Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 82

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

June 16, 2021

Dealership Rating
Employee Rating

Waited two hour for new tires that was told had to pay for in advance to get free tire which lI never had to do at any other dealership car drive worse with tire will not be coming back More

by jamesgolfman23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 16, 2021

Coastal Kia responded

Thank you for the feedback. We are here to help. We need some additional information in order to address your concerns. Please contact our Service Director John Wigger at 910-408-0100. We look forward to your call. Thank you

June 15, 2021

Dealership Rating
Employee Rating

Excellent service and workmanship. Courtesy van was extremely convenient and the driver was very professional and friendly. Overall experience was easy with caring staff. Thank you. More

by TERRI.BROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

Jun 16, 2021

Coastal Kia responded

Wonderful! Thank you for the five star review and compliments for our team. We are thrilled to hear you enjoyed your courtesy van experience. We love your feedback including, "excellent service and workmanship...overall experience was easy with a caring staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 15, 2021

Dealership Rating
Employee Rating

Professional and knowledgeable staff. Finished servicing my vehicle that day. Provided shuttle service to and from my home. Would definitely recommend this dealership to others!! More

by MANATEE_NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Coastal Kia responded

We sincerely appreciate the five star service review, gracious comments and high marks for your Service Consultant Bob Tomlin. It was thoughtful of you to go online and rate your recent experience. We appreciate it! Please call us if you need anything. We are here to help. Thanks again!

June 15, 2021

Dealership Rating
Employee Rating

Bob and the crew took good care of me. I had a problem where a cylinder misfire occurred on my way back to North Carolina from Maryland. It was Saturday morning at 11 AM and they took me right in and fix More

by BRENTSTONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

Jun 16, 2021

Coastal Kia responded

Fantastic! Thank you for the five star review and wonderful testimonial. We hate you experienced service problems during your trip back to North Carolina from Maryland. It is wonderful to hear Bob Tomlin and Howard Ramsey took great care of you and had you back on the road in no time. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! You are appreciated.

June 14, 2021

Dealership Rating
Employee Rating

Coastal Kia has the best service department. The service consultant, Bob Tomlin has always been trustworthy and reliable; the same goes for the Courtesy Van Shuttle. More

by stilljones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and compliments for Bob Tomlin, We love the feedback including, "Bob Tomlin has always been trustworthy and reliable, the same goes for the Courtesy Van Shuttle." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 13, 2021

Dealership Rating
Employee Rating

Pleased with the professional service and customer satisfaction. Coastal Kia owner a fair and upright business dealer. I will continue to sue Coastal for any further car purchases. More

by PAT28607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Coastal Kia responded

Wonderful! Thank you for awesome review and gracious comments. We are thrilled you had a great service experience. We sincerely appreciate your business. Please call us if you need anything. Thanks again!

June 12, 2021

Dealership Rating
Employee Rating

Very good service. Much appreciated! Thanks. We will consider using you for additional services. I thought everyone that was there during my service recall appointment was professional and well mannered More

by LARRYJ.WHYTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jun 14, 2021

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for our service team. We love the feedback including, "I thought everyone that was there during my service recall appointment was professional and well mannered." Thank you for choosing Coastal Kia!

June 10, 2021

Dealership Rating
Employee Rating

Employees were attentive, thoughtful, explained every step of the maintenance process. Made thoughtful suggestions of recommended items that needed attention. Sparkling facility and restrooms. Always k More

by LITTLERIVERFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jun 11, 2021

Coastal Kia responded

Thank you for the five star service review and gracious comments. We love the feedback including, "employees were attentive, thoughtful, explained every step of the maintenance process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for giving Bob Tomlin and Sam Weisman high marks too. You are appreciated. Thanks again!

June 04, 2021

Dealership Rating
Employee Rating

Came in for oil change. Was meet at the door, taken to setting place and snack and drinks. I was in and out in an hour. More

by JULIAKEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jun 04, 2021

Coastal Kia responded

Wonderful! Thank you so much for the five star service review and high marks for Howard, Bob, Sam and John. We love hearing our team exceeded your expectations and got you in and out quickly. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 02, 2021

Dealership Rating
Employee Rating

Bob Tomlin was a pleasure to deal with! He was Very knowledgeable and kind. I would recommend this service center to everyone looking for a very nice, professional and efficient place to bring your car More

by MBARNUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Coastal Kia responded

We sincerely appreciate the five star service review and compliments for Bob Tomlin in our service department. We love the feedback including, "I would recommend this service center to everyone looking for a very nice, professional and efficient place to bring your car!" We pride ourselves on delivering a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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