Bob Tomlin

My experience with Kia was successful. Customer service was really great. They treated me with respect and my wait wasn't long at all. Customer service was really great. They treated me with respect and my wait wasn't long at all. More

by MACWILL59 Verified Customer Verified Customer

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my appt with Coastal Kia was efficient, everyone was helpful and they were done under time helpful and they were done under time More

by DEIRDREDIPALMA5 Verified Customer Verified Customer

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Bob in service was absolutely amazing. He stayed in great communication the entire time and he put in more effort to get things done than he needed to. Absolutely amazing man!! He stayed in great communication the entire time and he put in more effort to get things done than he needed to. Absolutely amazing man!! More

by T.SHAW2608 Verified Customer Verified Customer

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Bob answered all of my questions with patience and kindness. I will always go here. kindness. I will always go here. More

by angela__oconnor Verified Customer Verified Customer

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Courteous and professional upon arrival and at checkout. Work completed in less time than stated and done correctly Work completed in less time than stated and done correctly More

by LRENZAG Verified Customer Verified Customer

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Bob was very helpful and professional from the onset. I called about the issue I was having and explained that I work from home, so texting is best as I can't answer my phone, and he was very obliging. I called about the issue I was having and explained that I work from home, so texting is best as I can't answer my phone, and he was very obliging. More

by JP_WEBB1 Verified Customer Verified Customer

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Bob took great care of me when I really needed help. My family and I were on vacation from Charlotte when we discovered our alternator had failed. Even though Coastal Kia's Service Department was alread My family and I were on vacation from Charlotte when we discovered our alternator had failed. Even though Coastal Kia's Service Department was already busy, Bob kindly offered to squeeze me in for an emergency appointment. They successfully diagnosed the issue and fixed my vehicle in two days. I received great support and thorough communication from Bob in Service, Chris in Parts, and David the Shuttle Driver. I would recommend this shop to anyone in Wilmington and beyond. More

by DIXONWB Verified Customer Verified Customer

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Having my vehicle serviced by Coastal KIA was a great experience. All the staff were very friendly from the time I entered the building to the check-out. My service advisor, Bob, was professional and ha experience. All the staff were very friendly from the time I entered the building to the check-out. My service advisor, Bob, was professional and handled the whole process very well. Extremely happy with the experience. More

by BLINDSHOT59 Verified Customer Verified Customer

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Everyone was very professional and kept me informed. Was disconcerting to get a text message from someone at Kia wanting to make an offer on my car. Yikes Was disconcerting to get a text message from someone at Kia wanting to make an offer on my car. Yikes More

by davidandsherrybrock Verified Customer Verified Customer

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The staff was extremely professional, including Bob who handled the car incredibly well. I would also like to give a shout out to David the shuttle driver who is courteous and a joy to talk to. handled the car incredibly well. I would also like to give a shout out to David the shuttle driver who is courteous and a joy to talk to. More

by NICHOLASLALLO Verified Customer Verified Customer

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