Bob McKenna | Page 10

20 years and counting I have been a customer at this dealership for the past 20 years...Bought and/or leased 6 vehicles...From the salesman to the service department they a I have been a customer at this dealership for the past 20 years...Bought and/or leased 6 vehicles...From the salesman to the service department they are professional, courteous and considerate. I would recommend to anyone looking for a Buick/ GMC. More

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Best Dealership This is a great dealership, When I first started looking for a car I went with a bad feeling about car dealers, when I first walked in I was able to This is a great dealership, When I first started looking for a car I went with a bad feeling about car dealers, when I first walked in I was able to just walk around without anybody bothering me, you could see ther was plenty of help, but they waited for me to approach them, That’s went I introduced myself to Tatiana Fattakhova, not once did she ask what it would take to get me in the car that day, which showed me she is a true car salesperson, my experience with Tatiana made car buying enjoyable, I ended up buy a car that was not on my list because she got to know me and showed the Terrain in Sedona color which I fell in love with, the entire staff was very helpful, setting up the finance , they made the process very easy! I will be recommending this dealership to all my friends and family! Again thank you so much Tatiana for a wonderful car buying experience!!👍🏻👍🏻👍🏻👍🏻👍🏻 More

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Excellent Dealership This is the third GMC I have leased in the past three years from Sun Buick GMC. Initially I was concerned when I found that my prior sales representat This is the third GMC I have leased in the past three years from Sun Buick GMC. Initially I was concerned when I found that my prior sales representative had moved out of state. However, I was immediately impressed when I met my new sales rep, Mitch Friedberg. Mitch is professional and knowledgeable about the product line, and had a new Acadia ready for a test drive when my wife and I stopped in. Color and the seating options were very important to us, and I did not want to wait 2-3 months for a factory order. Mitch asked us for three colors that we would accept and brought our wish list to the General Manager, Dave Monahan. Dave located the car we wanted in another state and had it to his dealership within a week. Good looking car at a fair price. More

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as a long time customer of sun gmc i was completely happy ..tony smith did an outstanding job as always. his knowledge and expertise are great. i will continue tobe a customer and recommend sun to others ..tony smith did an outstanding job as always. his knowledge and expertise are great. i will continue tobe a customer and recommend sun to others More

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Want To Feel Like A Million Bucks Go to Sun GMAC Wantagh, NY! See Michael Kunz and team for a phenomial customer experience from purchase to finance one stop shop😎 Knowledge extre Go to Sun GMAC Wantagh, NY! See Michael Kunz and team for a phenomial customer experience from purchase to finance one stop shop😎 Knowledge extremly professional where it is all about you , the customer! More

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The owner who won't take ownership Patrick Cassino is among the worst owners/managers that I have ever encountered as a consumer. I contacted him after a second wasteful visit to his s Patrick Cassino is among the worst owners/managers that I have ever encountered as a consumer. I contacted him after a second wasteful visit to his service shop for a recall repair in July of 2018. My car was at his shop for two full business days, and when I picked it up, it was in the same condition that I dropped it off in. According to the service consultant, the part that they arranged to have overnighted did not come in. When I came back more than a week later to finally have the work completed, the part was still not there. When I spoke with Patrick on the phone, he made every attempt to divert the focus of conversation away from my complaint. I found it exhausting trying to convince this man that the service and courtesy at his shop was less than perfect. At the end of it all, the only remedy he offered included me taking my car to another dealer, even though I bought it from Sun. I did, by the way. A GM dealership less than 8 miles from Sun had the part in stock and completed the repair in about 2 hours. When retail/business transactions go awry, consumers expect that there is a supervisor they could defer to who will listen with an open mind and offer an amicable solution. That is not Patrick Cassino. In his mind his shop is never wrong, his team is never at fault, and any problem that you have at or with Sun Buick GMC is just that - your problem. You don't have to take my word for it though. If you read how he replies to any online review that is unfavorable, you'll find a pattern of narcissistic responses that deflect responsibility from his dealership and his team. He is the owner who won't take ownership. More

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Extremely satisfied Tony was professional and down to earth. He went over every aspect of my new vehicles functions and answered all my questions. Another great experienc Tony was professional and down to earth. He went over every aspect of my new vehicles functions and answered all my questions. Another great experience for me at Sun Auto Group. More

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Great people Just wanted to say thank you to Victor Moronta for all that he did with helping us with our second pick up truck that we have purchased from SUN.I pur Just wanted to say thank you to Victor Moronta for all that he did with helping us with our second pick up truck that we have purchased from SUN.I purchased my first pick up four years ago from Victor .His professionalism is over the top . Kevin ,Joseph and Dave were also very nice to deal with. Between selling a good product and the great person that Victor is made come back to Sun to purchase my new vehicle. Tank you Jimmy & Grace Buttacavoli More

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Quality at its best There is no better buick dealer than Sun and Victor makes it that much better! We highly recommend the 18' Buick Enclave...we are now on our 3rd one. There is no better buick dealer than Sun and Victor makes it that much better! We highly recommend the 18' Buick Enclave...we are now on our 3rd one. Love love love the redesigned vehicle. More

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excellent best dealer in all long island. each time we visit SUN they always treat us professionally and courteous. we will keep going there for service and s best dealer in all long island. each time we visit SUN they always treat us professionally and courteous. we will keep going there for service and sales..thanks More

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