Carlos Velasco
Carlos Velasco at Temecula Hyundai

Carlos Velasco

Service Manager

Temecula Hyundai

27430 Ynez Road
Temecula, CA 92591

4.6
99 Reviews
4.6

99 Reviews

Write a Review

99 Reviews of Carlos Velasco

September 17, 2026

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Employee Rating

Steve Enriquez, has always been so helpful when my car has needed service. He always goes above and beyond. He is great at his job and always is so helpful. Recently my car was in his care and he had H More

by LCR40924
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2026

Temecula Hyundai responded

Knowing that Steve’s clear explanations and attentive care have made each visit easier means a lot to our service department. Our team is pleased we could coordinate your engine replacement at no cost and arrange a loaner vehicle for your Hyundai Tucson. Your recommendation of our store for both sales and service is truly appreciated.

September 17, 2026

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I experienced great customer service today at the dealership in Temecula California. Very encouraging. Thank you More

by AVISLEGAL
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Recommend Dealer
Yes
Sep 17, 2026

Temecula Hyundai responded

Hearing that our customer service was encouraging means a lot to our service team. Thank you for choosing our service department for your Hyundai Elantra.

September 16, 2026

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My service went great and on time and very precise. thank you for making it so nice and easy More

by juls4hair
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Recommend Dealer
Yes
Sep 16, 2026

Temecula Hyundai responded

Thanks so much for your kind words and five-star rating. Knowing the service on your Tucson was timely and precise is rewarding.

September 16, 2026

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Very professional, complete on there communication and accommodations.. I would definitely recommend Hyundai of Temecula More

by brownsons2
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Recommend Dealer
Yes
Sep 16, 2026

Temecula Hyundai responded

We’re pleased our service team provided professional care, clear communication, and thoughtful accommodations for your Hyundai IONIQ 5. Knowing you’d recommend us means a lot to our team.

September 13, 2026

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Always amazing and fast service and espectacular people. I would not choose any other service center More

by constanzanider0523
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Recommend Dealer
Yes
Sep 13, 2026

Temecula Hyundai responded

Your praise of our fast service and welcoming team truly means a lot to us. We’re honored to be your go-to service center for your Hyundai Santa Fe.

September 08, 2026

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Ben has been a great help so has all the staff at Hyundai Temecula. There was a question about a part but it was too expensive. More

by eve.heyman93
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2026

Temecula Hyundai responded

Knowing Ben and our service department could assist you through your Elantra’s service means a lot to us. We understand part prices can be high, and we appreciate you trusting our team to explore options.

September 06, 2026

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Always great service! Awesome facility and staff. Very efficient service department. Work was completed in a very professional manner and time was ideal. More

by mmashek
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Recommend Dealer
Yes

Other Employees Tagged: Ben Woods, Adonis G

Sep 06, 2026

Temecula Hyundai responded

Our service department enjoyed providing efficient, professional care for your Hyundai Palisade. Knowing that our facility and staff made a great impression on you means a lot to our team.

September 04, 2026

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Excellent and professional service from beginning to end. The entire process was made simple and efficient. More

by KIM_T92129
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Recommend Dealer
Yes
Sep 04, 2026

Temecula Hyundai responded

We’re glad the service on your Hyundai Venue was smooth and expertly handled from start to finish. Knowing our efforts made the process simple and efficient means a lot to our service department.

September 03, 2026

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The dealership and sales people were all amazing. I had an excellent experience and got a great deal! More

by blakelee
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Recommend Dealer
Yes

Other Employees Tagged: Richard Dickens

Sep 03, 2026

Temecula Hyundai responded

Thank you so much for the wonderful review! We’re thrilled to hear that you had an excellent experience with our dealership and sales team. We truly appreciate your business and are glad we could help you find a great deal. Enjoy your new vehicle, and we look forward to seeing you again in the future!

September 03, 2026

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Employee Rating

The dealer in general is good, however, they could do better with follow ups specially on recalls. More

by Gotorres1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Woods, Adonis G

Sep 03, 2026

Temecula Hyundai responded

Thank you for your feedback. We’re pleased to hear that you’ve had a generally positive experience with our dealership. We apologize for the lack of follow-up, especially regarding recalls. We understand how important timely recall communication is and are working to improve our process. We appreciate you bringing this to our attention and look forward to providing you with better service in the future.

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