Bob Tomlin

Facility was very nice and advisors were very communicative throughout the process. Everything I took my car in for was addressed and fixed and no one tried to push any services on me. I will def communicative throughout the process. Everything I took my car in for was addressed and fixed and no one tried to push any services on me. I will definitely be returning to see them again. More

by megan Verified Customer Verified Customer

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Always very pleased with Coastal Kia’s service. Plus the waiting area is a nice place to sit. Plus the waiting area is a nice place to sit. More

by MOLLY1154 Verified Customer Verified Customer

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They have been very polite and considerate of our needs and been very professional. Their waiting area is very nice. and been very professional. Their waiting area is very nice. More

by STRICKD10 Verified Customer Verified Customer

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Had my 2020 Soul S in for its 52,000 mile service. The staff there is professional and very friendly and a pleasure to deal with. Nothing was forced on me or "suggested" to be done. I was told what my The staff there is professional and very friendly and a pleasure to deal with. Nothing was forced on me or "suggested" to be done. I was told what my options were, and if I agreed, great. If not, that was fine also. Work was done in a timely manner, and I was kept informed throughout the process. Another reason why I love this dealership and always recommend it to others. Great job Service! Thanks! More

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I love coastal Kia on market st. They always help me and make sure I’m getting everything done that I need fro my car They always help me and make sure I’m getting everything done that I need fro my car More

by ARIEL Verified Customer Verified Customer

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The dealership is the best place to buy a new car they are nice and friendly are nice and friendly More

by LEERENEE705 Verified Customer Verified Customer

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After having the appointment scheduled due to the part having a defect from the supplier the first time, the part was supposed to be reordered and installed at this visit. Still, unfortunately, the replac having a defect from the supplier the first time, the part was supposed to be reordered and installed at this visit. Still, unfortunately, the replacement part was not available. More

by TBATTS002 Verified Customer Verified Customer

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Excellent service. They manage to have kept my vehicle without any major problems to date. They manage to have kept my vehicle without any major problems to date. More

by PLPL2241 Verified Customer Verified Customer

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Wonderful,thorough,clean. Service didnt take forever like other dealerships.Loved the complimentary carwash .Also the sitting area w the coffee bar and comfortable chairs is a Service didnt take forever like other dealerships.Loved the complimentary carwash .Also the sitting area w the coffee bar and comfortable chairs is a plus.Kerry the courtesy driver is such a pleasant,safe driver.Easy to converse with.I will be back to purchase another KIA soon. More

by MARNMCCANN1975 Verified Customer Verified Customer

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As always our recent two hour roundtrip to Wilmington for service at Coastal Kia was well worth it. Cody met us at the door to check us in turning us over to the expert care of Bob Tomlin on the front end, r service at Coastal Kia was well worth it. Cody met us at the door to check us in turning us over to the expert care of Bob Tomlin on the front end, rounded out by Gary Nelson who checked us out for home. While on the grounds we enjoyed the plenteous courtesy snacks and beverages, wi-fi and television and magazines. All that is standard at Coastal; it’s the extra attention that satisfies, however. We’ve never been there that Pat the owner didn’t personally appear in the showroom to at least flash a smile if busy, as he did this visit, but most always a kind word or even conversation. This time around I was especially aware of some new young, hungry faces; the next generation of men and women who are our future: willing and wanting to work to make our country’s economy flourish. I enjoyed interacting with as many as I could without making myself an Old-man nuisance. One such rising star was Joshua La Bron. He went out of his way to share his story of making Coastal Kia his livelihood. His personality and professionalism, at such a young age, let me know he will do his part to keep Coastal Kia at the top of every chart in the Automotive industry. My salesman for my most recent of many Kia purchases was also there: Kelvin Swinson. It is always good to hear from him any new innovations that may lead to our next trade, but also feel the confidence that remains in him that our purchase was not just a notch on his belt, but the real blessing to us we wanted and need our primary vehicle to be. We feel that confidence because it’s projected by him, Pat, and Coastal Kia’s greatest asset, John Wigger. From the first time we stepped on the lot in 2019, it was John who gave me his word that I would get good service on the fourth, fifth and now sixth of the Kia’s we have purchased in a row. We came in a 2015 Sportage for service, having moved from the Raleigh area, but drove off the lot in a brand new Soul. When we traded that Soul for another Sportage, the service was seamless, always relying on John for advice. If an exceptional car buying, maintaining and enjoying experience is what you want, do yourself a favor and go see Pat and his staff at Coastal Kia. More

by HERMAN72 Verified Customer Verified Customer

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