Bob Rothberg | Page 371

very friendly' it was my first time buying a car and they were very friendly and helpful. any questions i had they had an answer for me also they made sure my experi it was my first time buying a car and they were very friendly and helpful. any questions i had they had an answer for me also they made sure my experience was fast and easy. i would recommend this deal to everyone. More

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Great Experience I bought a pre-owned Nissan Murano from this Dealership and I got a really good prices and dealer even fixed brake problem that happened within 1week I bought a pre-owned Nissan Murano from this Dealership and I got a really good prices and dealer even fixed brake problem that happened within 1week of me driving off the lot. I had a great experience. I did not feel like I was taken advantage of. More

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Buying my son's first car - 2005 VW Jetta I quickly found my son's first car on line at AutoDirectCars. This website had several pictures of the 2005 VW Jetta I was looking for and convinced I quickly found my son's first car on line at AutoDirectCars. This website had several pictures of the 2005 VW Jetta I was looking for and convinced me to travel an hour to see it. While visiting the dealership, I found the staff to be friendly and helpful, without being pressured. Even though the staff were busy, they were polite and knowledgeable. It was a great experience. More

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" Definition of Excellence " I was looking for a reliable, affordable and luxury SUV as a gift to my mother for her upcoming birthday. Auto Direct Cars was the very first dealersh I was looking for a reliable, affordable and luxury SUV as a gift to my mother for her upcoming birthday. Auto Direct Cars was the very first dealership that we stopped by when we started browsing a vehicle. From the first moment we walked into the office, they all welcomed us like a friend, at the same time they were very professional. They just gave us the keys of the vehicles that we wanted to test drive and let us test drive bunch of vehicles by ourselves. There was not a bit of pressure and persistence on anything, also all the vehicles we test drove were as clean as they can possibly be. I ended up purchasing an 06 Mercedes ML350, me and my parents are highly satisfied with the customer service skills and profession these people have. People who assisted us names "Bob" and " Doug" are very trusted. Not to mention, the SUV runs fantastical !!! I would HIGHLY RECOMMEND the Auto Direct Cars to anyone who needs an excellent vehicle. Overall, it was such a great experience. More

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Honda Pilot I came to this dealership looking at a car I found online. I was not harassed at all but was free to browse with no pressure. I got another car that I came to this dealership looking at a car I found online. I was not harassed at all but was free to browse with no pressure. I got another car that I had not seen online which has been great so far. The dealership cleans the cars inside and out to make sure they look brand new, even though they are several years old. I would recommend this dealership to anyone. More

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Excellent Customer Service My daughter and I traveled from Bensalem PA to Delran NJ for a few reasons. The first is the website. It is very user friendly with many pictures and My daughter and I traveled from Bensalem PA to Delran NJ for a few reasons. The first is the website. It is very user friendly with many pictures and details on the options on the cars that helped us find several cars we were interested in. The second reason was that I had been there before and , although I didn't buy a car at the time, I found the atmosphere to be very friendly and left knowing that I would be be again in the future. The third reason is the quality of the cars on the lot. They were all clean and ran great. Once we got to the dealership I was even more surprised at how open and honest Chad was about the car we were focused on. He showed us the car fax without hesitation and provided more information about the car than any dealership I had ever been to. There were no secrets. The only reason I didn't give them a five on price is probably more on me than on them. I had higher expectations on my trade in than I should have (don't we all) but in the end Chad was fair and did the best he could. Once we decided to buy the car, Doug made the paperwork as easy as any paperwork I had ever done before and we were out of state and financed the car. The only delay was being on hold for twenty minutes with my car insurance company. I would definitely go to auto direct cars again. More

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Great Experience We found Auto Direct Cars,on the internet just as I was about to stop looking for another car for my wife. I sent a request about a car in their inven We found Auto Direct Cars,on the internet just as I was about to stop looking for another car for my wife. I sent a request about a car in their inventory late on Wednesday evening, not expecting a reply for a few days. On Thursday morning I had a reply from Bob to contact him via telephone,this was early in the morning. I called left a message, again not expecting to hear from anyone for a few days. Within 15 minutes I received a call from Bob letting me know the car I saw in his inventory was still available and the hours of Auto Direct cars would be available to show us the car. We arrived at the dealership around 3:30, met Bob,he told us the car was being cleaned up a little and it would be out in a few minutes. When it came out the lot employee gave us the keys and said Bob would be with us in a few minutes. Just to make a long story shot ,we were home around 7:30 and my wife was driving her dream car thanks to Auto Direct Cars More

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Son's First Car We found Auto Direct Cars on the internet and had no idea what to expect. Bob, Chad, and Doug were great to deal with, and made what could be a stress We found Auto Direct Cars on the internet and had no idea what to expect. Bob, Chad, and Doug were great to deal with, and made what could be a stressful process very enjoyable. They were extremely accommodating, ensuring the car was in the best condition before leaving the lot. Bob really worked with me on the price, and never pressured my son and I at all.. What I was most impressed with was the level of customer service that was provided. My son and I never felt that they were just in it to sell us a car, but instead they strived to develop a long term relationship where we would buy our future vehicles.. And during the actual purchase they made sure to include my son, making sure that his first vehicle purchase was an enjoyable one.. Definitely not what I expected, and we are very happy we found Auto Direct Cars for when we purchase our daughter's car as well! More

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A PLEASANT EXPERIENCE I purchased a 2002 Acura TL from Doug. After my purchase I received a call from the owner Bob just checking to see how I was enjoying the car. We disc I purchased a 2002 Acura TL from Doug. After my purchase I received a call from the owner Bob just checking to see how I was enjoying the car. We discussed a few things that I had not noticed before buying the car and he simply said "Bring it in and let me take care of that." Just that easy he made this used car experience "A PLEASEANT EXPERIENCE!!' Thanks Again More

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Used car shopping at its best! I recently purchased a 2007 Toyota RAV4 from Bob and Chad at Auto Direct Cars. It was a positive experience from start to finish. I was able to brow I recently purchased a 2007 Toyota RAV4 from Bob and Chad at Auto Direct Cars. It was a positive experience from start to finish. I was able to browse the many late model cars on the lot uninterrupted. When I identified the cars that I was interested in, Chad was extremely helpful in taking me for a test drive and answering all my questions. He also made the financing experience pleasurable and that isn't an exaggeration either. I love the vehicle that I purchased and I will recommend this dealership to everyone I know in the market for a used vehicle. More

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