Brad Johnson | Page 27

Terrific I brought my VW in for servicing on Saturday morning and the line of cars at 7:40am was already daunting. Nevertheless, I was able to drop off my car I brought my VW in for servicing on Saturday morning and the line of cars at 7:40am was already daunting. Nevertheless, I was able to drop off my car and leave quickly. My husband I took the time to walk into town and pick up drinks at Starbucks and before we could reach home, I received the call that my car was ready! The service at Capistrano Volkswagen is always great and I have seen the service reps enough over the last 15 years to feel like they are almost family. They are always upbeat, efficient and knowledgeable as is everyone on the staff that I have met. This service department is terrific! More

by paula Verified Customer Verified Customer

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Great Service Brad once again took care of me. I have a TDI warranty on my car and Brad took note of it right away when he saw my check engine light on. Brad once again took care of me. I have a TDI warranty on my car and Brad took note of it right away when he saw my check engine light on. More

by SIPINCHRISTIAN Verified Customer Verified Customer

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Just terrific They treated me great. I’m from out of town and yet they took care of me just as good or even better than my hometowns own VW dealer, where I purchase They treated me great. I’m from out of town and yet they took care of me just as good or even better than my hometowns own VW dealer, where I purchased car. Says lots about how corporate VW operates. More

by HOWARDCLEFF Verified Customer Verified Customer

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Friendly, fast, professional. I called and spoke with Brad regarding some squeaky breaks on our Jetta. He said to bring it in the net morning and they would be happy to take a loo I called and spoke with Brad regarding some squeaky breaks on our Jetta. He said to bring it in the net morning and they would be happy to take a look and also took the time to explain Volkswagens breaks and their make up which sometimes causes the squeaking. I brought the car in, Jeff and Brad helped, inspected the breaks, took care of the issue and I was on my way. Great, quick and professional friendly service. More

by KATIEERRETT Verified Customer Verified Customer

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Always great, straightforward service Never had a bad experience, everyone is friendly, well informed, and professional. I feel completely at ease and fully trust on everyone’s expertise. Never had a bad experience, everyone is friendly, well informed, and professional. I feel completely at ease and fully trust on everyone’s expertise. Brad Johnson and his colleagues are fantastic. More

by A_LAMBARRI Verified Customer Verified Customer

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Courtesy Again excellent service from Capo VW. I have been a customer for decades, buying and servicing several cars and passing along to family. We are happy Again excellent service from Capo VW. I have been a customer for decades, buying and servicing several cars and passing along to family. We are happy. More

by 280berry Verified Customer Verified Customer

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Excellent service by nice people I brought the car in after engine light came on. The problem was diagnosed and fixed the next morning. I picked up my fixed and washed car that day. I brought the car in after engine light came on. The problem was diagnosed and fixed the next morning. I picked up my fixed and washed car that day. More

by RONREDCAY Verified Customer Verified Customer

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Neededto replace a damaged tire As usual, Brad Johnson, my Service Advisor, was extremely professional and friendly. A pleasure to deal with him. Service was performed to my full sat As usual, Brad Johnson, my Service Advisor, was extremely professional and friendly. A pleasure to deal with him. Service was performed to my full satisfaction. A nice touch is the video of the work performed on my Passat and a recommendation to replace the battery in the near future. More

by Naviguessor Verified Customer Verified Customer

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super in every way! beyond expectations Explained service completely and understandable. service completed in a timely manner and completed when promised. Car was washed beyond expectations Explained service completely and understandable. service completed in a timely manner and completed when promised. Car was washed and vacuumed. Brad Johnson could not have been better! More

by CHUCKLILLY Verified Customer Verified Customer

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Another great visit! The guys at SJC VW service are a great team! I’ve worked with them all on different occasions and they always do their best to make things go smoothly The guys at SJC VW service are a great team! I’ve worked with them all on different occasions and they always do their best to make things go smoothly. More

by KIWIMAN60 Verified Customer Verified Customer

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