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Bobby Miller

Overview Reviews (432) Inventory (403)

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Bobby Miller

Bobby Miller | Page 32

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9

432 Reviews

Overview Reviews (432) Inventory (403)

4.9

432 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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432 Reviews of Bobby Miller

September 26, 2023

Dealership Rating

Employee Rating

Bobby has always given exceptional serve. The time it took to have my car completed was very good. The time it took to have my car completed was very good. More

by MCLARK40

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 27, 2023 -

Big Star Cadillac responded

We are humbled by your kind words.

September 24, 2023

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Employee Rating

great service! would recommend to others and family. was very impressed with the attention to detail. would recommend to others and family. was very impressed with the attention to detail. More

by johnmedina58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 24, 2023 -

Big Star Cadillac responded

We are humbled by your kind words.

September 22, 2023

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Employee Rating

The only thing is it took a long time for them to look at the car. the car. More

by dewittjs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Teran

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Sep 22, 2023 -

Big Star Cadillac responded

Thank you for your review. We apologize for any gaps in communication. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement. Jason Wilson, Service Director

September 22, 2023

Dealership Rating

Employee Rating

This dealership did a great job keeping Bobby Miller. He’s the best person in the service department. He’s very courteous, respectful and very professional. He is the only person I want to deal with in t He’s the best person in the service department. He’s very courteous, respectful and very professional. He is the only person I want to deal with in the service department. More

by LENDA.FOWLER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 22, 2023

Dealership Rating

Employee Rating

Bobby is very professional and knowledgeable about my car's service and repair needs. I appreciate how thorough and detailed the work is handled, and I really appreciate the shuttle service when I need t car's service and repair needs. I appreciate how thorough and detailed the work is handled, and I really appreciate the shuttle service when I need to leave my car. Great customer service! More

by susan.eason

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 19, 2023

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Employee Rating

After 8 days of no return call for repair message was not emailed to him. I had to call his mobile phone emailed to him. I had to call his mobile phone More

by JANICEDOWNTIME

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2023 -

Big Star Cadillac responded

September 17, 2023

Dealership Rating

Employee Rating

Great service always! Bobby is great to work with and makes everything smooth and painless! Bobby is great to work with and makes everything smooth and painless! More

by KMROBINSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

September 17, 2023

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Employee Rating

Fantastic visit. All as promised, job done right! I will be back for sure next service! All as promised, job done right! I will be back for sure next service! More

by PREMONT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ainsley Roark, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson

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Sep 18, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 17, 2023

Dealership Rating

Employee Rating

Bobby has been my SA since I purchased my vehicle. He has always been consistent and accommodating! He has always been consistent and accommodating! More

by LISANIGRO

Verified Customer

Recommend Dealer

Yes

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Sep 18, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 17, 2023

Dealership Rating

Employee Rating

I have been dealing with this Cadillac dealership since October 31, 2009 and have had excellent customer service. October 31, 2009 and have had excellent customer service. More

by JIRVIN8556

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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