Steve Enriquez

Took 4 weeks for my Palisades engine to be replaced. They gave me a corolla and never upgraded the rental. While at the shop my car was hit by an employee and they had to take my car to a body shop. Aft They gave me a corolla and never upgraded the rental. While at the shop my car was hit by an employee and they had to take my car to a body shop. After all that they didn't even replace the gas they used to drive my car around. More

by jgwalters100 Verified Customer Verified Customer

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Service is excellent with knowledgeable service technicians, Appreciate the friendly individuals and timely service received technicians, Appreciate the friendly individuals and timely service received More

by LUBERTA Verified Customer Verified Customer

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The maintenance service representatives had a full desk, but there seemed to be confusion amongst them. Plus, they were not very welcoming or for that fact helpful. It seems they all need customer service t but there seemed to be confusion amongst them. Plus, they were not very welcoming or for that fact helpful. It seems they all need customer service training. More

by mail4lizledesma Verified Customer Verified Customer

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Steve works hard to always solve the problem! He also makes sure things are completed in the timeframe promised! He also makes sure things are completed in the timeframe promised! More

by nadinegunther Verified Customer Verified Customer

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The problem we took the car in for still exists and we have to schedule another appointment. have to schedule another appointment. More

by SCALLISON0 Verified Customer Verified Customer

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5 Stars! Exceptional Service at Temecula Hyundai! I've been a loyal Temecula Hyundai customer for over 10 years, and experiences like my recent 7,500-mile Exceptional Service at Temecula Hyundai! I've been a loyal Temecula Hyundai customer for over 10 years, and experiences like my recent 7,500-mile service are exactly why I keep coming back! My service advisor, Hayden, was exceptional from start to finish. The check-in process was quick, efficient, and thorough. He took the time to understand the purpose of my visit, explained everything clearly, and kept me updated throughout the service. What really impressed me was his attention to detail. Once my car was ready, Hayden personally came to find me in the waiting lobby. My car had already been washed and was waiting outside, ready to go. All I had to do was sign the paperwork and drive away. That's what I call excellent customer service! Hayden also went above and beyond by pointing out some tire wear I should consider addressing in the near future. Rather than simply recommending replacements, he took the time to show me a tire promotion the dealership was offering. To my surprise, the price for a complete set of new tires, installed, was significantly lower than several tire shops I'd already researched. I genuinely appreciated his honesty, helpfulness, and proactive approach. I've purchased several vehicles from Temecula Hyundai over the years and have consistently trusted their service department with all of them. General Manager Brad Canon has also been wonderful, and it's clear that great customer service starts with leadership and carries through the entire team. After more than a decade of doing business here, I can confidently say that Temecula Hyundai continues to earn my loyalty. It's not just about selling cars or performing maintenance. It's about building relationships, treating customers right, and making every visit a positive experience. Thank you, Hayden, Brad, and the entire Temecula Hyundai team! You continue to set the standard for what a dealership experience should be. I love Temecula Hyundai! More

by BJperkins Verified Customer Verified Customer

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Steve was very helpful and answered all my questions. The waiting room was very clean and comfortable. The waiting room was very clean and comfortable. More

by GLCJR7 Verified Customer Verified Customer

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Temecula Hyundai took care of me when I had a flat tire and needed a new one. They were quick and efficient. They even charged my car for free while it was there. They are exceptional! and needed a new one. They were quick and efficient. They even charged my car for free while it was there. They are exceptional! More

by VPERK51 Verified Customer Verified Customer

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Great attention to detail and courtesy. Arranged Lyft due to the time involved to diagnose problems. Will have to return to fix software issue related to towing and leaking shock absorb Arranged Lyft due to the time involved to diagnose problems. Will have to return to fix software issue related to towing and leaking shock absorber. More

by Tecalote Verified Customer Verified Customer

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Very polite and efficient. They completed my recall repair faster than expected and gave me a review of their inspection of my car. They completed my recall repair faster than expected and gave me a review of their inspection of my car. More

by KATHYC59 Verified Customer Verified Customer

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