Bob Morissette | Page 5

Bob was extremely knowledgeable on the vehicle I purchased. His style of sales put us at ease with the buying process and was the reason we purchased fron this dealership. thank you Bob it was great purchased. His style of sales put us at ease with the buying process and was the reason we purchased fron this dealership. thank you Bob it was great having you for this sale, you blew other dealerships away in knowledge and salesmanship More

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Sales. Satisfied. Helpful on setting up car ordering mats. Responded to phone calls and questions Service. Extremely courteous and considerate. Had problem with liftgate. Responded to my pr mats. Responded to phone calls and questions Service. Extremely courteous and considerate. Had problem with liftgate. Responded to my problem immediately More

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Top notch professionals Bob Morissette, Matt Powers and Roger in finance were all top notch professionals. They made me feel welcome even though I work for another dealer. Bob Morissette, Matt Powers and Roger in finance were all top notch professionals. They made me feel welcome even though I work for another dealer. More

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Requested an online quote and literally minutes later I received an email response and moments later, a phone call. They were up front about the fact that the calendar year would end within a couple days a received an email response and moments later, a phone call. They were up front about the fact that the calendar year would end within a couple days and my first available date to visit would actually be a new year. They wanted me to understand that Ford Motor Company may not be offering every one of the discounts or incentives that were part of their quote. In the end we were able to come to a deal that was fair and included them giving me a bit more for my trade than they might have been completely comfortable with. More

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Came in to the dealership looking to get into a new lease and everyone was great!! We are new to the area and this was our first interaction with them and they impressed!!! Definitely conduct business with and everyone was great!! We are new to the area and this was our first interaction with them and they impressed!!! Definitely conduct business with them again in the future. More

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Great Experiance We had a great experience with our purchase of our New Ford Edge. We 1st came and dealt with Shawn Harvey who took us on our test drive and he was ve We had a great experience with our purchase of our New Ford Edge. We 1st came and dealt with Shawn Harvey who took us on our test drive and he was very professional and took us through many details of the car. But a that time we were not ready to make the choice yet. After test driving a few other types we returned and Shawn was not there there for Bob was available and like all your employees was helpful and professional. He was able to come up with numbers that we wanted to close the deal. At the time to take delivery Bob ran through the workings of the car. More

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Easy going staff made car buying a breeze Came in to look at a used Edge we found online. Was given a fair price for my current vehicle. Very happy with my switch. Came in to look at a used Edge we found online. Was given a fair price for my current vehicle. Very happy with my switch. More

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Amazingly Friendly and Attentive staff I was forced to purchase a new vehicle due to an accident, and I have dealt with another local Ford dealership in the past that made me hate dealershi I was forced to purchase a new vehicle due to an accident, and I have dealt with another local Ford dealership in the past that made me hate dealerships. That was until I decided to give Ford of Londonderry a shot. I looked up the new inventory online on a Friday night and found 2 vehicles that interested me. I sent the request for more information at 8:30 PM and by 8:30 the next morning Terry from the online division sent me everything I needed. we emailed back and forth that morning and decided to set up an appointment to look at the car. I arrived and Terry introduced me to Bob Morissette. Bob was on the ball with getting the keys for the vehicle and offering a test drive. I more wanted to just look at the car, since it was the same model as my last (just newer) so I knew how it drove. Having to deal with an insurance company for the payoff on my old vehicle was a pain, but Bob & Roger Tallini (and Terry Wendorf) made the entire process painless. I am proud to say the Ford of Londonderry is my dealer of choice in the area. They know how to treat a customer. More

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Bob made it easy I found a 2017 Ford Fusion Energi online and made an appointment to see it. Devin introduced me to Bob Morissette. Bob was fantastic he took me throug I found a 2017 Ford Fusion Energi online and made an appointment to see it. Devin introduced me to Bob Morissette. Bob was fantastic he took me through the car and we went on a test drive that was varied so you got the feel for the car in different road conditions. We negotiated a fair price and I drove the car home that afternoon. I highly recommend Bob he will treat you fairly without the high pressure sales. More

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great shopping experience for 2016 Honda CR-V Bob was an excellent, helpful sales associate who we dealt with during our 3 visits. He showed us the Honda CR-V which we first viewed online, opened Bob was an excellent, helpful sales associate who we dealt with during our 3 visits. He showed us the Honda CR-V which we first viewed online, opened the car for us, and offered a test drive during our first visit. Upon returning to the dealership for a test drive, he immediately pulled the car out for the test drive, He accompanied us and wanted to make sure we got it on the interstate for a higher speed ride along with the back streets of Londonderry. He had gone the extra mile by Googling the 3rd-party remote starter that came with the car and showed us how to use it. Both Bob and his manager were very transparent about the price of the vehicle and the value of our trade-in. A reasonable, low-pressure concession was made to get the price down to a point we felt comfortable with. As residents of Londonerry, we felt good buying locally and they appreciated selling locally. Our 3rd visit was to pick up the Honda which was nicely washed and detailed inside and out, and provided with a NH state inspection. The finance manager Roger was fully prepared to provide us an auto loan at a reasonable rate through a local bank that we are members of. He quickly stepped us through all documents that needed signing and clearly explained each one. All 3 people that we dealt with for our purchase congratulated us, emphasized that we contact them with if any issues or questions arise, and offered us to make use of their full service department. Ford of Londonderry is a very professional auto dealership whose emphasis is on customer satisfaction. We highly recommend them to everyone. More

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