Bob Staley | Page 10

Excellent experience!! If you are in the market to purchase a vehicle seek out Bob Staley! He is a wonderful, honest, personable salesman!! Ryan helped to make the financing If you are in the market to purchase a vehicle seek out Bob Staley! He is a wonderful, honest, personable salesman!! Ryan helped to make the financing process a breeze and Brandon was super helpful with explaining all the bells and whistles with the technology on our new vehicle. WONDERFUL team that made our experience fabulous! More

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Outstanding experience in the purchase. Bob Staley was awesome to work with. I will purchase again from this dealership. Everyone was helpful and kind and willing to go the in the purchase. Bob Staley was awesome to work with. I will purchase again from this dealership. Everyone was helpful and kind and willing to go the extra mile to help me. More

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Service with a smile! This is our second Toyota buying experience with Bob Staley! He's personable, helpful, willing to listen to our needs. Our son was encouraged by us to This is our second Toyota buying experience with Bob Staley! He's personable, helpful, willing to listen to our needs. Our son was encouraged by us to buy a suv through Bob also and he was very pleased also.All are Very pleased!!!!!!!!!!!!!! More

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Great Service and Curtious help. We were greeted with a friendly handshake and help. Bob Staley answered all our questions and went out of his way to accommodate us on our search for We were greeted with a friendly handshake and help. Bob Staley answered all our questions and went out of his way to accommodate us on our search for just the right car. It was a pleasant experience. Our next vehicle will be purchased at Toyota of Des Moines as well. More

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Our experience with Toyota of Des Moines The sales people were friendly and very knowledgeable about their products. They were not pushing and worked together to help us find the right vehic The sales people were friendly and very knowledgeable about their products. They were not pushing and worked together to help us find the right vehicle. More

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The staff- cordiality, patience, knowledge - outstanding From the first welcome through each step of the way I was pleased with the quality of the staff, Mr. Bob Staley spent a lot of time with us both expl From the first welcome through each step of the way I was pleased with the quality of the staff, Mr. Bob Staley spent a lot of time with us both explaining things and listening to our questions. His memory from several years ago when my husband purchased a Toyota Prius with his help, was remarkable. He remembered that a few years ago we'd said we might be interested in a Prius C (I'd seen one I really liked in a parking lot near where we live), called us about one a year or two ago and the timing was right, but his call this time, mentioning the availability two used Prius-Cs was right on time and he had exactly the right car for me. The gentleman who explained the additional charges, and took our check in payment was also extremely patient and knowledge. When we came back to pick up floor mats we'd ordered, there was some confusion on my husband's part and I was really impressed with the patience and diplomacy of the woman in Parts who helped us get things cleared up so calmly and wisely. Before we left we connected with Faraz Asad, someone my husband knew from his previous purchase and he took some extra time to make sure we had the copies of the papers we needed/wanted, including a receipt stamped Paid, that my husband wanted. I am sorry that I do not remember the names of all these people. Our years with getting service for our other Prius have left us with confidence in the knowledge and skills of the service staff, as well as appreciation of the congeniality and patience of the other staff we have dealt with. Now, as the primary drive of the Prius-C I am delighted to have this car--in the color I love, no less-- and grateful to all who contributed to this. More

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Excellent buying experience I was referred to Toyota of Des Moines by a friend. He had purchases two vehicles from Bob Staley and encouraged me to work with him for my next car I was referred to Toyota of Des Moines by a friend. He had purchases two vehicles from Bob Staley and encouraged me to work with him for my next car purchase. Bob was wonderful to deal with, he and everyone else at Toyota of Des Moines exceeded our expectations. They were all a pleasure to deal with and I will be sure to refer my friends there. Thank your for making our recent car buying experience a great one. We look forward to doing additional business with Toyota of Des Moines and Bob Staley in the future. More

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Bought new Rav4 We had an excellent experience in buying new vehicle from Bob Staley. Bob was very nice and informed and not at all pushy. Highly recommend him We had an excellent experience in buying new vehicle from Bob Staley. Bob was very nice and informed and not at all pushy. Highly recommend him More

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Great They made buying my first vehicle a great experience. I felt at ease and comfortable working with Toyota. I would recommend them to anyone looking to They made buying my first vehicle a great experience. I felt at ease and comfortable working with Toyota. I would recommend them to anyone looking to buy a vehicle. More

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Car purchase I felt Bob was truly committed to making my car buying experience smooth and easy. I would recommend the dealership and Bob to everyone. I have not ha I felt Bob was truly committed to making my car buying experience smooth and easy. I would recommend the dealership and Bob to everyone. I have not had great car buying experiences in the past as I felt they were just out to make a sale and didn't care about much else, not true with Toyota of Des Moines. I really felt Bob went out of his way to be helpful to ensure I was happy with my purchase. More

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