Brad Johnson
Brad Johnson at Capistrano Volkswagen

Brad Johnson | Page 10

Service Advisor

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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4.6
329 Reviews
4.6

329 Reviews

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329 Reviews of Brad Johnson

March 26, 2021

Dealership Rating
Employee Rating

As usual, the service department at Capo VW is the best in the region. We appreciate the friendly and fast service. Thanks folks for the excellent work. More

by evstanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Evans

Mar 26, 2021

Capistrano Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Kate

March 22, 2021

Dealership Rating
Employee Rating

Brad was very helpful and friendly. He address all the issues I had with my car and went over all the work that was done. More

by CISFEAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Capistrano Volkswagen responded

Thank you so much for your kind words for Brad, and for taking the time to leave us this wonderful feedback! Kate

March 18, 2021

Dealership Rating
Employee Rating

Always such a pleasant experience coming back to this dealership. From scheduling the service over the phone, to picking my car up upon completion, is a very seamless and painless process. Those guys in More

by mvw1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Holguin

Mar 18, 2021

Capistrano Volkswagen responded

It's great to hear that we were able to help you with your service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Capistrano Volkswagen! Kate

March 15, 2021

Dealership Rating
Employee Rating

Brad did an amazing job to handle my service issues. He followed up and explained the issues. We discussed what to do so in the future the issues we dealt with this time would not happen in the future. More

by ptranlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Capistrano Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brad and our team, and we look forward to working with you again. Kate

March 15, 2021

Dealership Rating
Employee Rating

I was able to have a prompt, convenient appt. Explanation of need repairs Clean car I was offered coffee and asked if I needed transportation home More

by KJMTTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Capistrano Volkswagen responded

Thank you for taking the time to leave us this fabulous review! We appreciate your business, and our team looks forward to serving you again soon! Kate

March 03, 2021

Dealership Rating
Employee Rating

Great service! I took my car in for an oil change and they found a clanking sound and fixed something on my vehicle that was under warrantee. Brad was great to work with, friendly, informative and quick More

by Nrgc4teach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Capistrano Volkswagen responded

We are very happy to hear that Brad and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

March 01, 2021

Dealership Rating
Employee Rating

Will never go anywhere else. These guys know what they’re doing and offer the best price among all the VW dealerships. Thank you all. More

by MINAREZK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arlen Mack

Mar 01, 2021

Capistrano Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Capistrano Volkswagen! Kate

February 26, 2021

Dealership Rating
Employee Rating

As usual, the service at Capistrano Volkswagen is the best of the best. Brad, Fred, and Jeff were all terrific. We trust these folks with our cars and our family. I can't give a higher recommendation tha More

by evstanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Evans, Jeff

Feb 26, 2021

Capistrano Volkswagen responded

Wow! Thank you so much for this great five-star review. We appreciate you taking the time to share your fabulous feedback with us. Thank you for choosing Capistrano Volkswagen and helping to share the word about us. We’re here for you anytime! Kate

February 24, 2021

Dealership Rating
Employee Rating

This was my first service at Capistrano VW and it was a smooth process and such a nice, helpful and professional staff! I truly appreciated how fast my service was scheduled. Thank you 😊 More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Capistrano Volkswagen responded

Thank you, Jules, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kate

February 22, 2021

Dealership Rating
Employee Rating

Mike Stieber was absolutely a pleasure to work with and we are so happy with our new 2020 Tiguan! We also had a great experience with Brad Johnson when having our son's Tiguan serviced recently. AJ Jamshid More

by Rick Tirabasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Mike Stieber , AJ Jamshidi

Feb 22, 2021

Capistrano Volkswagen responded

Rick, Thank you so much for your excellent service review! We are so glad that AJ, Brad, and our team had the opportunity to work with you and on your son's Tiguan, and we are thrilled that you found your service experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate

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