Bob Mancini | Page 30

I was searching for a 2011 Honda Pilot Touring and visited 4 Honda dealerships in the area before coming to White Plains Honda. At each of the other 4 dealers, I encountered the kinds of business pra visited 4 Honda dealerships in the area before coming to White Plains Honda. At each of the other 4 dealers, I encountered the kinds of business practices and games that make people really dislike buying a car. When I saw online that White Plains Honda had a vehicle like I was looking for, I contacted them and first spoke with Juan, the used car manager, then with Bob Mancini, my salesperson. They were both honest and upfront, very easy to deal with and in general made the process as painless as possible. Discussions over pricing were easy and honest. They had no problem with the fact that I had pre-arranged my own financing and never tried to force me to use their own internal financing as another dealer had done. Very simply, there were no games. Even when my own financing source (credit union) proved to be extremely difficult to deal with, they were very patient and continued to go out of their way to keep the deal together. Weeks after my purchase, I had a question about my tag/registration and Bob was very quick to return my call and answer my questions. When the dealership received my tags (from Florida), Bob contacted me to let me know he would be overnighting them to me. I would definitely purchase another vehicle from White Plains Honda in the future. More

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I purchased a "certified" honda civic lx from this dealership that turned out to be a bad investment. I purchased it with two conditions; that a shake in the stearing wheel was fixed and the clu this dealership that turned out to be a bad investment. I purchased it with two conditions; that a shake in the stearing wheel was fixed and the clutch be adjusted because it was sloppy. When I test drove the car it was not certified yet and received a call the following day that it had gone through the certification process. I drove it the second time and nothing had been fixed and it didnt feel like much was done to certify the car. Needless to say, after 4 trips back and forth to the dealership trying to get the problem fixed (they kept rebalancing the tires and said it was fine) I brought it into a different dealership to assess. The second dealership knew right away that it was a bent axel and was perplexed that a dealership would sell it to me like that. I had to pay $800 out of pocket and was never reimbursed. It was very difficult to reach the sales manager at White Plains and I seemed to be a hassle everytime I came in to try to fix the car I bought from them. More

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My experience was good with one exception. I had a satellite radio installed and expected it to be integrated with my radio but it isn't, and I asked for a refund but was given all weather mats and a satellite radio installed and expected it to be integrated with my radio but it isn't, and I asked for a refund but was given all weather mats and a cargo tray instead. More

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Bob and the team were great, we are really satisfied! I wish we had come in sooner, we didn't feel any unwanted pressure to buy, thank you!!!!! wish we had come in sooner, we didn't feel any unwanted pressure to buy, thank you!!!!! More

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Bob was a "breath of fresh air" during my car buying process. I had dealt with some typical car salesmen and it made my first car buying experience stressful. But from the minute we walked in and buying process. I had dealt with some typical car salesmen and it made my first car buying experience stressful. But from the minute we walked in and met Bob we knew that White Plains Honda was where I was gonna purchase a car. Thanks Bob! I will be sending anyone/everyone I know to you for their next car. More

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When the car first came in, it was listed at $16,495. When I asked Bob what was the best he could do, he said $16,900. When I pointed out that was more than the sticker price, he amended it to $15,995, When I asked Bob what was the best he could do, he said $16,900. When I pointed out that was more than the sticker price, he amended it to $15,995, at which point I filled out preliminary paper work. The next day I checked your web site and the car was listed for $15,495. I called Bob and we redid the paper work at that price. Five days later I checked your site again and the price was $14,617. I called Bob and told him I wasn't paying $15,495 if it was listed for $900 less. He said he would talk to his boss and get back to me, and I bought the car for $14,617. Your office didn't have their act together, but I am not complaining since I benefited. More

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I spent this past weekend looking for a used car. Because I commute to the city via Metro North, I wasn't looking for an expensive used car. I visited six (6) different dealerships in the two days. Every dea I commute to the city via Metro North, I wasn't looking for an expensive used car. I visited six (6) different dealerships in the two days. Every dealership tried to sell me any and every car. I met with Bob Mancini and he was resposive to what I was looking for and didn't waste my time trying to sell me something I didn't want or need. I felt that Bob was genuinely interested in finding me the car that I wanted, which I didn't experiene from anyone else this weekend. Because of Bob's hard work, he got the sale. It was a pleasure doing business with him and I plan on buying from him again. More

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Purchasing a used vehicle was not easy and quite frankly, I thought it was going to be a nightmare. I shopped around... ALOT. It took me about 6 months and I finally found White Plains Honda. The CRV was c I thought it was going to be a nightmare. I shopped around... ALOT. It took me about 6 months and I finally found White Plains Honda. The CRV was competetively priced. I couldn't find a comparable vehicle in that price range anywhere else. I believe I got a great deal. Not just a great deal, I got a great salesperson, Bob. Really nice guy, professional, and he knew how to follow up without being pushy. He made the transition almost seamless. I basically drove off the lot without anything to worry about. He took care of all the DMV and insurance stuff. Sylvia, the receptionist, even called me up a week later to see how I was doing with my new used vehicle. They even told me to call them if I run into any problems in the future (I hope I don't have to, but it's nice to know that there is someone I can reach out to). Bottom line, I WILL do business with them again. I've been telling all my friends and family about my wonderful experience. If you're looking for a Honda/Acura, go see Bob Mancini at White Plains Honda. Tell him Annie sent you. More

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I was very impressed with my car buying experience and particularly with my salesman Bob. I had been looking at cars at a number of dealers for several months. I noticed that at White Plains Honda, the particularly with my salesman Bob. I had been looking at cars at a number of dealers for several months. I noticed that at White Plains Honda, the entire staff was very friendly and went out of their way to make sure I was taken care of. I didn't get the pushiness or rudeness I have seen at too many other dealerships. Bob was very knowledgable about the car and answered all the questions I had very well. I had a bitter taste in my mouth after shopping elsewhere so it was a breath of fresh air to come to this place. I would highly recommend them to anyone looking for a more enjoyable car buying experience. The financing department explained the terms of my loan in an easy to understand manner. They were very quick too. More

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The whole process from stepping into the dealership, to the sales consultant, the vechile tests drives,to purchasing the vechile went as smooth as possible. the sales consultant, the vechile tests drives,to purchasing the vechile went as smooth as possible. More

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