Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 79

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

August 10, 2021

Dealership Rating
Employee Rating

Had mice lodged in our air duct. Issue resolved and doors were eliminated.Bob Tomlin is a great guy to deal with. Will recommend this service this service dept and of course Bob More

by RICHARDACARBONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Coastal Kia responded

Richard, thank you so much for the five star review and gracious comments. We hate you had a service issue but are glad to hear Bob Tomlin was able to address your service concerns. You are spot on...."Bob Tomlin is a great guy" . He is a true Coastal Kia ambassador and has been with us for a long time. Thanks again for the kind review, please call us if you need anything.

August 10, 2021

Dealership Rating
Employee Rating

Great service. Howard was great. I would differently use Kia Service again. Making a appointment was easy. All professional and caring. Very happy with their service. More

by ALLISONICOLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Aug 12, 2021

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and compliments for your Service Advisor Howard Ramsey. We love the feedback including, "great service, Howard was great. All professional and caring." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

August 10, 2021

Dealership Rating
Employee Rating

Always professional and explains what issues are without talking down to me like most mechanics. I can make appointments and they are waiting when I get there. Only wish they had transportation back to Brun More

by csuther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Aug 12, 2021

Coastal Kia responded

Thank you for the five star review and helpful feedback. It was thoughtful of you to give Bob Tomlin and Sam Weisman such high marks. We sincerely appreciate you trusting our service team with your automotive service needs. Thank you for choosing Coastal Kia!

August 09, 2021

Dealership Rating
Employee Rating

Thanks for your help, Sam. You checked me in quickly, went over what had to be done and suggested a wheel alignment. All very helpful. More

by FLHILLJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Aug 10, 2021

Coastal Kia responded

Thank you so much for the five star review and compliments for Sam Weisman and our service department team. We appreciate the gracious comments. Thank you for your loyalty to Coastal Kia. We value the time you took to share your thoughts. We pride ourselves on delivering a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything. Thank you

August 07, 2021

Dealership Rating
Employee Rating

My whole buying experience at Coastal KIA was 5 star ... My whole buying experience at Coastal KIA was 5 star ... sales, finance and service staff were all friendly and knowledgeable, and the dealership fa More

by DCSCHMITZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada , Jarred Chandler

Aug 09, 2021

Coastal Kia responded

5 stars! We'll take it! Thank you so much for the wonderful review and gracious testimonial. Congratulations on the purchase of your new Kia Telluride! We are thrilled to hear our sales and delivery team exceeded your expectations. We love the feedback including, "staff were all friendly and knowledgeable, and the dealership facility was clean and impressive." Enjoy and call us if you need anything.

August 07, 2021

Dealership Rating
Employee Rating

Asked them to diagnose my daughter's car they found nothing wrong with not sure what's was wrong. Was very pleased with time taken More

by KIMPONDS
Recommend Dealer
Yes
Aug 09, 2021

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and share your experience. We sincerely appreciate the five star rating for Bob Tomlin as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

August 05, 2021

Dealership Rating
Employee Rating

Service Department and service advisors are a pleasure to do business with. Knowledgeable, courteous, and good communication. No pressure to obtain things not needed. Will definitely be back for service n More

by JRDOO49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Aug 06, 2021

Coastal Kia responded

Thank you for this amazing five star service review. We love the feedback including, "knowledgeable, courteous and good communication." We look forward to seeing you during your next service visit. You are appreciated. Thanks again!

August 05, 2021

Dealership Rating
Employee Rating

They got me parts I needed very fast when I was in a bind and in town on vacation. Kept me updated the whole time. I would recommend Coastal and return if I were in the area. More

by djcutting12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Coastal Kia responded

Wonderful news! Thank you for the five star service review. We hate you had issues while you were in town on vacation. We are thrilled to hear we were able to get the parts fast and get you back on your way. Enjoy and come see us when you are in the area again.

July 30, 2021

Dealership Rating
Employee Rating

Excellent service department. Bob is beyond knowledgeable and courteous. Had my car dropped off at my house. Very convenient. Excellent warranty - all repairs were covered. More

by Pam L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2021

Coastal Kia responded

Pam, thank you! Isn’t Bob Tomlin just wonderful? Thank you for the thoughtful compliments and awesome review. You are appreciated!

July 29, 2021

Dealership Rating
Employee Rating

Sam and Bob are always pleasant and make my trip to KIA the best it can be. Always do a great job! Thank you KIA team! More

by TUTUSMALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Aug 01, 2021

Coastal Kia responded

You are very welcome! Thank YOU for the five star review and compliments for Sam and Bob in service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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