Bobby Howard | Page 28
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
801 Reviews
Write a Review801 Reviews of Bobby Howard
March 05, 2024
Quality experience. Repairs were completed promptly and covered under warranty. Service rep was professional and kept me informed of progress. Job well done! Repairs were completed promptly and covered under warranty. Service rep was professional and kept me informed of progress. Job well done! More
February 28, 2024
Service was done in a reasonable time. The rep was excellent, the waiting area was clean and amenities provided was appreciated. When I'm quoted a price for brake fluid flush of $151.95, I The rep was excellent, the waiting area was clean and amenities provided was appreciated. When I'm quoted a price for brake fluid flush of $151.95, I would have wanted all costs quoted initially. In the end I was billed $165.37 with a $15.00 off service coupon. That is deceptive. Overall I'm not happy with Honda service prices in general. I've owned a Honda since 2005. I probably will definitely consider others manufactures in the future. More
Other Employees Tagged: Dan Deitrick
February 24, 2024
I went in for a check engine light and also told them that I was hearing noises from under the car. They charged $800+ for diagnostic and to fix the check engine light and said they drive my car and coul that I was hearing noises from under the car. They charged $800+ for diagnostic and to fix the check engine light and said they drive my car and couldn’t find any problems. I took it to Firestone who diagnosed my rear shocks were bad as well as the tie rods that fixed my car. For the first time after 4 cars purchased at this dealership and multiple service appointments I am very disappointed in the Honda At the Avenues service department and feel that it was not money well spent. More
February 20, 2024
It's relieving to have a service department that I can rely on to help me keep my car in great health. Eric and Bobby have been great service reps and everyone I've worked with there has been outstanding rely on to help me keep my car in great health. Eric and Bobby have been great service reps and everyone I've worked with there has been outstanding. They are helpful, reassuring and do fine work. More
Other Employees Tagged: Eric Laurendeau , Richie, Valet. 5 stars
February 20, 2024
When I showed up first thing in the morning, no one was around……I believe they were in back not quite ready to start their day. I asked if someone could put a plastic piece that fell off under the seat. (I around……I believe they were in back not quite ready to start their day. I asked if someone could put a plastic piece that fell off under the seat. (I couldn’t figure it out??). When I got my car back, it was sitting in the cup holder. More
Other Employees Tagged: Eric Laurendeau , Shamira Griffin

