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Brad Johnson
Brad Johnson | Page 25
Service Advisor
Capistrano Volkswagen
32922 Valle Road
San Juan Capistrano, CA 92675
345 Reviews
345 Reviews
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345 Reviews of Brad Johnson
October 21, 2019
Great customer service I felt very well taken care of by Brad. He greet me at my car. Very helpful on me getting a ride to were I need to go. Made feel like really care abou I felt very well taken care of by Brad. He greet me at my car. Very helpful on me getting a ride to were I need to go. Made feel like really care about my car and what it needed. More
by michelle.misft13
Verified Customer
October 15, 2019
GREAT Service The service center was great. Brad was my service advisor & he listened to my concerns, stayed in touch concerning repairs & got the vehicle back to m The service center was great. Brad was my service advisor & he listened to my concerns, stayed in touch concerning repairs & got the vehicle back to me in a very timely manner. I would use Capo VW for my service needs again More
by TOE
October 09, 2019
Dells customer experience On time and the cost was exactly as estimated... kept me informed on the progress .... even sent me a video covering the work that was done... The se On time and the cost was exactly as estimated... kept me informed on the progress .... even sent me a video covering the work that was done... The service department was the best I have ever experienced before! More
by DDEFABRY
October 06, 2019
Capo VW is an excellent dealership I’ve been going to Capo VW for 19 years since buying my first Passat. Always a positive experience. I really like the new video of the mechanic’s over I’ve been going to Capo VW for 19 years since buying my first Passat. Always a positive experience. I really like the new video of the mechanic’s overview of repair needs. More
by JACKIE.DOOLEY
October 02, 2019
100k Service Called in the morning to drop off my car for a 100k service without an appointment. I was given the go ahead. Dropped off my car and received a loaner Called in the morning to drop off my car for a 100k service without an appointment. I was given the go ahead. Dropped off my car and received a loaner vehicle. tech and agent were very quick and helpful. Everything was easy and worked very well. More
by swillorama
Other Employees Tagged: Arlen Mack
September 19, 2019
Thank you Very friendly and professional service as always. Brad and the team are always on top of keeping me informed on what’s going on with my car. Very friendly and professional service as always. Brad and the team are always on top of keeping me informed on what’s going on with my car. More
by TG32_UK
September 19, 2019
Easy & fast These guys are always the best. Great thing they are not out to take each others business , if one guys sets and start the process he passes to origin These guys are always the best. Great thing they are not out to take each others business , if one guys sets and start the process he passes to original quoter More
by kurt.schroeder
Other Employees Tagged: Arlen Mack, Nory Navarro
September 18, 2019
Friendly, efficient, and professional service. Real people using technology and skills to service an amazing, iconic brand. Most importantly, it is a friendly work and service environment. The show Real people using technology and skills to service an amazing, iconic brand. Most importantly, it is a friendly work and service environment. The showroom sales staff is friendly and always willing to offer updates for all the great safety/mileage/design features for new models. More
by JTRAVISDSM
Other Employees Tagged: Fred Evans, McCurtis Kelley, Matt via video service report - please consider including the service staff. Their skills and tone really inform and reassure the customer!
September 16, 2019
30K checkup went very well! I came to get my 30,000 mile checkup and specifically wanted to deal with Brad in service, not that the others are bad , I just always deal with Brad. I came to get my 30,000 mile checkup and specifically wanted to deal with Brad in service, not that the others are bad , I just always deal with Brad. It went very quick: he explained what they would do to my beloved Beetle and I signed/initialed a few papers. Then he took me over to rent a car for the day. Again I had my paperwork and cards ready and he’s obviously done this before so it went very quickly. Then he promised to update me on my car and got me settled into a bright orange Tiguan. Done. Oops, somewhere in there I bought a new blue BW t-shirt. More
by JCOTTONE
September 16, 2019
Excellent service Fred and Brad were very accommodating and helpful in explaining the detail of the service. Capo VW offered the best pricing for the work I was going t Fred and Brad were very accommodating and helpful in explaining the detail of the service. Capo VW offered the best pricing for the work I was going to get done. More
by GHAZAALF
Other Employees Tagged: Fred Evans
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