Very helpful and did a great job servicing my vehicle.
Called me with everything my car needed before doing anything. 100% would recommend to family and friends and will definitely take my car back there
Called me with everything my car needed before doing anything. 100% would recommend to family and friends and will definitely take my car back there
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by macdoodle99
Verified Customer
Verified Customer
Apr 06, 2020 -
Chapman Ford Northeast Philadelphia responded
We're thrilled to hear you enjoyed your experience with us here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.
The service is good and bob keisler has my service rep
for years. He kept me updated with my maintenance. I have purchased 4 cars from Chapman.
for years. He kept me updated with my maintenance. I have purchased 4 cars from Chapman.
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by FBROWN4200
Verified Customer
Verified Customer
Apr 06, 2020 -
Chapman Ford Northeast Philadelphia responded
Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.
Reliable
I'm glad your business what not shut down and I was able to get my truck looked at during this crisis. Thank you and Stay safe
I'm glad your business what not shut down and I was able to get my truck looked at during this crisis. Thank you and Stay safe
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by vc421
Verified Customer
Verified Customer
Apr 03, 2020 -
Chapman Ford Northeast Philadelphia responded
Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.
On time. Polite. Very cautious in following state
regulations to give customers the best experience in this trying time. Thank you so much for your service
regulations to give customers the best experience in this trying time. Thank you so much for your service
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by KaleenaR
Verified Customer
Verified Customer
Apr 03, 2020 -
Chapman Ford Northeast Philadelphia responded
Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.
I was very pleased with your service personnel. He was
very attentive to my explanation to my vehicle’s problem.
When my vehicle’s problem was resolved he took the time to explain to me what it was.
very attentive to my explanation to my vehicle’s problem.
When my vehicle’s problem was resolved he took the time to explain to me what it was.
I was well satisfied. Thank you.
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by joemp725
Verified Customer
Verified Customer
very professional and show great customer
always friendly make you feel like a valued customer , lines of communication is always clear and polite the work done is always perfect, work is neve
always friendly make you feel like a valued customer , lines of communication is always clear and polite the work done is always perfect, work is never second guess
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by ROCKSOLDIER1961
Verified Customer
Verified Customer
Apr 01, 2020 -
Chapman Ford Northeast Philadelphia responded
Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.
They always do a great job. Even in this trying times
with COVID 19. They were very organized. They kept their employees safe and us.
with COVID 19. They were very organized. They kept their employees safe and us.
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by gmpritti
Verified Customer
Verified Customer
Mar 30, 2020 -
Chapman Ford Northeast Philadelphia responded
Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.
Great service for the 10 years I have been coming there.
Will continue to do so. Reasonable prices and communication is great.
Friendly and responsive to me needs.
Will continue to do so. Reasonable prices and communication is great.
Friendly and responsive to me needs.
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by QMSGT28PA
Verified Customer
Verified Customer
Mar 27, 2020 -
Chapman Ford Northeast Philadelphia responded
Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.
Good Job
Work was done as promise and on time. 5 stars to Bob and his team, Never had a bad time with repairs on both our cars.
Work was done as promise and on time. 5 stars to Bob and his team, Never had a bad time with repairs on both our cars.
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by bakman48
Verified Customer
Verified Customer
Mar 23, 2020 -
Chapman Ford Northeast Philadelphia responded
We really appreciate this review. Bob is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!
Excellent response to request for service;state
inspection requested, got appointment very next day and rather than having to remain in service area, ride provided both to business and home
inspection requested, got appointment very next day and rather than having to remain in service area, ride provided both to business and home
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by 1rjl
Verified Customer
Verified Customer
Mar 19, 2020 -
Chapman Ford Northeast Philadelphia responded
Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.