Bob Spurgeon
Bob Spurgeon at Suburban Honda

Bob Spurgeon

Service Manager

Suburban Honda

25100 Haggerty Rd
Farmington Hills, MI 48335

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of Bob Spurgeon

August 28, 2025

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Employee Rating

Sales Rep. John Butler provided us Wonderful service to our satisfaction. Thank you so much for your help. More

by Lochan_Shrest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2025

Suburban Honda responded

Hi, We appreciate the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Suburban Honda.

August 06, 2025

Dealership Rating
Employee Rating

The dealership Service Dept is great. Sales Dept .... (professionalism needs polishing up. However, I have a favorite rep: Josh Rice. I'd give six stars if I could. More

by Zephyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 08, 2025

Suburban Honda responded

Hello Zephyr, Thank you for bringing this to my attention. Our goal is to provide our customers with a professional experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Mike Beidoun - General Sales Manager - mbeidoun2@suburbancollection.com

July 22, 2025

Dealership Rating
Employee Rating

I was hoping that this dealership would be better than Page Honda, but it wasn't. The initial service advisor, Jeff, never got back to me, and then Bob Spurgeon contacted me after I cancelled my appointme More

by chetnam26
Recommend Dealer
No

Other Employees Tagged: Jeff Smith

Jul 28, 2025

Suburban Honda responded

Hello, Thank you for bringing this to my attention. Our goal is to provide our customers with a professional experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Dan Bembas - Service Manager - dbembas@suburbancollection.com

March 28, 2025

Dealership Rating
Employee Rating

Suburban Honda provides friendly service as well as honest, no xx salesmen. I have never had a service issue that wasn’t proactively resolved. More

by Geldy47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Butler, Evan Granroth, Dan Bembas, Jeff Smith , Michael Gauthier

Mar 28, 2025

Suburban Honda responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Honda.

March 07, 2025

Dealership Rating
Employee Rating

Dan Bembas is a top notch person. Dan has gone out of his way to make my service experience easy. Very informative, communicates well and professional all the way. He is an honest More

by lhmarchione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Granroth, Dan Bembas

Mar 07, 2025

Suburban Honda responded

Thank you for sharing your experience with Dan and the Suburban Honda team! We're delighted to hear that his professionalism and straightforward approach made your service visit a positive one. We appreciate your feedback and look forward to serving you again in the future!

August 29, 2024

Dealership Rating
Employee Rating

Suburban Honda has always been a great choice for service and looking at new vehicles. It was an easy decision to go with them and I had a good experience all around. Bob knew my history and helped with trad More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Faber

Aug 29, 2024

Suburban Honda responded

Hi Mark, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Honda.

May 25, 2024

Dealership Rating
Employee Rating

Coming here for 22 years and never disappointed. Amazing service and sales staff very friendly, helpful and knowledgeable More

by sjfoster54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Bembas, Jeff Smith , Samir Reda, Leyann

May 28, 2024

Suburban Honda responded

Thank you for your loyalty over the past 22 years! We're delighted to hear that our service and sales staff have consistently met your expectations. We look forward to continuing to serve you at Suburban Honda!

November 14, 2023

Dealership Rating
Employee Rating

I had an agreement with my excellent salesperson that the price of the vehicle will be MSRP (full sticker) with no dealer add-ons.. Then his manager nixed the idea and wanted $1500 more. After writing a GO More

by PG
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: John Butler

May 09, 2023

Dealership Rating
Employee Rating

I had to take my Honda CRV in for Recall work. I explained I only had one car and had to wait for the man to see what was needed. I was out and fixed in less than two hours. Great Service and they More

by wsmith6295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

Suburban Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

Dealership Rating
Employee Rating

Sam was so fun and easy to work with. We had a minor problem a couple of days after the sale and Sam took care of it. The service department also took very good care of me. I have neve More

by gardiner90
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Zeineddine

Jan 30, 2023

Suburban Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Honda! Please don't hesitate to reach out to us if there's anything more we can do!

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