Bobby Howard
Bobby Howard at Honda of the Avenues

Bobby Howard

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
719 Reviews
4.9

719 Reviews

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719 Reviews of Bobby Howard

October 21, 2025

Dealership Rating
Employee Rating

Honda at the Avenues is TOP OF THE LINE in my opinion. When I call to speak to Mr Bobby Howard .. the phone receptionist is very courteous & Professional. The person who greets me when I drive in is exac More

by PETERMANSW
Workmanship
Service Time
Recommend Dealer
Yes

October 18, 2025

Dealership Rating
Employee Rating

My father took the car in once and I’ve taken it in twice. The CarPlay is still not fixed. My car is a 2024 and under warranty. It should not be so difficult to time consuming on my part to have th More

by mericle.melissa
Service Communication
Recommend Dealer
No

Other Employees Tagged: AJ Vallarelli

Oct 22, 2025

Honda of the Avenues responded

Here’s a professional and empathetic response you can post or send privately to address this concern: Hi Melissa, thank you for reaching out and sharing your experience. We’re very sorry for the ongoing frustration with your vehicle’s CarPlay issue. We completely understand how important it is to have this resolved quickly, especially with a new car under warranty. AJ and our service team are in contact with Honda to get this addressed as soon as possible, and we’ll make sure your request to speak with the factory representative is passed along right away. We truly appreciate your loyalty to Honda and your patience as we work to get this resolved for you.

October 17, 2025

Dealership Rating
Employee Rating

It was a pleasurable experience. Bobby and Marcel have always been consistent in maintaining a level of professionalism while providing consistent and desirable results More

by POSITVEANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad Bobby and Marcel made your experience a great one. We appreciate your support and look forward to seeing you again!

October 15, 2025

Dealership Rating
Employee Rating

Bobby is a true professional. He goes beyond his duty responsibilities to assist. He’s always pleasant, respectful, polite and friendly. More

by ccclunie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re thrilled to hear Bobby provided such excellent service — we’ll be sure to share your kind words with him.

October 15, 2025

Dealership Rating
Employee Rating

I always receive such great customer service every time I come in, and they always make you feel valued. More

by aliegats35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad you always feel valued and appreciate your continued trust in us.

October 14, 2025

Dealership Rating
Employee Rating

Bobby does a great job making sure my Ridgeline gets the right service at the right time. When there is something that is found during service he does a great job of explaining the issue and the cost to rep More

by MARK_MARTIN
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Oct 15, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad to hear Bobby takes such great care of you and your Ridgeline. We’ll be sure to share your feedback with him!

October 12, 2025

Dealership Rating
Employee Rating

Very prompt service. Got everything I needed. Bobby is the man! Clean facility and cordial team. More

by amnieves11
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Oct 19, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Bobby and our team provided prompt service in a clean and welcoming environment.

October 11, 2025

Dealership Rating
Employee Rating

Took my daughter's car there for an oil change and dealt with John. First of all John lied to my daughter about pricing then when my daughter asked questions John was rude to her. My wife called to ask abou More

by Team Jubran
Recommend Dealer
No

Other Employees Tagged: Bobby Howard

Oct 19, 2025

Honda of the Avenues responded

We’re very sorry to hear about your experience and the frustration caused during your daughter’s service visit. This is not the level of professionalism or customer care we strive to provide. Please contact our management team, so we can review this matter and address your concerns.

October 10, 2025

Dealership Rating
Employee Rating

Bobby is the greatest person worked with honda dealers. He's very honest and doesn't try to sell you something that you don't need.And you need to keep Bobby very honest and he gives good service customer More

by Martha Kassees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby is number one person there is. I've had other employees that tell me at Honda. You need this, you need that. But when Bobby checks it, everything is on track

Oct 21, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Bobby made such a positive impact with his honesty and excellent service. We’ll be sure to pass along your praise—he’s a valued part of our team, and we’re lucky to have him!

October 09, 2025

Dealership Rating
Employee Rating

It was good They did what I needed. Getting bugged to do these surveys every time I do an oil change is the worst part of the whole experience More

by ANZH713
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Oct 21, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad we could take care of what you needed. We also appreciate your honesty about the surveys and will keep it in mind as we work to improve the experience.

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