Carlos Velasco
Carlos Velasco at Temecula Hyundai

Carlos Velasco

Service Manager

Temecula Hyundai

27430 Ynez Road
Temecula, CA 92591

4.5
71 Reviews
4.5

71 Reviews

Write a Review

71 Reviews of Carlos Velasco

July 18, 2026

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Employee Rating

I have never serviced my car anywhere from the time i bought it in 2022 … The service Dept is incredible at Hyundai Temecula , led by a good service Director “ Carlos “ everyone is upbeat and the job is More

by emmanuel.15
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you for your incredible review and for choosing Hyundai of Temecula for all of your service needs since purchasing your vehicle in 2022! We're honored to have earned your trust over the years. Carlos and our entire Service team will be thrilled to hear your kind words. Providing exceptional service, attention to detail, and returning your vehicle clean and ready to go are all part of the experience we strive to deliver. Your loyalty and recommendation mean the world to us. We truly appreciate your support and look forward to taking care of you and your vehicle for many years to come!

July 17, 2026

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The worst service I’ve ever had. I will never be back. And I will never buy another Hyundai. I received my car back with bird poop on my INTERIOR dash, a dead June bug also on my das More

by alana.thompsonnn
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Recommend Dealer
No
Jul 18, 2026

Temecula Hyundai responded

I'm sorry to hear about your experience, Alana. It’s important to us that every customer feels valued and respected. Your feedback is noted, and we will address this with our team to ensure better service in the future. If you need further assistance, please feel free to reach out via text or call.

July 16, 2026

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Great work on our scheduled service. Took less time then quoted and work was done right! More

by laborguyla15
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Recommend Dealer
Yes
Jul 17, 2026

Temecula Hyundai responded

Thank you for the amazing review. We appreciate you

July 16, 2026

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It’s always a great experience at this dealership . The service department is very knowledgeable and always provides great service More

by cjsorapuru2
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Recommend Dealer
Yes

Other Employees Tagged: Steve Enriquez, Ben Woods

July 13, 2026

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This my second time purchasing a vehicle from here. It is close by for maintenance repairs. More

by JULIA-CARTER
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Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you for your continued trust in Hyundai of Temecula! We're honored that you chose to purchase your second vehicle from us. It's wonderful to know our convenient location makes it easy for you to return for your maintenance and service needs. We truly appreciate your loyalty and look forward to providing you with the same great experience for many years to come. Congratulations on your new vehicle, and thank you for being a valued member of our Hyundai family!

July 13, 2026

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I was very happy with the length of my visit. I was finished in under an hour and was treated very well. My car has been great and I am very happy with the car as well. Thanks! More

by whiteheadvi
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Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that your visit was completed in under an hour and that our team took great care of you throughout the process. It's also fantastic to know you're enjoying your vehicle and that it has been serving you well. We truly appreciate your kind words and your trust in Hyundai of Temecula. We look forward to providing you with the same outstanding service at your next visit!

July 11, 2026

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Quick and professional service for my vehicles first time. Carlos the service manager runs a right division. More

by TODDZILLA70
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Recommend Dealer
Yes

Other Employees Tagged: Ian

Jul 23, 2026

Temecula Hyundai responded

Thank you for taking the time to share your experience! We're delighted to hear your first service visit was quick, professional, and hassle-free. Carlos and the entire service team work hard to provide exceptional care, and we're proud to know his leadership made such a positive impression. We truly appreciate your kind words and your trust in Hyundai of Temecula. We look forward to providing the same outstanding service every time you visit!

July 11, 2026

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Your team in the service center is outstanding. Every time I go there I get treated extremely well. Thank you. More

by jodilwhitlock41
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Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you so much for your kind words! We're honored to hear that our service team continues to provide you with an outstanding experience every time you visit. Delivering friendly, professional care and making our guests feel valued is what we strive for each day. We truly appreciate your continued trust in Hyundai of Temecula and look forward to serving you again on your next visit. Thank you for being a valued customer!

July 11, 2026

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Friendly kind staff pay attention to what you say and follow through on all my requests! More

by PIAZZAJUDY
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Recommend Dealer
Yes

Other Employees Tagged: Steve Enriquez

Jul 23, 2026

Temecula Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience at Hyundai of Temecula. It's great to know our team was friendly, kind, and attentive to your needs. We take pride in listening to our customers and following through on every request, so we're thrilled to hear that our team delivered the level of service you deserve. Thank you for choosing Hyundai of Temecula. We truly appreciate your business and look forward to serving you again for all of your future automotive needs!

July 10, 2026

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Great dealership, people very helpful, very attentive, do what they say, been servicing my car since I bought new More

by FB95023
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Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you for your wonderful review! We're honored to have earned your trust since the day you purchased your vehicle. It's great to hear that our team has consistently been helpful, attentive, and delivered on our promises throughout your ownership experience. Your continued loyalty means so much to all of us at Hyundai of Temecula. We truly appreciate you choosing us for your service needs and look forward to providing you with exceptional care for many years to come!

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