Bobby Howard
Bobby Howard at Honda of the Avenues

Bobby Howard | Page 28

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.9
801 Reviews
4.9

801 Reviews

Write a Review

801 Reviews of Bobby Howard

March 05, 2024

Dealership Rating
Employee Rating

The porters were friendly and responsive. Advisors communicated very well and the technician was efficient in servicing my vehicle. More

by NINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 05, 2024

Dealership Rating
Employee Rating

Quality experience. Repairs were completed promptly and covered under warranty. Service rep was professional and kept me informed of progress. Job well done! More

by r.champion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad your repairs were completed promptly and that our service rep provided professional, informative support. We appreciate your kind words!

February 28, 2024

Dealership Rating
Employee Rating

Service was done in a reasonable time. The rep was excellent, the waiting area was clean and amenities provided was appreciated. When I'm quoted a price for brake fluid flush of $151.95, I More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Deitrick

Oct 10, 2025

Honda of the Avenues responded

Thank you for sharing your feedback. We're glad you were pleased with our service representative and waiting area, but we’re sorry to hear about your concern regarding pricing. We understand how important transparency is and will share your feedback with our team to ensure clearer communication moving forward. We appreciate your loyalty over the years and hope to have the opportunity to regain your confidence.

February 25, 2024

Dealership Rating
Employee Rating

Very responsive to showing me what I was looking for and showing the different options. More

by LAMBJB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Yabroudi

Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 24, 2024

Dealership Rating
Employee Rating

Team was polite and welcoming. He kept in touch. He said it would take 90 minutes and it took less. Great experience. More

by michaelaalbon561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team provided a polite, welcoming experience and that your service was completed even faster than expected.

February 24, 2024

Dealership Rating
Employee Rating

I went in for a check engine light and also told them that I was hearing noises from under the car. They charged $800+ for diagnostic and to fix the check engine light and said they drive my car and coul More

by THEHARDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2024

Honda of the Avenues responded

Please give me a call to discuss. I’d like to pull your file and review but based on your user name I can’t locate it. Please ask for Crista or Jason Crista Poynor Service Director Jason Uhrmacher Service Manager

February 23, 2024

Dealership Rating
Employee Rating

Great service with Kent, Victor, Bobby, and Jeff over the last few years on 2 different vehicles. More

by Sobocop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your loyalty and kind words! We’re glad Kent, Victor, Bobby, and Jeff have provided great service for you over the years on both of your vehicles.

February 20, 2024

Dealership Rating
Employee Rating

Very easy to work with and were quick to get the job done. They communicated with me from the beginning until the completion of the maintenance on my car. More

by jez11excel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team made the process easy, completed the work quickly, and kept you informed from start to finish.

February 20, 2024

Dealership Rating
Employee Rating

It's relieving to have a service department that I can rely on to help me keep my car in great health. Eric and Bobby have been great service reps and everyone I've worked with there has been outstanding More

by WYVERNWULF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau , Richie, Valet. 5 stars

Oct 04, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear that Eric, Bobby, and our team have provided reliable, helpful, and outstanding service to keep your car in great health.

February 20, 2024

Dealership Rating
Employee Rating

When I showed up first thing in the morning, no one was around……I believe they were in back not quite ready to start their day. I asked if someone could put a plastic piece that fell off under the seat. (I More

by FLAMINGOSUE1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau , Shamira Griffin

Oct 04, 2025

Honda of the Avenues responded

We’re sorry for the inconvenience you experienced during your visit. We appreciate your feedback and will work on improving morning readiness and communication to ensure small requests like yours are handled properly in the future.

...
28
...

Dealership Inventory (324 Vehicles)

used 2017 Honda CR-V car, priced at $17,362
2017 Honda CR-V
used
Basque Red Pearl exterior
CVT
All-wheel Drive
used 2023 Honda CR-V car, priced at $27,860
2023 Honda CR-V
used
Blue Metallic exterior
CVT
Front-wheel Drive
new 2026 Honda Pilot car, priced at $44,526
2026 Honda Pilot
new
Radiant Red Metallic II exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord car, priced at $29,671
2026 Honda Accord
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Odyssey car, priced at $41,967
2026 Honda Odyssey
new
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
new 2027 Honda HR-V car, priced at $29,655
2027 Honda HR-V
new
Milano Red exterior
Automatic
Front-wheel Drive