Brad Ashby
Brad Ashby at Mercedes-Benz of Des Moines

Brad Ashby | Page 8

Service Advisor

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
111 Reviews
4.9

111 Reviews

Write a Review

111 Reviews of Brad Ashby

October 16, 2023

Dealership Rating
Employee Rating

Brad is a wealth of knowledge and tells you the facts. He also communicates continuously without fail. More

by bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

October 15, 2023

Dealership Rating
Employee Rating

Great communication. Very focused on the details. Friendly courteous staff. Vehicle was like new when I picked it up! More

by rwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2023

Dealership Rating
Employee Rating

Brad provided excellent customer service. Service was completed timely. I will use Mercedes as f Des Moines again More

by rheaannfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 06, 2023

Dealership Rating
Employee Rating

Great staff. Great service. I know that when I pick up my vehicle Nathan has reviewed all items that need to be done for the scheduled routine service. Each staff More

by J.m.ross15
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

October 03, 2023

Dealership Rating
Employee Rating

The dealershipis very clean has great coffee and a beautiful car I would really like to trade my car for!!! More

by ckwinn1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Emir Abidovic

October 01, 2023

Dealership Rating
Employee Rating

The service department is 90% of the reason we trade there. Excellent every time! We have purchased 3 new cars there!! More

by Debra O
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 26, 2023

Dealership Rating
Employee Rating

We had an issue while on a short vacation, we live in Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Mercedes-Benz of Des Moines responded

Thank you for allowing our team to assist you on vacation, Richard. We hope that you are able to enjoy the rest of your time out here. Safe travels!

September 21, 2023

Dealership Rating
Employee Rating

Brad the service tech is the ! Enjoy doing business with him, he's is always concerned and always,always takes care of us! Thank you Brad! More

by olamont57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2023

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines! Come visit our team again soon!

September 17, 2023

Dealership Rating
Employee Rating

Service worked me in special because of wedding. Outstanding job. Took lots of pressure off for the wedding week. More

by Docguy52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines! It was an absolute please assisting you. Congrats on the big day!

Sep 18, 2023

Docguy52 responded

was273@yahoo.com

September 17, 2023

Dealership Rating
Employee Rating

The service department was excellent as always. Our service manager Brad has always gone above and beyond what was expected when we drop off our vehicle. Whether it’s ordering parts, scheduling ser More

by Kimipie78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Sep 18, 2023

Mercedes-Benz of Des Moines responded

Thank you for making Mercedes-Benz Sprinter of Des Moines your go-to service department. We will be sure to pass along your kudos to Brady. Stop by and see us again soon!

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