Brad Nimz

This dealership is very easy to work with and they do right by their customers whenever given the opportunity right by their customers whenever given the opportunity More

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I recently had a very disappointing experience with a service advisor at BRAD NIMZ . From the start, the advisor was extremely nonchalant, showing little interest in listening to my concerns about my veh service advisor at BRAD NIMZ . From the start, the advisor was extremely nonchalant, showing little interest in listening to my concerns about my vehicle. Their dismissive attitude made me feel unwelcome and undervalued as a customer. What shocked me most was the discriminatory tone in their treatment. It felt as though they made assumptions about me based on my appearance or circumstances. To make matters worse, they also assumed I would not be able to pay for the diagnostic bill without any reason to believe that. This assumption was both insulting and offensive. A service advisor should provide courteous, professional, and fair treatment to every customer. Instead, I left feeling humiliated and frustrated. I would not recommend this service center based on the behavior of this advisor, and I hope the management takes steps to address such conduct to prevent other customers from having the same experience. More

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Thank you! What a great place to service or purchase vehicle. All of staff is super friendly and to know they remember your name and will always stop to greet y What a great place to service or purchase vehicle. All of staff is super friendly and to know they remember your name and will always stop to greet you. More

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Always like the insight of Brad (not sure of his name); always get informed of options. Service was done quickly today--that was nice too. always get informed of options. Service was done quickly today--that was nice too. More

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Great experience with the service department at the dealership as they created keys and programmed the fobs. Finished ahead of schedule. dealership as they created keys and programmed the fobs. Finished ahead of schedule. More

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Wonderful Service! Fast, Easy. Would come back again for any service needs. Brad was very easy to work with Fast, Easy. Would come back again for any service needs. Brad was very easy to work with More

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From sales to service always a positive experience. Jolie and Heather were a huge help in my recent purchase. They both went above and beyond to get me my dream car. Go see them! Jolie and Heather were a huge help in my recent purchase. They both went above and beyond to get me my dream car. Go see them! More

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Courteous, friendly, caring. Explain all that will be done. Clean surroundings. Service rep carried on a conversation, just refreshing! Explain all that will be done. Clean surroundings. Service rep carried on a conversation, just refreshing! More

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Very pleasant experience every time. Brad made the entire process quick and easy! Thank you! Brad made the entire process quick and easy! Thank you! More

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Incredible service! They addressed my concerns and helped me understand my car better as this is my first Volkswagen! They addressed my concerns and helped me understand my car better as this is my first Volkswagen! More

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