Steve Enriquez
Steve Enriquez at Temecula Hyundai

Steve Enriquez

Service Advisor

Temecula Hyundai

27430 Ynez Road
Temecula, CA 92591

4.8
126 Reviews
4.8

126 Reviews

Write a Review

Dealership Experience

9 yrs, 1 mo

Industry Experience

25 yrs, 9 mos

126 Reviews of Steve Enriquez

November 06, 2026

Dealership Rating
Employee Rating

They took good care of me as soon as I arrived to the dealership! For my service of 2026 Santa Fe More

by gorbou
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Velasco, Ben Woods, Blake Thommason, Adonis G , Alex the sales manager an awesome gentleman!

Nov 06, 2026

Temecula Hyundai responded

We're glad you felt well looked after from the moment you arrived for service on your 2026 Hyundai Santa Fe. Thank you for the five stars!

November 03, 2026

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Employee Rating

They tested and replaced my 12 volt battery. It took a little less than 2 hours which was within what they estimated. It was all done under warranty. Could not ask for more. More

by LARRY.TRAYLOR
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2026

Temecula Hyundai responded

Thank you for the wonderful review! We’re glad our service team was able to diagnose and replace your 12-volt battery under warranty and complete the work within the estimated timeframe. Providing efficient, hassle-free service is what we strive for every day. We truly appreciate your business and thank you for choosing Temecula Hyundai!

November 02, 2026

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The dealership is always nice and clean and the staff is very friendly and welcoming. More

by tomschuman
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Recommend Dealer
Yes
Nov 02, 2026

Temecula Hyundai responded

We're glad you find our dealership well cared for and feel warmly received by our team when visiting for service on your Hyundai Palisade. Thank you for the five-star rating!

November 02, 2026

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Good work, promt and efficient . Service rep helped me with an uber so I didn’t have to wait 6 hours More

by MP91780
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ben Woods

Nov 02, 2026

Temecula Hyundai responded

Our service team was happy to help arrange an Uber while your Hyundai Tucson Hybrid was being serviced. We’re glad the work was completed promptly and the process felt efficient.

October 31, 2026

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Excellent customer service and great communications. Assisted with towing information and rental car. I highly recommend their department. More

by taunarodarte
Service Price Transparency
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Recommend Dealer
Yes
Oct 31, 2026

Temecula Hyundai responded

Our service team was happy to assist with towing information and a rental car during your Hyundai Kona service. Thank you for recommending our department and recognizing our attentive service and clear communication.

October 23, 2026

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Great service, was in and out i had tire rotation, oil change, and filters replaced. More

by ANTBBANKZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brad Cannon, Carlos Velasco

Oct 23, 2026

Temecula Hyundai responded

Your note about getting in and out quickly highlights how our service department aims to work efficiently. Our team is pleased we could handle the tire rotation, oil change, and filter replacements on your Hyundai Tucson Plug-In Hybrid so swiftly.

October 18, 2026

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Took 4 weeks for my Palisades engine to be replaced. They gave me a corolla and never upgraded the rental. While at the shop my car was hit by an employee and they had to take my car to a body shop. Aft More

by jgwalters100
Service Price Transparency
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Recommend Dealer
No
Oct 19, 2026

Temecula Hyundai responded

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you experienced during your vehicle's engine replacement. We understand how disappointing it must have been to wait four weeks, receive a rental vehicle that did not meet your needs, and then learn that your Palisade was damaged while in our care. The additional inconvenience of the body shop repairs and the fuel not being replenished only added to an already frustrating situation. This is certainly not the level of service we strive to provide at Temecula Hyundai. We take your concerns seriously and appreciate you bringing them to our attention. Your feedback will be reviewed with our management team to help us improve our processes and customer experience. We sincerely apologize again and appreciate the opportunity to address your concerns.

October 18, 2026

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Service is excellent with knowledgeable service technicians, Appreciate the friendly individuals and timely service received More

by LUBERTA
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2026

Temecula Hyundai responded

We’re glad your Hyundai Palisade received prompt care from our skilled service technicians. Knowing you found our team approachable and efficient is rewarding for us.

October 17, 2026

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The maintenance service representatives had a full desk, but there seemed to be confusion amongst them. Plus, they were not very welcoming or for that fact helpful. It seems they all need customer service t More

by mail4lizledesma
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 17, 2026

Temecula Hyundai responded

Thank you for sharing your feedback. We sincerely apologize that your experience with our maintenance service team was disappointing. While we understand that our service representatives can be busy, that should never come at the expense of making our customers feel welcome, supported, and informed. We take your comments seriously and will share them with our team to help improve communication, teamwork, and customer service. We appreciate you bringing this to our attention and hope to provide you with a much better experience on your next visit to Temecula Hyundai.

October 17, 2026

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Employee Rating

Steve works hard to always solve the problem! He also makes sure things are completed in the timeframe promised! More

by nadinegunther
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Velasco

Oct 17, 2026

Temecula Hyundai responded

Thank you for the great review\! We’re thrilled to hear that Steve consistently goes above and beyond to resolve issues and follows through on his commitments\. Providing reliable service and keeping our customers informed are important to us, and we’re glad Steve continues to deliver on those expectations\. We’ll be sure to share your kind words with him\. Thank you for trusting Temecula Hyundai with your service needs\!

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