Bobby Miller
Bobby Miller at Big Star Cadillac

Bobby Miller | Page 33

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
432 Reviews
4.9

432 Reviews

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432 Reviews of Bobby Miller

September 16, 2023

Dealership Rating
Employee Rating

Went in for an oil change and inspection and traded for a new car.. Yeah More

by VWLACKEY
Recommend Dealer
Yes
Sep 18, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 16, 2023

Dealership Rating
Employee Rating

Lisa Velasco is the reason I purchased from Big Star. ..her professionalism..kindness..knowledge of the cadillac...I came for car service..But she was right there to guide me if need be..My husband was ve More

by PROPHDEROLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Ruben Cauton , zzKarah zzGonzales, zzJason zzWilson, Lisa Velasco

Sep 18, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 16, 2023

Dealership Rating
Employee Rating

I've been asking everybody about my points how many points do I have to purchase something from Cadillac I'm asking everybody and no one seems to give me an answer do I have points or not More

by TALBERTMARCUS1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience. We will send you a direct message about points.

Sep 18, 2023

TALBERTMARCUS1975 responded

talbertmarcus1975@gmail.com Is my Email

September 16, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff, always willing to help. Clean dealership and always stocked with bottled water More

by MACAMPOS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 15, 2023

Dealership Rating
Employee Rating

Mr. Bobby is the best serviceman I’ve every encountered & I pray he never retires! He always keeps me informed on the status of my vehicle & I truly appreciate him for that. I also appreciate the rental car More

by LoisP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeAnna Kerr, Jose Teran , zzKarah zzGonzales

Sep 15, 2023

Big Star Cadillac responded

Thank you, Lois. Happy to hear that Bobby provided you with such a positive experience. Please send me a note on what we can do on your next visit to earn 5-Stars as we are focused on continous improvement. Jason Wilson, jwilson1@bigstarcadllac.com, Service Director.

September 14, 2023

Dealership Rating
Employee Rating

He is professional, polite and helpful. He understands my needs. Waiting room was clean and not enough of goodies More

by PATHOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 11, 2023

Dealership Rating
Employee Rating

Bobby is the best! He can always be counted on to communicate and be sure the job is done thoroughly and as scheduled. My wife and I have been dealing with Bobby for 15 More

by JLHOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

Sep 12, 2023

JLHOLLEY responded

Thank you!

September 10, 2023

Dealership Rating
Employee Rating

Kept my car 2 weeks and 1 day and then called and said they didn't have part to fix it. Said I could come pick it up. When I called to check on it, I could never get past person answering phone. It suck More

by GMATT139
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2023

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Jason Wilson, Service Director, jwilson1@bigstarcadillac.com

September 09, 2023

Dealership Rating
Employee Rating

The dealership is awesome. I have bought my last to cadillacs from this Big Star. More

by CECBLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson

Sep 11, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 09, 2023

Dealership Rating
Employee Rating

Bobby is amazing and always communicates well and treats my car with care every time I visit! More

by CLEWIS2344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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