Bobby Howard
Bobby Howard at Honda of the Avenues

Bobby Howard | Page 27

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
786 Reviews
4.9

786 Reviews

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786 Reviews of Bobby Howard

February 24, 2024

Dealership Rating
Employee Rating

I went in for a check engine light and also told them that I was hearing noises from under the car. They charged $800+ for diagnostic and to fix the check engine light and said they drive my car and coul More

by THEHARDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2024

Honda of the Avenues responded

Please give me a call to discuss. I’d like to pull your file and review but based on your user name I can’t locate it. Please ask for Crista or Jason Crista Poynor Service Director Jason Uhrmacher Service Manager

February 23, 2024

Dealership Rating
Employee Rating

Great service with Kent, Victor, Bobby, and Jeff over the last few years on 2 different vehicles. More

by Sobocop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your loyalty and kind words! We’re glad Kent, Victor, Bobby, and Jeff have provided great service for you over the years on both of your vehicles.

February 20, 2024

Dealership Rating
Employee Rating

Very easy to work with and were quick to get the job done. They communicated with me from the beginning until the completion of the maintenance on my car. More

by jez11excel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team made the process easy, completed the work quickly, and kept you informed from start to finish.

February 20, 2024

Dealership Rating
Employee Rating

It's relieving to have a service department that I can rely on to help me keep my car in great health. Eric and Bobby have been great service reps and everyone I've worked with there has been outstanding More

by WYVERNWULF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau , Richie, Valet. 5 stars

Oct 04, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear that Eric, Bobby, and our team have provided reliable, helpful, and outstanding service to keep your car in great health.

February 20, 2024

Dealership Rating
Employee Rating

When I showed up first thing in the morning, no one was around……I believe they were in back not quite ready to start their day. I asked if someone could put a plastic piece that fell off under the seat. (I More

by FLAMINGOSUE1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau , Shamira Griffin

Oct 04, 2025

Honda of the Avenues responded

We’re sorry for the inconvenience you experienced during your visit. We appreciate your feedback and will work on improving morning readiness and communication to ensure small requests like yours are handled properly in the future.

February 17, 2024

Dealership Rating
Employee Rating

Thank you for the excellent customer service. Really appreciate your service. I recommend others to go to this location for the car service. More

by BJ.TURLAPATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink , Robert Church, Joshua Duty, Shamira Griffin

Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 17, 2024

Dealership Rating
Employee Rating

Bobby’s the man! The rest of these words are filler words for the 15 word minimum. More

by cc-100
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you! We’re glad Bobby made such a great impression!

February 16, 2024

Dealership Rating
Employee Rating

I have been going to this dealer since 2018. Honda service and express staff are professional and never disappoint. in fact, Luci has exceptional customer service skills and although this was m More

by khadijatmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luci Kott, Kayla

Oct 04, 2025

Honda of the Avenues responded

Thank you for being a loyal customer since 2018! We’re so glad to hear our service and express staff continue to deliver a great experience. It’s wonderful that Luci made such a strong first impression with her exceptional customer service, and we’ll be sure to share your kind words with Kayla as well. We truly appreciate your five stars!

February 15, 2024

Dealership Rating
Employee Rating

Bobby Howard is the most professional service advisor in this location. Great guy to work with. More

by AAALVIN.V2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad to hear Bobby provided you with such professional and friendly service. We’ll be sure to pass along your kind words to him.

February 11, 2024

Dealership Rating
Employee Rating

excellent service; Bobby was very thorough in his explanation of the work to be completed as well as the cost More

by pattylee416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Bobby provided thorough explanations and made sure you understood the work and costs involved.

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