Bob Rothberg | Page 386

Friendly staff, great selection, great prices. Another dealership had the same year / model car in worse shape, with more miles, and for a higher price. dealership had the same year / model car in worse shape, with more miles, and for a higher price. More

Report | Print

I found them online on cars.com, I was looking for a Volkswagen Beetle and I fell in love with one they had on the lot. When I went there I was happily greeted, and they were pleased to show me two cars Volkswagen Beetle and I fell in love with one they had on the lot. When I went there I was happily greeted, and they were pleased to show me two cars I was interested in even though they were in the shop being worked on and cleaned. I came back another day to test drive them and was just as impressed with how well the cars were running. I found a problem with the window on one of the cars and they had no problem fixing it. I bought my car a few days later and was upset to find that the check engine light came on and the drivers side window wasn't working right and again I took it to them and Bob the owner had no problem fixing the problems. Everyone is helpful and nice, they don't make you feel forced into making a decision right there on the spot. I definitely recommend anyone to ask for Doug, he is so nice, friendly and will help you find anything you're looking for at the best price for you. More

Report | Print

Working with Auto Direct Cars LLC was a pleasure. My wife and I were treated respectfully. They immediately showed us the car we were interested in and gave us a test drive. There was no pressure, just strai and I were treated respectfully. They immediately showed us the car we were interested in and gave us a test drive. There was no pressure, just straight friendly talk about the car, and no haggling on price. We brought the car home the same day, but unfortunately we found two issues,However, Bob followed up our purchase with a phone call and was able to work with us to resolve the issues to our satisfaction .Bob is the father and chad is the son i have never met people that honest in this business and that will go that extra mile to satisfy there customers . I have to hand it to Auto Direct Cars, they focus on customer satisfaction during the purchasing process, and prove it with their follow-up and support afterward. I highly recommend this dealership and would definitely buy a car from them again. More

Report | Print

I was picked up from my home, and escorted to the I was picked up from my home, and escorted to the dealership. I was very comfortable and felt like I was welcome. I was introduced to the family mem I was picked up from my home, and escorted to the dealership. I was very comfortable and felt like I was welcome. I was introduced to the family members They did ask what type of car I was interested in. I was able to pick through numerous cars of my liking, I did test drive a few and picked the car of my choice. I was also offered something to eat and drink. The hours I spent there was like sitting with family/ They did have conversations on other subjects then cars. I really feel Blessed that I met this wonderful family. I will tell my family, and friends of this wonderful experience. . More

Report | Print

I recently bought an F150 from Auto Direct Cars. They were very friendly and followed up after the purchase to make sure I was still happy. I would gladly buy from them again. were very friendly and followed up after the purchase to make sure I was still happy. I would gladly buy from them again. More

Report | Print

Excellent dealer. Bob is a respectful, honest dealer and all the salesmen are great people. Everyone is very helpful and willing to work with their customers. I'd definitely go back for another car, and rec all the salesmen are great people. Everyone is very helpful and willing to work with their customers. I'd definitely go back for another car, and recommend them to anyone I know. More

Report | Print

My daughter found Auto Direct online after going to some of the bigger dealers with no luck. She had a list of vehicles to look at, but in the end we ended up with something we didn't even go to look at. of the bigger dealers with no luck. She had a list of vehicles to look at, but in the end we ended up with something we didn't even go to look at. She is very happy with her first purchase of a 2007 VW Rabbit, We refer to it as the Bunny. We had a few things to look at after the purchase and Bob was very welling to make sure we were happy. I would tell anyone that is looking for a nice used car to check out Auto Direct they make sure you are happy even after the purchase which is rare these days. More

Report | Print

I really love this dealership and everybody there! I was reffered here by my father who has purchased 2 cars from here. This was my very first car purchase and everyone there made it a very enjoyable exper reffered here by my father who has purchased 2 cars from here. This was my very first car purchase and everyone there made it a very enjoyable experience. They were really patient with me and were very informative. I was comfortable making my purchase with them because they make you feel like your dealing with family. Overall, I am reccommending this dealership to anybody I know who is looking for a car! More

Report | Print

Well the team at Auto Direct did it again!! I just recently purchased a beautiful Hyundai Sonata Lmtd a few months ago and had a great experience so when it was time for my daughter to get her car I d recently purchased a beautiful Hyundai Sonata Lmtd a few months ago and had a great experience so when it was time for my daughter to get her car I didn't hesitate to bring her to Bob and crew. They treated her with such warmth and respect it was refreshing. She had her car picked out and financing in place within 2 hours!. She loves her 2009 Honda Civic LX coupe.It rides and looks like a brand new vehicle and the price was below market value!!. she'll have this car for a very long time. Kudos to Bob, Chad and Especially Doug because he worked directly with my Daughter and made her first car purchase a very enjoysble experience!!! More

Report | Print

I RECENTLY BROUGHT A 2003 CADILLIAC UPON MY VISIT I HAD ONE OF THE BEST EXPERIENCES. CHAD WAS VERY VERY HELPFUL IN GETTING ME IN THIS CAR. PROFESSIONAL VERY POLITE ( RESPECT FOR THE CUSTOMER ) AFTER ONE OF THE BEST EXPERIENCES. CHAD WAS VERY VERY HELPFUL IN GETTING ME IN THIS CAR. PROFESSIONAL VERY POLITE ( RESPECT FOR THE CUSTOMER ) AFTER MAYBE A MONTH OR SO I HAD A PROBLEM WITH THE CAR SOMETHING THAT FUSTRATED ME TO NO END THE POWER WOULD GO OUT INSIDE THE CAR, I DEALT WITH THIS PROBLEM FOR WEEKS. I CALL CHAD TIME N TIME TRYING TO FIX THIS PROBLEM, ONLY TO FIND OUT CHAD HANDLES ONE PART OF THIS FAMILY BUSINESS. WELL CHAD TURN ME OVER TO BOB N BOB DID VERY THING IN HIS POWER TO GET THIS POBLEM RESOLVE SENDING ME TO CADILLIAC DEALERS EVERY WERE, WELL ONCE WE FOUND OUT WANT THE PROBLEM BOB SENT ME TO ROB'S. WELL THE MORRAL OF THIS STORY IS THAT BOB CHAD AND THIS FAMILY BUSINESS WENT ABOVE AND BEYOND TO HELP ME IN THIS SITUATION AND NOT ONCE DID THEY TREAT ME LIKE THEY DID'NT CARE ABOUT MY PROBLEM. I RECOMMEND THIS DEALER SHIP TO ANY N EVERY ONE. THE DIFFERENCE IS THIS FAMILY BUSINESS CARES ABOUT THEIR CUSTOMERS THANK YOU FOR EVEREYTHING More

Report | Print