Bobby Carroll
Bobby Carroll at Goodson Acura of Dallas

Bobby Carroll

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
119 Reviews
4.9

119 Reviews

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119 Reviews of Bobby Carroll

May 14, 2025

Dealership Rating
Employee Rating

I had an excellent experience at Goodson yesterday. I have purchased 4 Acuras and Goodson Acura was always my go to dealer. During the COVID period the service experience dropped but I kept going back More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez , Eric Johnson

May 14, 2025

Goodson Acura of Dallas responded

Michelle, thank you for sharing 5-stars and noting our team was a great help! We appreciate your constructive feedback regarding the Covid era and appreciate your endorsement of recently visits! We look forward to serving you additionally in the future. Thanks again!

May 12, 2025

Dealership Rating
Employee Rating

I’ve always had great experience in this dealership. This time they preordered the part I needed prior prior to drop off to expedite my service. More

by bmanglapus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

May 12, 2025

Goodson Acura of Dallas responded

bmanglapus, thank you for sharing 5-stars and noting that you've always had great experiences with us! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 08, 2025

Dealership Rating
Employee Rating

Truly professional service department. Promised my vehicle at a time and it was ready as promised and detailed More

by Yz450fe
Purchase Time
Recommend Dealer
Yes
May 08, 2025

Goodson Acura of Dallas responded

Yz450fe, thank you for sharing 5-stars and noting our truly professional service department! We appreciate your endorsement and look forward to serving you additionally in the future. See you next time. Take care!

May 03, 2025

Dealership Rating
Employee Rating

All personnel working at the dealership are friendly and professional plus a very clean waiting room More

by yosabhaile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2025

Goodson Acura of Dallas responded

yosabhaile, thank you for sharing 5-stars and noting our personnel was professional and the waiting area was clean! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 03, 2025

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The good service was very quick. I am happy with the service and would recommend it. More

by Stevehuynh0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Goodson Acura of Dallas responded

Stevehuynh0125, thank you for sharing 5-stars and noting good, quick service. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 20, 2025

Dealership Rating
Employee Rating

As usual, my advisor is amazing. I'm always kept well informed and treated how people should be treated. The dealership provides would class client service by far compared to anywher More

by F. Scott V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Adam Williams

Apr 20, 2025

Goodson Acura of Dallas responded

F. Scott V., thank you for sharing 5-stars and noting great service with us in sevice! We appreciate your feedback noting being kept well informed and we look forward to serving you additionally next time. Thanks again!

March 23, 2025

Dealership Rating
Employee Rating

Great Service Advisor-Eric Johnson…. great service….will always have my vehicle serviced at the “One” and only Goodson Acura! More

by reneederrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Goodson Acura of Dallas responded

reneederrick, thank you for sharing 5-stars and noting great service from Eric. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 21, 2025

Dealership Rating
Employee Rating

Fantastic service! ! I appreciate you the team and their hard work for our family! Thanks Khang Nguyen!! More

by Wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez

Mar 22, 2025

Goodson Acura of Dallas responded

Wally, thank you for sharing 5-stars and noting fantastic service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 19, 2025

Dealership Rating
Employee Rating

Service department was fast, communication was good and my car is back in top shape More

by MrsCox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Goodson Acura of Dallas responded

MrsCox, thank you for sharing 5-stars! We're happy to hear our team is fast, communicative and got your car back into top shape! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 02, 2025

Dealership Rating
Employee Rating

The people at Goodson (Jessica and Bobby) were very helpful and responsive in dealing with my issues and going the extra mile. More

by Bsiegel1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica

Feb 03, 2025

Goodson Acura of Dallas responded

Bsiegel1201, thank you for sharing 5-stars! We're glad to hear Jessica and Bobby are helpful and responsive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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