Bobby Carroll
Bobby Carroll at Goodson Acura of Dallas
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Bobby Carroll | Page 2

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.8
98 Reviews
4.8

98 Reviews

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98 Reviews of Bobby Carroll

November 10, 2023

Dealership Rating
Employee Rating

Excellent service and excellent people’s. you will feel like in a vacation room when you are waiting. More

by Joy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Joy55 responded

The person working in the Godson Acura Dallas dealers are so nice and so specialty. When they do the service work, you just relax in the waiting room and take a short piece vacation.

October 02, 2023

Dealership Rating
Employee Rating

Service was completed when promised. There were no surprises with the cost. Everything was performed in a professional manner. More

by jjdbonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Goodson Acura of Dallas responded

jjdbonner, thank you for sharing 5-stars and noting that sevice was completed on time. We love hearing there were no surprises and everything was performed in a professional manner. See you next time. Thanks again!

August 28, 2023

Dealership Rating
Employee Rating

Very professional, responsive, and kept me informed as to status of service. Highly recommend Bobby Carroll. More

by JCartwright551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Parker

Aug 29, 2023

Goodson Acura of Dallas responded

JCartwright551, thank you for sharing 5-stars and noting a very profesional, responsive experience with Bobby! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 23, 2023

Dealership Rating
Employee Rating

Goodson Acura the BEST Service Dept in DFW! At a challenging season in my life when many things are going wrong (all at the same time, it's great to know when things go wrong with my car, I can More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen , Service Techs and Entire Service team

Aug 24, 2023

Goodson Acura of Dallas responded

Jz, thank you for sharing 5-stars! We're happy to hear Khang, Bobby and the rest of our team provided a great experience and set the standard for exceptional service! We appreciate your feedback and look forward to serving you additionally in the future. Best wishes!

August 22, 2023

Dealership Rating
Employee Rating

Good service for cars when ever make an appointment. Very professional staff and service. See you soon next service. More

by gkakadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Goodson Acura of Dallas responded

gkakadia, thank you for sharing 5-stars and noting your service experience working with Bobby! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

July 31, 2023

Dealership Rating
Employee Rating

My 2016 MDX needed a new transmission. Bobby, the Service Manger was amazing. I appreciate his attentive professionalism. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Goodson Acura of Dallas responded

LB, thank you for sharing praise regarding your experience working with Bobby in service. We appreciate your endorsement and we look forward to serving you additionally next time. Thanks again!

July 22, 2023

Dealership Rating
Employee Rating

The service was excellent and Johnathon Valdez was considerate and helpful to me in my decision making. More

by jwashingtonesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2023

Goodson Acura of Dallas responded

jwashingtonesq, thank you for sharing 5-stars! We're happy to hear Johnathon Valdez is considerate and helpful! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

July 19, 2023

Dealership Rating
Employee Rating

Very easy process to buy a car. Everyone was friendly and helpful and love the card More

by rdt517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Aquino, Jake Kennedy

Jul 19, 2023

Goodson Acura of Dallas responded

rdt517, thank you for sharing 5-stars! We're pleased to hear our team is helpful and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 14, 2023

Dealership Rating
Employee Rating

Khang Nguyen my service advisor Is very personal and helpful in providing great service as usual. The AC work seems to be exceptional in fact it seems like my car feels cooler than it did when I purcha More

by Donald Bounds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

Jul 14, 2023

Goodson Acura of Dallas responded

Donald, thank you for sharing 5-stars! We're glad to hear Khang Nguyen, Bobby Carroll and the rest of our team provided great work and are helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 13, 2023

Dealership Rating
Employee Rating

Goodson Acura service department is always helpful, courteous, honest, and works with me to keep my MDX is excellent working order.... More

by Stargazertj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Valdez

Jul 13, 2023

Goodson Acura of Dallas responded

Stargazertj, thank you for sharing 5-stars! We're happy to hear our team is helpful, courteous and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Jul 13, 2023

Stargazertj responded

I've owed 4 Acuras. It is because of the quality of Acura vehicles, and my trust in Goodson's Service Department....Tim J.

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