Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 83

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

May 31, 2021

Dealership Rating
Employee Rating

Great service and very pleasant employees. I would buy another Kia due to their great service. My only complaint was that service took an hour longer than expected.. More

by TAYLOR412823
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Coastal Kia responded

Thank you for the five star review and great feedback! We apologize for your long wait in service. Unfortunately we are suffering like many small businesses who need more help/workers due to the present work force situation. We sincerely appreciate your patience and are solving the issue now. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 27, 2021

Dealership Rating
Employee Rating

Service at Coastal Kia never ceases to amaze me. All are professional, courteous and knowledgeable. I brought my vehicle in for routine maintenance and I explained to the service advisor Bob Tomlin that if More

by ronne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

May 28, 2021

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and wonderful testimonial. It was thoughtful of you to mention Bob Tomlin and Howard Ramsey by name. It is wonderful to hear they exceeded your expectations during your service visit. Thank you for choosing Coastal Kia!

May 25, 2021

Dealership Rating
Employee Rating

I always bring my car here for routine maintenance. The staff are always friendly and upfront about the costs. Bob is the best. The work is superior. I wouldn't go anywhere else. More

by aprilpatterson09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Coastal Kia responded

Thank you for the five star review and high marks for Bob Tomlin and our service department. We sincerely appreciate your compliments and unwavering loyalty. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "the work is superior... I wouldn't go anywhere else." You are appreciated. Please call us if you need anything. We are here to help. Thanks again!

May 21, 2021

Dealership Rating
Employee Rating

Outstanding service! Will be bringing my car here for service now. Very quickly diagnosed a major problem with my Kia Forte. Thanks so much Bob More

by KIRSCHNERTHOMAS91
Recommend Dealer
Yes
May 21, 2021

Coastal Kia responded

Thank you for the five star review and compliments for Bob Tomlin in our service department. We love the feedback including, "outstanding service!" We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help.

May 21, 2021

Dealership Rating
Employee Rating

Bob made this whole process simple and I appreciate that. Will definitely be back when servicing my car for now on. Excellent service and have not had anymore issues. More

by EMILYRE712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Coastal Kia responded

Bob Tomlin in service is amazing and it was thoughtful of you to recognize his efforts. Thank you for the five star review. We are here if you need us. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again!

May 20, 2021

Dealership Rating
Employee Rating

Everyone was very professional and helpful. Waiting area was very clean and comfortable. Car was done earlier than expected. Drove in from little river sc due to availability of appointment. More

by nora.jenders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

May 20, 2021

Coastal Kia responded

Wonderful! Thank you for the five star review and compliments for our facility and our staff. We sincerely appreciate you making the drive from Little River, SC. It was thoughtful of you to go online and give Howard Ramsey and Bob Tomlin such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 20, 2021

Coastal Kia responded

You are very welcome! :)

May 20, 2021

nora.jenders responded

Thanks all !

May 20, 2021

Dealership Rating
Employee Rating

The customer service and service is always great, friendly and courteous staff. The new location is very clean and inviting. Waiting area is comfortable and accommodating. More

by JOEWINBORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

May 20, 2021

Coastal Kia responded

Fantastic! Thank you for the five star review and great feedback. We are happy to hear you found our new facility “clean and inviting.” Thank you for choosing Coastal Kia!

May 16, 2021

Dealership Rating
Employee Rating

Bob made experience, good when it could have been the opposite. He is a conscious of the needs of customer and makes an effort to meet the need. More

by FEMSJOURNEY
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Bill Mathias

May 16, 2021

Coastal Kia responded

Thank you! Bob always does an amazing job. It was kind of you to mention him by name. We sincerely appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia!

May 14, 2021

Dealership Rating
Employee Rating

Professional, friendly,efficient and great environment. I was kept informed every step and was not kept waiting. They do a fantastic job. I would recommend them to everyone. More

by ATAP09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Coastal Kia responded

We love this! Thank you so much. Your wonderful five star review and gracious comments are greatly appreciated. We love the feedback including, "professional, friendly, efficient and great environment." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our team with your automotive repair needs. Please call us if you need anything. We are here to help. Thanks again!

May 13, 2021

Dealership Rating
Employee Rating

Bob was extremely professional and took care of our warranty issue. Allow a little extra time for completion. Overall very happy and recommend their services More

by GREGORYLIGHTCAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Coastal Kia responded

Wonderful! Thank you for the five star review and compliments for Bob Tomlin in our service department. We are thrilled to hear he exceeded your expectations. We sincerely appreciate the high recommendations too. Thank you for choosing Coastal Kia!

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