Brad Dodge
Brad Dodge at Joe Rizza Acura

Brad Dodge | Page 7

Parts Manager

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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71 Reviews
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71 Reviews

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71 Reviews of Brad Dodge

March 13, 2019

Dealership Rating
Employee Rating

Parts/service Was quick and Freindly. Jack was the tech super Proffesional in every way. Was a safety issue they took it very seriously. I trust this dealer a lot More

by pedalnut2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick , Charlotte Guinta, Jack Bader

Mar 14, 2019

Joe Rizza Acura responded

Thank you so much for leaving us this excellent review! We are elated to hear you had a quick and friendly experience. We will share your kind words with Jack and look forward to working with you again if you ever have any automotive needs. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 04, 2019

Dealership Rating

Over Achievers!!!! The Experience was over the top with customer service and customer satisfaction!!!! The staff ran a multi-point inspection, updated recalled fuel inj More

by SKYY01.67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rawan Altaher - raltaher@rizzacars.com

November 05, 2018

Dealership Rating
Employee Rating

Very very good. I cannot think of anything I could say that this service department needs to improve. They seem to me to always do beyond what is expected, to do a gr More

by FRANKLYME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer, Matt Fondren, Tony Ramos , Charlotte Guinta, Denise Manikouras

Nov 06, 2018

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Rawan Altaher - raltaher@rizzacars.com

October 06, 2018

Dealership Rating
Employee Rating

Excellent Everyone I’ve dealt with @ this dealership over the last 13yrs.has been honest,trustworthy & friendly. I feel like when I bring my car in for service More

by MARKCHIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Bob Caputo, Ted Jurick, Chris Kailer, Matt Fondren , Charlotte Guinta, Omar Hammad, Denise Manikouras

Oct 11, 2018

Joe Rizza Acura responded

MARKCHIBE, thank you for your loyalty to our dealership and for taking the time to write this review. I'm glad to hear our team described as honest, trustworthy, and friendly. We aim to turn every person that visits us into a repeat customer. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 29, 2018

Dealership Rating
Employee Rating

Service The Joe Rizza team really goes out of their way to make sure you are completely satisfied. If there are still issues they will fix the problem. They w More

by mnicole79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer, Matt Fondren, Todd Parady, Tony Ramos , Chris Chojnowski, Charlotte Guinta, Omar Hammad, Denise Manikouras

Aug 30, 2018

Joe Rizza Acura responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Dealership Rating
Employee Rating

Great Service and Staff Quick service. Friendly staff. Good pricing. They provided me with the 'report card' of my vehicle and made suggestions as to what needed to be ta More

by NBTMBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren , Charlotte Guinta

Aug 29, 2018

Joe Rizza Acura responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Dealership Rating
Employee Rating

wheel axial repair It was diagnosed quickly and repaired timely. Service representatives were patient and professional. At present the work seems perfect on my 2003 CL. More

by CABSAUV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick , Charlotte Guinta, Dennis, professional mechanic

Aug 29, 2018

Joe Rizza Acura responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. All the best, Rawan Altaher - raltaher@rizzacars.com

April 23, 2016

Dealership Rating
Employee Rating

Great parts dept service Tony in the parts department was particularly helpful,patient, and professional. If all the Rizza employees are like Tony, then this is a superior de More

by Frank Kody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2016

Joe Rizza Acura responded

Hi Frank and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Tony is a great asset and we're thankful to have him on our team. We appreciate your business. Julie Leblanc, JLEBLANC@RIZZACARS.COM

October 28, 2015

Dealership Rating

Best I've Dealt With I have been driving passionately for half a century; beginning with many phases of domestic vehicles, English/German sport/luxury, and presently sport More

by jgk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren

Oct 30, 2015

Joe Rizza Acura responded

Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Thanks for taking the time to write the review. It really matters to our dealership! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

March 25, 2015

Dealership Rating

Simply the Best My 2005 TL runs like the day I bought it new from them. Service to Parts (Ted, Brad, Matt, Charlotte, Chris and others), it doesn't get any better!! More

by jgk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer, Matt Fondren , Charlotte Guinta, all the porters

Mar 26, 2015

Joe Rizza Acura responded

We appreciate your kind words. We feel our service department is what makes Joe Rizza Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kind regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

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