Brad Cannon | Page 5

DEALERSHIP RATINGEMPLOYEE RATING"The salesman was DEALERSHIP RATINGEMPLOYEE RATING "The salesman was very courteous and professional. Gave in..." - bropaul462 The salesman was very courteous DEALERSHIP RATINGEMPLOYEE RATING "The salesman was very courteous and professional. Gave in..." - bropaul462 The salesman was very courteous and professional. Gave in great detail all of the specifications of the vehicle my wife and I was interested in. He was professional from start to finish and very personable. We very satisfied with the way Ryan handled our purchase. I would recommend Ryan to anyone that wants a Hyundai from the dealership. More

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Ryan was amazing, got us into our dream car without even a hiccup. He even found the exact model we wanted and had it delivered within a day! Awesome service, from Ryan and his team at Temecula Hyundai. Wil a hiccup. He even found the exact model we wanted and had it delivered within a day! Awesome service, from Ryan and his team at Temecula Hyundai. Will be using him on all future car purchases! Thanks guys! More

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It is a pleasure to have confidence in the people you have to deal with at a dealership. From the top General Manager (Brad) to the service writer (Carlos) and the technician. The sales person Chris was have to deal with at a dealership. From the top General Manager (Brad) to the service writer (Carlos) and the technician. The sales person Chris was the best. He knows his products, and pleasant to deal with. He even delivered my car to my residence. Finance Chris made the final part to transaction smooth and quick. This was the second vehicle my family has purchased here. Great job everyone!! Thanks a lot love my car... More

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I was afraid to go out in public because of Covid-19 but Temecula Hyundai made me and my husband feel extremely safe! I went in for an oil change and was hesitant to wait in the lobby but I saw a young man Temecula Hyundai made me and my husband feel extremely safe! I went in for an oil change and was hesitant to wait in the lobby but I saw a young man cleaning and disinfecting the interior of Temecula Hyundai. Thank you Temecula Hyundai for keeping your customers safe from the virus. More

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Professional and friendly experience and atmosphere! Great experience purchasing my first new car in over 10 years! Great staff and would highly recommend to anyone interested in Hyundai to give Temecul Great experience purchasing my first new car in over 10 years! Great staff and would highly recommend to anyone interested in Hyundai to give Temecula Hyundai your business! More

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My wife wanted a Kona EV We went to our local Hyundai My wife wanted a Kona EV We went to our local Hyundai dealer and met James. He was very knowledgeable and treated us like family. We now will refer My wife wanted a Kona EV We went to our local Hyundai dealer and met James. He was very knowledgeable and treated us like family. We now will refer all our family and friends here. You will love the treatment here as it is priceless. More

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Everything was great until we got to the Finance Dept I met with Jose on President's Day to purchase my 2018 Hyundai Elentra. He was awesome and courteous with answering any questions I had about the use I met with Jose on President's Day to purchase my 2018 Hyundai Elentra. He was awesome and courteous with answering any questions I had about the used vehicle. Brad also introduced himself and a few others, everyone was great...until we got to financing. Once the sale was "finalized" I was told to wait for the Finance dept in their waiting room. 1 hour passes - nothing. Jose apologizes for the wait, and explains that there are only 2 Finance managers working today (usually it's 3 ppl). 2 hours pass and I notice the Manager we are waiting for has been speaking to the same gentleman for the last 2 hours. Maybe he has a bunch of questions? Again, Jose apologizes for the inconvenience. About another 30 min pass when we're finally called back to the Banking office, the female Finance officer proceeds to tell me that I'm missing information and I need my brother to come down to the dealership to co-sign and fill out paperwork. Confused, I ask if they can just pull his info from all the other documents we've submitted from our pre-approval. She reacts with a smug tone, as if I was supposed to have all this information prepared already. She leaves, grabs ANOTHER customer and leads them back to her office. I'm left arguing with the Banking Manager about how ridiculous this is that no one told us anything for almost 3 hours, and now I'm on the fence of even buying this vehicle (which, you would think, the staff would be fully accommodating to making sales). The banking manager agrees to accept a photo ID text from my brother (who was at work) as long as he fills out ANOTHER loan app on the Hyundai website - again, this didn't make sense to apply for a loan since they should already have our info from being pre-approved from our Credit Union, but he filled it out so his info could be "properly" logged into Hyundai's system. He proceeds to give our paperwork to the lady, who shoots him a nasty look while in front of the other customers she took in instead of me. I wait another 10+ min before asking the Banking manager what's the wait for now??? Sal, another Finance manager sees the dilemma, grabs the paper work from the other lady - introduces himself, apologies, and got me signed and out the door in a matter of minutes. I did research and found out the lady's name is Marie. Marie did not introduce herself, did not apologize for the wait, and acted as if I was inconveniencing her day by trying to BUY A CAR FROM HYUNDAI. If it had not been for Jose and Sal's comfort, I would have walked out the door. A 3-star is my rating based off this experience, as a first time buyer - Marie and the banking manager should have been more patient and informative instead of very "matter of fact" with shrugs and eye rolls. It was very unprofessional and the only thing that kept me there to get the car was because I needed one THAT DAY, and Jose and Sal calmed me down. Because of Coach Todd Hollin's reference, Sal, Jose, and Brad - I would recommend this dealership to my friends and family, with the warning to avoid Marie and the banking manager who was working that President's Day. Here's to hoping there are no future issues when I come in for warrantied repairs + visits. Thanks in advance for your time and attention to this, -Marc More

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So first of Mike Crane deserves 5 stars. Originally I was going to give Temecula Hyundai a lower rating, because of some gas issues and some other circumstances about dealer adds, but the management team was going to give Temecula Hyundai a lower rating, because of some gas issues and some other circumstances about dealer adds, but the management team responded right away, even sending some gas money for the van. Thank you Brad , the general manager (in that case you can't complain about driving from San Diego to Temecula) I guess you can't ask for more of a dealership. So other things about the dealership: I came there with 2 kids, a baby and 2 year old. The place was very family friendly. They had a toy room, a place where they can watch some DVDs and even pop corn to keep them entertained. The place was kept very clean. For the adult customers, they had a fridge filled with water, an espresso, late, chocolate machine. The have comfortable chairs, I think three big screens TVs in case you are waiting for your car getting service. Getting to Temecula Hyundai from San Diego was pretty straight forward, they are right off the free way. We came to Hyundai of Temecula with Mike knowing that we have to get back to San Diego as soon as possible, we had another kid to pick up from elementary school. I think the whole process took less than 2 hours. So I guess if you have 2 hours in your day and want a good deal on car come by and visit Mike and Brad at Temecula Hyundai. More

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Fun time at with Becky Button and Brad Cannon, Great people Through the whole process of buying a New 2020 Santa Fe Limited to the follow up it's been a very smooth and fun Outing. Through the whole process of buying a New 2020 Santa Fe Limited to the follow up it's been a very smooth and fun Outing. More

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Best car buying option I live in Dallas TX & a friend recommended that I contact Temecula Hyundai, I spoke to Brad on the phone & explained the model & color & options that I live in Dallas TX & a friend recommended that I contact Temecula Hyundai, I spoke to Brad on the phone & explained the model & color & options that i was looking for & within 15 minutes he emailed the picture & all the information. Ali Fathi was assigned to me as a personal contact & he was extremely accomodating & he managed everything, Chris Ramirez the finance manager was great & i could name few more people. Within 3 days the car was on transport to Dallas after signing the related document. I have purchased & dealt with various dealership, this was by far the most pleasant & hassle free purchase ever & was done long distance. if you are in market for a lease or purchase of Hyundai, take 10 minutes & contact Temecula & you will be pleasantly surprise by their courtesy & professionalism. More

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