Bob Mancini | Page 39

Great Customer Service White Plains Honda was extremely helpful resolving my concerns. Bob, Chris, Alfred, and Ruisdael were very friendly and accommodating. They made sure White Plains Honda was extremely helpful resolving my concerns. Bob, Chris, Alfred, and Ruisdael were very friendly and accommodating. They made sure I got the best service, explained every step of the process, and go home a satisfied customer! More

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Terrible Experience.....again! After having an awful experience with White Plains Honda when leasing an accord years ago, I went against my better judgement and visited again this t After having an awful experience with White Plains Honda when leasing an accord years ago, I went against my better judgement and visited again this time looking for a certified Odyssey. My wife, children, and I picked out one we wanted and asked Bob, the salesperson to give us a price on our trade in. Bob gave the keys to his manager to inspect the vehicle and gave us a trade in value of $15,000. We were comfortable with the trade in value and the price of the vehicle and were ready to make a deal but despite Bobs request of a 500 dollar deposit I was not ready to give a deposit until I knew what Honda was given me interest rate wise. This could not be done on a Sunday evening with the banks closed so Bob gave me a credit application and told me to email him on Monday. However we did not make it that far because Bob called me the next day and told me they were no longer willing to give me $15,000 on my trade in. Instead they would only give me $5,500. In less than 24 hours they went down $9,500 on the trade!! It is quite obvious that they had no intention of giving me $15,000. They only wanted my deposit and would say anything to get it. They are truly one of the more dishonest dealers around. This was also the case when as I mentioned previously I leased my vehicle years ago there. They tried to get out of the deal the day I picked it up unless I gave them more money. This despite a previously signed contract. Avoid White Plains Honda at all costs. More

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Buying vehicle from out of state Went back and forth with a odyssey for 2 days then finally came to a deal. I received the bill of sale and noticed a extra charge of $695.00! I asked Went back and forth with a odyssey for 2 days then finally came to a deal. I received the bill of sale and noticed a extra charge of $695.00! I asked what it was and they told me because I am not financing threw there dealership i would be charge a $695 dollar fee!!! I was pretty upset and said so if I'm bring my own money to buy the vehicle I get penalized for it?? They told me I could still use there financing then pay that off with the financing I got from my own institution to wave that fee. Well obviously that is ridicules to make me go threw more hoops to buy the vehicle. I then walked away from the deal feeling pretty upset because heres a dealer already making money on a vehicle trying to get just little more from me. Be aware people, don't let them take advantage of you!! More

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Excellent experience!!! We bought a used certified Pilot. Bob was good. He answered all our questions and concerns about the car. He is very knowledgeable and very patient w We bought a used certified Pilot. Bob was good. He answered all our questions and concerns about the car. He is very knowledgeable and very patient with us.He assist us in every way he can. He showed us the car we were really interested in. Let us test drive the car. More

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Looking out for you Great sales people( Mr. Mancini ), not pushy , did a good test run with the car ,answer all my questions and Victor the financial guru worked to get m Great sales people( Mr. Mancini ), not pushy , did a good test run with the car ,answer all my questions and Victor the financial guru worked to get me a grate deal ,could not thank him enough. Going to White Plains Honda was ans easy decision,the service I received reassure me of that I made the right choice.. Thank You again More

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lack of drama, Bob was very helpful and I plan to send my friends to him. At the end he even set up my blue tooth for me after I told him I had no idea how that wou Bob was very helpful and I plan to send my friends to him. At the end he even set up my blue tooth for me after I told him I had no idea how that would work. Very considerate and I appreciated that he never pressured me. Victor explained everything very clearly and was very helpful and pleasant. More

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Amazing Service!! About 2 years ago, I had visited White Plains Honda thinking of replacing my 1999 Toyota, at the time, I wasn't completely sure if I was ready to purc About 2 years ago, I had visited White Plains Honda thinking of replacing my 1999 Toyota, at the time, I wasn't completely sure if I was ready to purchase a new or a used car. Go forward two years to 2015 -- after many months of research on buying a car (If you haven't started, THERE IS A LOT OUT THERE in the internet, you will feel overwhelmed, but happy you're a more informed consumer). After visiting about 3 showrooms in the NY and NJ area, I was not happy either with the service or the price. My spouse and I realized this time we could visit White Plains Honda, and we are so happy we did! Within less than a week, I was able to trade in my old car for a 2012 Honda Accord. We could not be more happy with our car, or with the price. Everyone is friendly, courteous, willing to help. I'll admit I was a little impatient, I wanted to get the car on a Saturday after visiting the showroom on a Thursday, I almost pulled out! My sales associate, Bob, remained in constant communication with me about the status of the car, what they needed from me, etc. The White Plains Honda team definitely stepped it up, worked together, and now I have my new "whip" (a very nice car). I love my car, and if I ever need to finance or purchase a new or used car, White Plains Honda will definitely be my go-to place!!! Convenient location, a lot of space, and places to eat or walk around while you're waiting :-) More

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Bob Mancini is great Bob Mancini is customer service driven. He answered all my questions and was not pushy at all to purchase a car. He is very patient and helpful and Bob Mancini is customer service driven. He answered all my questions and was not pushy at all to purchase a car. He is very patient and helpful and I purchased car based on his quality of service as well as the quality of the car. I will recommend him to all of my friends and family. Plus I was able to get a good amount for my trade as opposed to other dealerships that did not. Great job Bob and White Plains Honda. More

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awesome service Alberto Mejia and Bob Mancini really took care of me! The minute I walked in Bob greeted me and assisted with all my questions and concerns. Alberto f Alberto Mejia and Bob Mancini really took care of me! The minute I walked in Bob greeted me and assisted with all my questions and concerns. Alberto finalized the deal and put me in a great car! The customer service here is outstanding! Both representatives are excellent in what they do and would reccomend them to anyone interested in purchasing a new car ! More

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I was sold a lemon I purchased a 2006 Honda Accord. After having the car for 9 months, I have had to replace the timing belt & water pump & now the transmission just wen I purchased a 2006 Honda Accord. After having the car for 9 months, I have had to replace the timing belt & water pump & now the transmission just went on the car. I was told by White Plains Honda Repair it would cost me $4800 to repair. I've called my sales rep & sales managers. All I hear is that they are looking into it & no calls back. I'm a lifetime Honda owner & very upset with the treatment received Diana from CT More

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