you check sticker price. No car is sold at sticker and sale prices apparently don't apply. So much more I won't put on here. More

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Paul is a great guy. He did his best to help me out during the purchase. Unfortunately, I can’t say the same about Bob Horn. Since the beginning of the negotiations. A He did his best to help me out during the purchase. Unfortunately, I can’t say the same about Bob Horn. Since the beginning of the negotiations. After agreed with the price, he made Paul call me and ask to increase my down payment in almost $2000. We end up agreed to increase $1000 and raise the monthly lease in $10. I traveled 2h to Daytona to get the car, when I get there they ask me to increase the lease AGAIN! I said NO! They agreed. Once Bob print the lease he had already INCREASED the lease without my consent. Fortunately, I realized that before sign it. Absolutely uncomfortable situation. Very upsetting. The guy literally tried to trick me. Second problem: the car was supposed to be NEW, when I got inside it had already almost 200 miles. Something that SHOULD be informed in advance. Finally Bob Horn agreed to give me the all weather mats ($150 value), once Paul went to get it, he told him he didn’t agree with that. He lied on my face. In other words, absolutely not reliable person that doesn’t care about customer loyalty, and do everything for peanuts. Unfortunately people do everything for money and don’t care about respect and honesty. I would definitely buy a car from Paul, but not on that store. In 24 months I will be returning this car and guess what? I won’t buy again from them. Mitsubishi needs to work hard and learn from the other companies. That is why I’m 20years loyal to BMW. That never happened to me. More

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Outstanding, great service, professional and very helpful!, great place to do business when needing a car! helpful!, great place to do business when needing a car! More

by antoinebrewster86 Verified Customer Verified Customer

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The worst dealership experience ever. Will be Pursuing Dealership Fraud and Misrepresentation & Also A Violation Of The Florida Deceptive & Unfair Trade Practices Act ! BEWARE of this Dea Will be Pursuing Dealership Fraud and Misrepresentation & Also A Violation Of The Florida Deceptive & Unfair Trade Practices Act ! BEWARE of this Dealership ! If You Are A Customer I Would Highly Recommend You Get An Attorney To Look Over Your Paperwork ! More

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Always willing to help and ready to answer questions. The service department is exceptional courteous and thorough The service department is exceptional courteous and thorough More

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The best dealership. The service manager, Barbra is amazing. A pleasure to work with. She is very nice and helpful. Also, Drew who sold me my car. Helped me with questi The service manager, Barbra is amazing. A pleasure to work with. She is very nice and helpful. Also, Drew who sold me my car. Helped me with questions I had. He was also very helpful, kind and explained everything. More

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Mike a very good salesman. No pressure and helped with getting a good deal. We will use Daytona Kia again. No pressure and helped with getting a good deal. We will use Daytona Kia again. More

by Esboyce Verified Customer Verified Customer

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This location has very friendly staff and amenities available. They offered us snacks and drinks while waiting and were straight forward in their communication. available. They offered us snacks and drinks while waiting and were straight forward in their communication. More

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