Bob Spurgeon

EXCELLENT CUSTOMER SERVICE! ! John was very professional, friendly, very knowledgeable, THE BEST!! He helped me turn my current lease to the best deal ever, for my New Honda HR-V ! John was very professional, friendly, very knowledgeable, THE BEST!! He helped me turn my current lease to the best deal ever, for my New Honda HR-V, that fitted me financially perfectly!! Highly recommend!! A Huge THANK-YOU! Love my Honda!! More

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An absolute nightmare. I bought a Rav4 from here, supposedly in good condition, or atleast thats what Sanjay told me. Within 2 hours of bringing it home it began to have I bought a Rav4 from here, supposedly in good condition, or atleast thats what Sanjay told me. Within 2 hours of bringing it home it began to have loud vibration sounds that turned out to be a bad rear differential. It did not occur on every road, and I believe the test drive route was specifically chosen because it did not make the sound. They seemed VERY happy to tell me the car was sold as is and quoted me hundreds more for the repair than any other shop. This is THE sleazy car salesman stereotype. They also mailed my plate and registration to the wrong address More

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I visited the dealership recently and was greeted right away by Bob. This wasn’t my first interaction with him, and he is always friendly, knowledgeable, and willing to answer questions or point me in the away by Bob. This wasn’t my first interaction with him, and he is always friendly, knowledgeable, and willing to answer questions or point me in the right direction. Thank you, Honda Novi, for the great customer service More

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Quick service. The attention to detail was so nice. Thank you for walking me through the diagnosis to repair my vehicle. The attention to detail was so nice. Thank you for walking me through the diagnosis to repair my vehicle. More

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Sales Rep. John Butler provided us Wonderful service to our satisfaction. Thank you so much for your help. John Butler provided us Wonderful service to our satisfaction. Thank you so much for your help. More

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The dealership Service Dept is great. Sales Dept .... (professionalism needs polishing up. However, I have a favorite rep: Josh Rice. I'd give six stars if I could. Sales Dept .... (professionalism needs polishing up. However, I have a favorite rep: Josh Rice. I'd give six stars if I could. More

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I was hoping that this dealership would be better than Page Honda, but it wasn't. The initial service advisor, Jeff, never got back to me, and then Bob Spurgeon contacted me after I cancelled my appointme Page Honda, but it wasn't. The initial service advisor, Jeff, never got back to me, and then Bob Spurgeon contacted me after I cancelled my appointment. He left me a message, but did not return my two voice messages thereafter. I then sent him a message via email, and he finally stated that he was unable to match any Page Honda coupons. I would not buy a Honda vehicle ever again, as I don't trust the dealership to refrain from performing unnecessary tests to keep them profitable. More

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Suburban Honda provides friendly service as well as honest, no xx salesmen. I have never had a service issue that wasn’t proactively resolved. honest, no xx salesmen. I have never had a service issue that wasn’t proactively resolved. More

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Dan Bembas is a top notch person. Dan has gone out of his way to make my service experience easy. Very informative, communicates well and professional all the way. He is an honest Dan has gone out of his way to make my service experience easy. Very informative, communicates well and professional all the way. He is an honesty and straight forward approach has been a great experience. He an asset to Surburban Honda, More

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Suburban Honda has always been a great choice for service and looking at new vehicles. It was an easy decision to go with them and I had a good experience all around. Bob knew my history and helped with trad and looking at new vehicles. It was an easy decision to go with them and I had a good experience all around. Bob knew my history and helped with trading in my vehicle while Andrew made the buying of a new HR-V very easy and convenient for me! More

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