Bobby Howard | Page 27
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
786 Reviews
Write a Review786 Reviews of Bobby Howard
February 24, 2024
I went in for a check engine light and also told them that I was hearing noises from under the car. They charged $800+ for diagnostic and to fix the check engine light and said they drive my car and coul that I was hearing noises from under the car. They charged $800+ for diagnostic and to fix the check engine light and said they drive my car and couldn’t find any problems. I took it to Firestone who diagnosed my rear shocks were bad as well as the tie rods that fixed my car. For the first time after 4 cars purchased at this dealership and multiple service appointments I am very disappointed in the Honda At the Avenues service department and feel that it was not money well spent. More
February 20, 2024
It's relieving to have a service department that I can rely on to help me keep my car in great health. Eric and Bobby have been great service reps and everyone I've worked with there has been outstanding rely on to help me keep my car in great health. Eric and Bobby have been great service reps and everyone I've worked with there has been outstanding. They are helpful, reassuring and do fine work. More
Other Employees Tagged: Eric Laurendeau , Richie, Valet. 5 stars
February 20, 2024
When I showed up first thing in the morning, no one was around……I believe they were in back not quite ready to start their day. I asked if someone could put a plastic piece that fell off under the seat. (I around……I believe they were in back not quite ready to start their day. I asked if someone could put a plastic piece that fell off under the seat. (I couldn’t figure it out??). When I got my car back, it was sitting in the cup holder. More
Other Employees Tagged: Eric Laurendeau , Shamira Griffin
February 17, 2024
Thank you for the excellent customer service. Really appreciate your service. I recommend others to go to this location for the car service. Really appreciate your service. I recommend others to go to this location for the car service. More
Other Employees Tagged: James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink , Robert Church, Joshua Duty, Shamira Griffin
February 16, 2024
I have been going to this dealer since 2018. Honda service and express staff are professional and never disappoint. in fact, Luci has exceptional customer service skills and although this was m Honda service and express staff are professional and never disappoint. in fact, Luci has exceptional customer service skills and although this was my first time interacting with her she certainly gets my five stars. Kayla was also friendly and attentive. More
Other Employees Tagged: Luci Kott, Kayla

