Bob Tomlin
Bob Tomlin at Coastal Kia
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Bob Tomlin

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
601 Reviews
4.9

601 Reviews

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601 Reviews of Bob Tomlin

June 09, 2023

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Employee Rating

Facility was very nice and advisors were very communicative throughout the process. Everything I took my car in for was addressed and fixed and no one tried to push any services on me. I will def More

by megan
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Recommend Dealer
Yes

June 07, 2023

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Always very pleased with Coastal Kia’s service. Plus the waiting area is a nice place to sit. More

by MOLLY1154
Price Transparency
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Recommend Dealer
Yes
Jun 07, 2023

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and compliments for our "Lounge Experience" waiting area. We love the feedback including, "always very pleased with Coastal Kia's service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. Please call us if you need anything.

June 01, 2023

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They have been very polite and considerate of our needs and been very professional. Their waiting area is very nice. More

by STRICKD10
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jun 02, 2023

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "they have been very polite and considerate of our needs and have been very professional." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 30, 2023

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Had my 2020 Soul S in for its 52,000 mile service. The staff there is professional and very friendly and a pleasure to deal with. Nothing was forced on me or "suggested" to be done. I was told what my More

by Ronnie Dasilva
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Recommend Dealer
Yes
May 31, 2023

Coastal Kia responded

Wonderful news Ronnie! We sincerely appreciate the five star review and thoughtful testimonial. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything.

May 23, 2023

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I love coastal Kia on market st. They always help me and make sure I’m getting everything done that I need fro my car More

by ARIEL
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Recommend Dealer
Yes
May 24, 2023

Coastal Kia responded

Thank you Ariel! Your thoughtful review and high marks for our service team members are greatly appreciated. Please call us if you need anything. Thanks again!

May 23, 2023

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The dealership is the best place to buy a new car they are nice and friendly More

by LEERENEE705
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Recommend Dealer
Yes
May 24, 2023

Coastal Kia responded

Thank you for the high marks and compliments for our service team. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

May 21, 2023

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After having the appointment scheduled due to the part having a defect from the supplier the first time, the part was supposed to be reordered and installed at this visit. Still, unfortunately, the replac More

by TBATTS002
Service Communication
Recommend Dealer
Yes
May 23, 2023

Coastal Kia responded

Thank you for the review and feedback. Our Service Director John Wigger is checking on your records. Please call John Wigger at 910-408-0100 to discuss your parts experience. He has start researching your previous visit and looks forward to your call. We are here to make things right. Thank you

May 24, 2023

TBATTS002 responded

Left a message for John on 05/24/23

May 13, 2023

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Excellent service. They manage to have kept my vehicle without any major problems to date. More

by PLPL2241
Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Darren Gokey

May 15, 2023

Coastal Kia responded

Thank you for the five star service review and gracious comments. We sincerely appreciate you taking time to go online and rate your recent service experience. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

May 11, 2023

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Wonderful,thorough,clean. Service didnt take forever like other dealerships.Loved the complimentary carwash .Also the sitting area w the coffee bar and comfortable chairs is a More

by MARNMCCANN1975
Price Transparency
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Recommend Dealer
Yes
May 12, 2023

Coastal Kia responded

Wow... thank you! We appreciate the high marks and heartfelt testimonial. We are thrilled to hear you were comfortable during your recent service visit. It is great to hear you were able to take advantage of our lounge experience and complimentary courtesy van service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 10, 2023

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As always our recent two hour roundtrip to Wilmington for service at Coastal Kia was well worth it. Cody met us at the door to check us in turning us over to the expert care of Bob Tomlin on the front end, r More

by HERMAN72
Price Transparency
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Recommend Dealer
Yes
May 12, 2023

Coastal Kia responded

Thank you so much! Your amazing testimonial, high marks and continued loyalty mean the world to us. It was thoughtful of you to share your experience online. We sincerely appreciate you mentioning so many of our team members by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for being an important part of our Coastal Kia family. Please call us if you need anything.

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