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Bob Tomlin

Overview Reviews (1058) Inventory (302)

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Bob Tomlin

Bob Tomlin | Page 76

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9

1,058 Reviews

Overview Reviews (1058) Inventory (302)

4.9

1,058 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1058 Reviews of Bob Tomlin

October 23, 2021

Dealership Rating

Employee Rating

Bob never fails to fully explain what was done to my car and always keeps me up to date on the progress. Coastal Kia customer for life! and always keeps me up to date on the progress. Coastal Kia customer for life! More

by MRSP1051

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 25, 2021 -

Coastal Kia responded

Thank you! We love hearing you are a Coastal Kia customer for life!" Bob Tomlin and our entire service team appreciates the gracious comments. We appreciate your loyalty and your business. Thank you for choosing Coastal Kia!

October 23, 2021

Dealership Rating

Employee Rating

Service at Coastal Kia was excellent. Everything performed to my satisfaction. I can rely on the service here at Coastal Kia. performed to my satisfaction. I can rely on the service here at Coastal Kia. More

by MOMRD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Oct 25, 2021 -

Coastal Kia responded

Fantastic! Thank you for the five star service review. We love to hear you "can rely on the service at Coastal Kia." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

October 22, 2021

Dealership Rating

Employee Rating

Great customer service! Very friendly staff! Will do business with them again. Bob was great! business with them again. Bob was great! More

by TLC10112003

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 22, 2021 -

Coastal Kia responded

Fantastic! Thank you! We sincerely appreciate the five star review and compliments for our Service Consultant Bob Tomlin. We love the feedback including, "great customer service.... very friendly staff!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia team with your automotive service needs.

October 20, 2021

Dealership Rating

Employee Rating

The dealership is clean and the staff are friendly. Great work, everything done was explained Great work, everything done was explained More

by josephshepard155

Verified Customer

Customer Service

Recommend Dealer

Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Oct 20, 2021 -

Coastal Kia responded

Thank you for the five star service review! We love the feedback including, ".... great work, everything done was explained." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia team with your automotive repair needs. Please call us if you need anything. We are here to help. Thanks again!

October 18, 2021

Dealership Rating

Employee Rating

Every time I come in there is another big charge item that needs to be done. I came in for a oil change and ended up spending over 600.00 on three things. That had to be done. Hopefully this is all done that needs to be done. I came in for a oil change and ended up spending over 600.00 on three things. That had to be done. Hopefully this is all done for a while. More

by JMICHAEL4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Weisman , Howard Ramsey

Oct 19, 2021 -

Coastal Kia responded

Thank you for your feedback. Please reach out to our Service Director John Wigger at 910-408-0100 to discuss your recent visit and concerns. We are here to help and look forward to your call.

October 14, 2021

Dealership Rating

Employee Rating

They go into detail what they are going to do great customer service. Friendly atmosphere customer service. Friendly atmosphere More

by bearypookiebear

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Oct 15, 2021 -

Coastal Kia responded

We sincerely appreciate the five star service review and gracious compliments. It was thoughtful of you to rate our team members with such high scores. We are here if you need anything. Thank you for being an important part of our Coastal Kia family. You are appreciated!

Oct 19, 2021 -

Coastal Kia responded

Our sincere pleasure

Oct 15, 2021 -

bearypookiebear responded

Thank You

October 14, 2021

Dealership Rating

Employee Rating

We made the switch to Coastal Kia in Wilmington, NC for our service needs after having numerous bad experiences at Myrtle Beach Kia in SC. Coastal Kia was able to correct shoddy work performed at Myrtle B our service needs after having numerous bad experiences at Myrtle Beach Kia in SC. Coastal Kia was able to correct shoddy work performed at Myrtle Beach Kia. I kept smelling gas in my vehicle after a fuel tank repair. I mentioned this numerous times over the year to Myrtle Beach Kia and they always had an excuse. I took it to Coastal Kia and they saw where the fuel tank o ring was faulty and gas was literally spilling out every time I filled up the tank. Coastal ordered the correct part and fixed it within a week's time. This could have been a deadly situation that Myrtle Beach Kia totally ignored. Howard Ramsey was great! I have also had wonderful experiences with Bob Tomlin. More

by NWD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Howard Ramsey

Oct 15, 2021 -

Coastal Kia responded

Wow! Thank you so much! We are thrilled to hear Howard Ramsey, Bob Tomlin and our team rectified your situation and exceeded your expectations. We hate you went through so much but are thrilled to hear we diagnosed then problem. Thank you for trusting Coastal Kia with your automotive service needs. Please call us if you need anything.

October 11, 2021

Dealership Rating

Employee Rating

Bob in service,as always, went way above expected service! Took my car in at last minute with driving issues. Arranged to get me to and from my appointment and had my car finished when I returned! service! Took my car in at last minute with driving issues. Arranged to get me to and from my appointment and had my car finished when I returned! More

by MMARTORELLI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Oct 11, 2021 -

Coastal Kia responded

Thank you for the five star review and wonderful service experience testimonial. It was thoughtful of you to mention Bob Tomlin by name. We love the feedback including, "Bob in service, as always, went way above expected service!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything. We are here to help. Thanks again!

October 10, 2021

Dealership Rating

Employee Rating

Everyone I have dealt with was very professional ,honest and friendly Brandon sold me my 2020 Soul and I can’t say enough about his professionalism and friendliness. I will always recommend Coastal Kia. and friendly Brandon sold me my 2020 Soul and I can’t say enough about his professionalism and friendliness. I will always recommend Coastal Kia. More

by mmbeach15

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Howard Ramsey, Brandon Wright

Oct 11, 2021 -

Coastal Kia responded

Thank you for the five star review and high marks for so many of our team members. Congratulations on the purchase of your 2020 Kia Soul. It was thoughtful of you to mention your Product Specialist, Brandon Wright, by name. We look forward to seeing you during your complimentary first service at 5000 miles. Thanks again and enjoy!

October 05, 2021

Dealership Rating

Employee Rating

i came in for an oil change , a free allinement check and free car wash. i was happy with the aervice free car wash. i was happy with the aervice More

by SWANC12345

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Weisman

Oct 06, 2021 -

Coastal Kia responded

Thank you for the five star service review! It was thoughtful of you to go online and rate Bob Tomlin and Sam Weisman so highly. We love the feedback including, "I came in for an oil change, free alignment check and free car wash. I was happy with the service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! You are appreciated.

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