Brad Nimz

I was having a strange warning on my screen showing a low charge in my 12 volt battery. The tech found and remedied the issue. That’s why I bring my car back to you for service. Staff from check in to cashie charge in my 12 volt battery. The tech found and remedied the issue. That’s why I bring my car back to you for service. Staff from check in to cashier were great! More

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It was a very good experience from service writer to service technician. Wait was much shorter than expected. service technician. Wait was much shorter than expected. More

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Luther Brookdale Volkswagen always takes great care of me and my vehicle. Everywhere I go I get greeted by a smile. The sales team is wonderful and the service team is fantastic! Thank you for great service and my vehicle. Everywhere I go I get greeted by a smile. The sales team is wonderful and the service team is fantastic! Thank you for great service every time! More

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Service team was curtious and professional. I really appreciate the video showing what was inspected on my vehicle and it's status. The service tech did an awesome job! I also appreciated Bradl I really appreciate the video showing what was inspected on my vehicle and it's status. The service tech did an awesome job! I also appreciated Bradley with providing details about the Premium Nav that had expired and if it is worth subscribing to for my next road trip. More

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This dealership is very easy to work with and they do right by their customers whenever given the opportunity right by their customers whenever given the opportunity More

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I recently had a very disappointing experience with a service advisor at BRAD NIMZ . From the start, the advisor was extremely nonchalant, showing little interest in listening to my concerns about my veh service advisor at BRAD NIMZ . From the start, the advisor was extremely nonchalant, showing little interest in listening to my concerns about my vehicle. Their dismissive attitude made me feel unwelcome and undervalued as a customer. What shocked me most was the discriminatory tone in their treatment. It felt as though they made assumptions about me based on my appearance or circumstances. To make matters worse, they also assumed I would not be able to pay for the diagnostic bill without any reason to believe that. This assumption was both insulting and offensive. A service advisor should provide courteous, professional, and fair treatment to every customer. Instead, I left feeling humiliated and frustrated. I would not recommend this service center based on the behavior of this advisor, and I hope the management takes steps to address such conduct to prevent other customers from having the same experience. More

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Thank you! What a great place to service or purchase vehicle. All of staff is super friendly and to know they remember your name and will always stop to greet y What a great place to service or purchase vehicle. All of staff is super friendly and to know they remember your name and will always stop to greet you. More

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Always like the insight of Brad (not sure of his name); always get informed of options. Service was done quickly today--that was nice too. always get informed of options. Service was done quickly today--that was nice too. More

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Great experience with the service department at the dealership as they created keys and programmed the fobs. Finished ahead of schedule. dealership as they created keys and programmed the fobs. Finished ahead of schedule. More

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Wonderful Service! Fast, Easy. Would come back again for any service needs. Brad was very easy to work with Fast, Easy. Would come back again for any service needs. Brad was very easy to work with More

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