Brad Lunar | Page 18

Happy with Subaru I've been very happy with the service I've gotten from Ganley Subaru in Wickliffe. I am now definitely a member of the Subaru family (the latest is #2 I've been very happy with the service I've gotten from Ganley Subaru in Wickliffe. I am now definitely a member of the Subaru family (the latest is #2) and don't see myself driving anything else! Virginia More

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Great Experience From my first couple of visits to the dealership, to the day that I picked up my vehicle, Ganley Subaru East did an excellent job in getting the vehic From my first couple of visits to the dealership, to the day that I picked up my vehicle, Ganley Subaru East did an excellent job in getting the vehicle that I wanted. Brad Lunar was great at explaining the differences between the design aspects of the Impreza, vs the others in it's class, and how it can handle the obstacles (weather) that Northern Ohio can deliver on a yearly basis, and still deliver good gas mileage. We also, discussed possible accessories for the Impreza and which would be a good fit for my needs. The service department, Giovanni Casella was the team member I talked to for scheduling, did a great job in getting the accessories installed and quality of workmanship was top notch. Thanks to Brad, the Service Department and Ganley Subaru East for making this a great experience. More

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Solid Experience Excellent customer service - Brad and team were attentive without being pushy. I already knew what I wanted before approaching them, but they still ad Excellent customer service - Brad and team were attentive without being pushy. I already knew what I wanted before approaching them, but they still added value in terms of walking me through all the features. Would recommend. More

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Top Notch Experience From Start To Finish! Car shopping is definitely not my favorite activity, but Brad, Dario and James made joining the "Subaru family" a real pleasure! There is a positive, Car shopping is definitely not my favorite activity, but Brad, Dario and James made joining the "Subaru family" a real pleasure! There is a positive, friendly atmosphere at Ganley Subaru East. Everyone we met was pleasant, helpful and knowledgeable. We felt like valued customers! We were in a bit of a time crunch, as we had planned only to take a test drive and get some information, but Brad was super accommodating in getting our deal done, and very patient in setting up/demonstrating the technology and features of our brand new Forester! Brad's tour of the spotless dealership, introduction to staff in all departments, and follow-up phone call far exceeded our expectations! THANK YOU! More

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Easiest car purchase I've ever had! I used TrueCar to look up the vehicle I was interested in and connected to Emily. She was able to get me a great price and helped me to hold the car u I used TrueCar to look up the vehicle I was interested in and connected to Emily. She was able to get me a great price and helped me to hold the car until I could get in to buy it. We did the credit application online. She responded to all my emails quickly and courteously. By the time I entered the dealership, there was little left to do but sign papers and go over my new car. Thanks, Emily! More

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Subie Fam ❤️ Great experience with the help of Brad Lunar and Robert Swyt! Thank you for answering all my questions and your continued support! Love my Subie and g Great experience with the help of Brad Lunar and Robert Swyt! Thank you for answering all my questions and your continued support! Love my Subie and grateful that it arrived before the snow!!! Love it!!! More

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The helpfulness and service was Beyond expectations Ganley sales is excellent at taking care of the customer, from going through the new features to offering beverages. Brad went beyond expectations to Ganley sales is excellent at taking care of the customer, from going through the new features to offering beverages. Brad went beyond expectations to make sure we had a new vehicle to drive when there was a delay in transportation on the vehicle we purchased. He called regularly to update us on the expected delivery. He contacted the insurance company with all the details. He made the buying progress effortless. More

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Treasured Sunglasses Found!!! While at Ganley Subaru East, Friday, January 11th, I managed to lose a pair of my very, very favorite sunglasses. I contacted the dealership, when I While at Ganley Subaru East, Friday, January 11th, I managed to lose a pair of my very, very favorite sunglasses. I contacted the dealership, when I discovered my loss; but you know how things like this go...you hope for the best, but at the same time, you realize that the likelihood is that your sunglasses are gone...you realize that if someone spotted your prized glasses, he or she would probably just keep them. Well, at Ganley Subaru East, when Brad Lunar was informed of my loss, he scoured the dealership, at first, without any luck...yet, he continued to check, trying to locate my glasses. Low and behold, Franco, an employee at Ganley Subaru East had found my glasses, on the floor where I apparently had dropped them. Franco turned my glasses into the cashier, and when Brad's search took him to the cashier, there they were...safe and sound. Brad sent me a text with a picture of the glasses and the message: "Look what I found turned into cashier." I could hardly believe my good luck...I have to say that all of this helps to restore my faith in our society...which is not always so honest and kind. I think the fact that Brad searched for my glasses and the fact that Franco turned in my glasses says a LOT about who these two gentlemen are, but it also says a LOT about the culture of Ganley Subaru East. Great people work at Ganley Subaru East; it truly is a special place where the cars AND the employees are both of the highest quality. More

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Great friendly, helpful, and non aggressive dealer Every part of the buying experience was easy. I never felt pressured. Brad, the salesman I dealt with was extreamly helpful in explaining the availabl Every part of the buying experience was easy. I never felt pressured. Brad, the salesman I dealt with was extreamly helpful in explaining the available features and help get me a good deal on a custom order. He kept me updated with the progress along the way and made sure I was satisfied with the vehicle I purchased. More

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Finding your way to value, safety, dependability AND comfort So, it took awhile to learn what I’ve learned...having spent my life devoted to German engineering...but NOW, I know that I can have all the best of n So, it took awhile to learn what I’ve learned...having spent my life devoted to German engineering...but NOW, I know that I can have all the best of notorious German engineering WITHOUT the high purchase prices and maintenance costs and without losing vast amounts of $s on resale value. What a relief! Subaru is the answer! Maybe it really is true that experience gives us wisdom...from the minute I walked into Ganley Subaru Wickliffe, I felt wiser! And, BTW, the showroom and customer lounge has all the creature comforts a customer could possibly want! More

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