Bob Rothberg | Page 389

Wonderful experience! The customer service at Auto Direct is superb. We were looking for a minivan in a certain price range and they only showed us minivans in our price range. We were not pressured to fin is superb. We were looking for a minivan in a certain price range and they only showed us minivans in our price range. We were not pressured to finance through them or to purchase something above our budget. My husband and I were shopping for a minivan for a month and no other dealerships even compare to Auto Direct. Their low no-haggle pricing and family friendly atmosphere made buying a used vehicle a breeze. Thank you so much Auto Direct! More

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We arrived at Auto direct cars in midst of a snow storm. There were so many vehicles on the lot that at first I thought we had the wrong place. We browsed for a good half hour undisturbed and then made our There were so many vehicles on the lot that at first I thought we had the wrong place. We browsed for a good half hour undisturbed and then made our way to the office where we were greeted by a very busy salesman who said his name was Bob and he was the owner. After asking us if we needed any help he offered to get us the keys to the two cars we had narrowed our search down to. I would have to say we were dealt with very promptly and professionally, and the selection of vehicles was quite extensive. We are more than pleased with our purchase. More

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My husband & I visited Auto Direct Cars to look for a car for our sons. They had a good amount of cars in the price range we were looking for. We dealt initially with Rob & he was very patient & we were car for our sons. They had a good amount of cars in the price range we were looking for. We dealt initially with Rob & he was very patient & we were able to test drive several cars. There was no pressure at all like at other car dealers we had visited in the past. Of course we couldn't make a decision that day but the next day we called & said we wanted the car. That was on a Monday & we picked up the car on Wednesday. Bob & Chad also helped us when we picked the car up & everything went very smoothly. It took less than an hour to do the paperwork. It was a very nice, no pressure experience & we would definitely recommend this dealership to anyone. We bought a 2002 Ford Escape. More

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I recently purchased a vehicle for my son from Auto Direct Cars in Delran, New Jersey. Now, I have purchased a few cars in my day. However, I never had such an experience like I had at Auto Direct. Direct Cars in Delran, New Jersey. Now, I have purchased a few cars in my day. However, I never had such an experience like I had at Auto Direct. I was impressed with the friendliness and helpfulness of the staff. The salesman, Rob, was patient and helpful. I was able to test drive two vehicles. The company is family owned and the owner, Bob, personally saw that our questions were answered, that we had our needs were met, and that our overall experience was a good one. Bob went above and beyond in his customer service and I was very appreciative of his help. At the end of the day it was one of the best car buying experiences I have ever had. The vehicles on the lot were also in good condition and the price was fair. I have already recommend this dealer to 4 people. I bought a 2000 Ford Focus from this dealership. More

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At first I wasn't too keen on shopping at a used car lot, but after seeing the cars on their site and the good reviews that others gave, i knew i would have to check them out. The staff was incredibly h lot, but after seeing the cars on their site and the good reviews that others gave, i knew i would have to check them out. The staff was incredibly helpful and friendly, they didn't hound us for one seceond. As soon as I was ready for a test drive someone promtly brought out the keys and we got going. I was impressed with all of the cars in stock, the prices were good, and there was no added pressure from the staff. It's safe to say that the only hard part was for me to choose a car, if I had money for 2 I would have bought 2! Thanks to Auto Direct Cars i'm back on the road in beautiful 2003 Volkswagen Passat wagon GLX and i'm loving it. Check these guys out, you will not regret it, I promise. More

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Great staff, Extremely friendly, helpful. Made my first car buying expierience very smooth and easy, No Pressure at all . Would recommend everybody to buy from them. car buying expierience very smooth and easy, No Pressure at all . Would recommend everybody to buy from them. More

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I just recently bought 06 ACURA RSX, the car I've been looking for years, when I first got there I couldn't believe all the great cars they had, when I saw the car I was looking for i knew i had to c been looking for years, when I first got there I couldn't believe all the great cars they had, when I saw the car I was looking for i knew i had to check it out...the price was good for the milage for the car and the stuff included in the car such as dvd/cd player with a reverse camera in the back...I went and talked to Chad he was very polite and wanted to do bussiness with me just because how bad i want this car...I told him i would come back the next day to check and test drive the car, i told him if he could hold the car for me so i could come the next n try to get the car, and he said yeah and he did just that...i drove the car and i was very pleased so i talked with Chad what i needed to do in order to make this car mine..i barely had any credit n my co signers didnt work..Bob told me that Chad wont stop till there is nothing left in order to get this car for me...and Chad just did that for me, he tried,tried,tried and it was SUCCESS!...it was tottaly worth waiting for...this place really wants you to get the car if you really want it unlike some other dealerships where they just look n see if they can help if not they dont care..but not like this place, this place tried tried and tried because they knew how bad i want this car...THANKS CHAD AND BOB for everything it was something amazing happened when i got this car..even got my mom tearing up when everything worked out for us...all i can say is Thank you! More

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My name is Leo McCaskill, I called about a 2000 Buick Lesabre Limited. It had 67,000 miles on it and is in excellent condition. When I called Bob I did not have the money for the car. I explained to h Lesabre Limited. It had 67,000 miles on it and is in excellent condition. When I called Bob I did not have the money for the car. I explained to him that I would have the money in about 3 weeks. He was straight forward and very understanding he assured me that he would hold the car for me and he did. I took him the money a few weeks later and now I am a proud owner of the car! I am very happy and will be taking family and friends back to see Bob and his family to purchase vehicles of their own. Your a good person Bob and very understanding may God bless you and your family! More

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The folks at Auto Direct were great. We were made to feel at home the moment we walked onto the lot- with a "hi, thanks for coming". No pressure. Very helpful, honest, and down to earth organization. Th feel at home the moment we walked onto the lot- with a "hi, thanks for coming". No pressure. Very helpful, honest, and down to earth organization. This is the way car shopping should be. I will recommend them to everyone I know who is looking for a friendly, fair, and stress free car shopping experience. And the boys absolutely love their car! More

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It's scary to buy a used car; so much could go wrong. We were impressed by the good reviews of Auto Direct and made it our first stop after checking car fax on about 8 Subaru Outbacks. There was a mix We were impressed by the good reviews of Auto Direct and made it our first stop after checking car fax on about 8 Subaru Outbacks. There was a mix up with the dealer over which car we were interested in and it had work done to the radio since the ad on the internet was placed so its price was higher than advertised. The car seemed to basically be in good condition with low mileage and Bob, the owner, offered to split the cost of the new radio. We decided to buy it. It had a current Jersey inspection which is not rigorous and we live in PA. Bob pointed out that a PA inspection could well uncover problems of which they were unaware. He stated that, within reason, Auto Direct sometimes helped pay for such conditions. PA inspection did uncover some issues--a tie rod and front axles. I called when I had an estimate and suggested that, just as we split the cost of the new radio, we split the cost of the axles and tie rod. Bob agreed, and there was no argument; he just agreed and sent a check. We knew that they were friendly, if somewhat chaotic, and had two charming Maltese mascot dogs in the office, but we didn't really know if their stories of customer service were true or a line. They were true. More

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