Brad Morgan | Page 2

Great experience with Ford Lincoln of Franklin TN. Highly recommend. Steve really went above and beyond. Garrett and Brad were also great to work with. Highly recommend. Steve really went above and beyond. Garrett and Brad were also great to work with. More

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Stephen was terrific! Extremely helpful and knowledgeable. Wasn’t pushy and did all he could to help get us the deal we wanted. Would absolutely but from Stephen and this Extremely helpful and knowledgeable. Wasn’t pushy and did all he could to help get us the deal we wanted. Would absolutely but from Stephen and this dealership again!! More

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My sales person Alex made buying a truck simple and straight forward. I think I test drove 4 trucks at least. Alex didn't mind at all. I would highly recommend this dealership and salesperson. straight forward. I think I test drove 4 trucks at least. Alex didn't mind at all. I would highly recommend this dealership and salesperson. More

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Out of town purchase requires great trust in the sales person to accurately describe condition and details of the vehicle. Couldn’t have asked for more. Stephen Farrar was extremely knowledgeable and a pl person to accurately describe condition and details of the vehicle. Couldn’t have asked for more. Stephen Farrar was extremely knowledgeable and a pleasure to work with. He and the dealership went above and beyond to ensure a smooth seamless process and above expectations on delivery of the vehicle in time for my wife’s birthday. Communication was spot on. FaceTime walk around meant the world to us. Great price, great vehicle, great salesman and awesome transaction from the finance department and the dealership as a whole. Highly recommend to everyone. If I could give 6 stars I would. More

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Steve was fantastic to work with. The price was exactly what he said it would be. We are totally satisfied. The price was exactly what he said it would be. We are totally satisfied. More

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Jordan Kelley at Lincoln of Franklin, did an excellent job working with us on a new Lincoln nautilus. Highly recommended. We are very pleased with all aspects of their services. Thank you for a wonderful job working with us on a new Lincoln nautilus. Highly recommended. We are very pleased with all aspects of their services. Thank you for a wonderful experience. More

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I highly recommend Ford Lincoln of Franklin. As a woman, walking in (or calling) a car dealership can be quite overwhelming & intimidating, to say the least, but that wasn’t my experience at al As a woman, walking in (or calling) a car dealership can be quite overwhelming & intimidating, to say the least, but that wasn’t my experience at all. Taylor Handsel was phenomenal & he handled most everything over the phone. He’s a very genuine, no nonsense guy & most importantly he was able to get me the car I wanted for the right price. I will be back! Thank you again, Taylor. More

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These guys and gals are incredible! I had an issue with my windshield, right after the warranty ran out and this team has 100% over delivered. I don’t mind paying for the repair aft I had an issue with my windshield, right after the warranty ran out and this team has 100% over delivered. I don’t mind paying for the repair after they took care of the loaner to diagnose the problem in the first place and followed me through this entire process like a concierge… this is real life?!? So, back story.., My wiper was damaging the glass and it I’ve replaced the windshield 3 times already, which was becoming insane on my part and was baffling to all who would listen… no one knew “wth” was happening. With all the frustration on my end, sounding like I’m the first guy to experience something like this, at the end of the day, this Ford Team in Franklin intently listened to my concerns, cared about me as a person and acted quickly to get me a solution. Service here is top notch and Lauren has been amazing to work with. Great hire here folks! She has texted me, called me, held my hand through the entire process and I am almost sure that she would offer apart of her life or a kidney to make sure that I’m satisfied with the experience I’m having. It’s like a dream dealership where their people are actually here listening to the “drunk guy” in the back of the barroom, talking about all his misery in life due to a wiper malfunction on his Navigator… “If only I could figure out how to fix my wiper from scratching my windshield when it goes back and forth like everyone else in the world, I might not have drink this last one to put me over or under tonight…” Well, they did it… and I’m still sober today… they definitely serve the best kind, even to the last and the great news for you and the Williamson County Sheriffs, is that don’t have to go drinkin about it or thankin about it no more! All seriousness… These Ford folks really outdid themselves. Super proud to be Franklin Ford customer today! Thanks again! More

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Good people to buy a car from. Transaction was very pleasant with no pressure on upsells. I highly recommend Ford of Franklin. pleasant with no pressure on upsells. I highly recommend Ford of Franklin. More

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Everyone I worked with was great. Our deal was a little complicated as we were titling our car in Ohio and my wife was not present to sign the initial paperwork. Everyone went out of their way to get thin complicated as we were titling our car in Ohio and my wife was not present to sign the initial paperwork. Everyone went out of their way to get things done so we could title the car in Ohio in the limited time we had. Thanks More

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