Brad Zerilli | Page 14

First New Car! My mom actually went to you guys to get my new Kia Soul! It was last week when she told me about my new car and last Thursday we went for a test drive My mom actually went to you guys to get my new Kia Soul! It was last week when she told me about my new car and last Thursday we went for a test drive. Brad was very nice and helpful. Then my car arrived and I was so happy! Brad and Cody were very nice and professional and they seemed excited that I was getting my dream car! Thank you so much and I will definitely come back/recommend Dorcsh. More

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Rio and Sportage We originally came to the dealer to look at new Kia Rio's. We found a Kia sedan that had all the extras that we wanted, however we also wanted the ca We originally came to the dealer to look at new Kia Rio's. We found a Kia sedan that had all the extras that we wanted, however we also wanted the car to be a hatchback. We worked with Brad Zerili to find us this car, at this time we were not trading in any cars with this deal. Brad had to find us a car and said he would let us know when he had one and when they could get it delivered to the dealership. A few days later he called us and said that the car had been delivered. We set up a time to come in to purchase the car, however when we got there the car did not have hands free calling. This is one of the options we had discussed with Brad and we were set on having in the car. Brad apologized over and over and took full responsibility for the lack of this option in the car, he also referred us to Jim Eliason to discuss perhaps adding an aftermarket version of the calling feature. Jim was very knowledgeable and explained the version to us but we felt that it was not able to perform the tasks we were looking for. On a prior visit to the dealer we had driven and reviewed the Kia Sportage with Brad and told him that we most likely would be purchasing a Rio first and looking to purchase a SUV in the fall after we purchased a small car. So, when the wrong Rio was delivered as long as we were at the dealer we decided to review the Sportage once again and get a quote on our trade in vehicle as we had already been to another dealer to get our trade-in appraised. Brad was able to match the other dealers appraisal and give us what we felt was a good deal on purchasing the 2014 Sportage. We now have a 2014 Sportage and we are very happy with our purchase. We felt very comfortable working with Brad and would recommend him to anyone looking to purchase a vehicle. Brad agreed to watch for a Rio with the options we want in a slightly used vehicle for us. We look forward to working with him again. More

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Good Experience All questions answered. Followup was even better, they got serious about hitting my price. The financing aspect was great, speedy, and they saved me All questions answered. Followup was even better, they got serious about hitting my price. The financing aspect was great, speedy, and they saved me money on my initially agreed upon deal! For once I wasn't relentlessly badgered about adding extras. Great experience so far. More

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Very satisfied customer We were in the market for a new vehicle. We checked the dealerships website and inquired on a specific vehicle. We received a phone call and e-mail We were in the market for a new vehicle. We checked the dealerships website and inquired on a specific vehicle. We received a phone call and e-mail reply from Jim the next day. Jim took the time to listen and find a vehicle that matched what we were looking for. We made an appointment for a test drive. When we arrived at the dealership, we were greeted and helped right away. We met Brad and proceeded to test drive the vehicle. Brad was incredibly helpful and informative when it came to making decisions about a vehicle. We did not feel pressured in any way. We opted for a different color vehicle which Brad was able to find and have delivered to the dealership in less than 2 days. We are so happy with the vehicle that we purchased. Brad made every attempt to make sure that we were completely satisfied with our purchase. The overall experience was great! We will definitely choose Dorsch Ford for any future purchases that we make! More

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Ford Edge My vehicle shopping experience with Dorsch Ford was great. They have a friendly staff, great customer service and a great selection of vehicles to ch My vehicle shopping experience with Dorsch Ford was great. They have a friendly staff, great customer service and a great selection of vehicles to choose from. More

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They go above and beyond!!! From the initial contact through emails I found this dealership to be super friendly and professional. Brad Z., Cory, and Craig were great to work wit From the initial contact through emails I found this dealership to be super friendly and professional. Brad Z., Cory, and Craig were great to work with. I am VERY impressed with how hard they worked and the extra effort they put in to help us! I would also like to add that we were personally thanked by one of the owners before we left. It's the little things that mean the most to me. Customer service to the extent of making someone feel welcomed and appreciated is something they do effortlessly! Thanks guys for your patience, above average customer service, and the hard work you put in for this sale. We truly appreciate you going above & beyond to help us!! We WILL be back when my husband gets a new truck!! Nichole & Anthony H. More

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F150 Purchase I was impressed with the people I worked with and surprised to be greeted by one of the Owners (Dan Dorsch) when picking up my F150. I was impressed with the people I worked with and surprised to be greeted by one of the Owners (Dan Dorsch) when picking up my F150. More

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Great expereince with the salesman, not so much with finance Shopping for the car with Brad's help was really great and a low key experience. This was exactly what I was looking for while car shopping. I was Shopping for the car with Brad's help was really great and a low key experience. This was exactly what I was looking for while car shopping. I was really unhappy with how the financing department handled the loan. No one called to talk about the numbers in the week leading up to getting the car. I ended up calling my salesman to help get the paperwork looked at. When I did talk to someone in financing (just hours before picking up the car) it felt rushed and at least once I mentioned that the numbers he was quoting me varied from what I had been told while I was at Dorsch. The man was very helpful when it turned out my partner had forgotten his checkbook. Eventually everything worked out but financing should have been handled earlier in the week, not hours before picking up the car. Brad was very helpful, professional and made sure I knew how the car worked before leaving. I also appreciated his followup call. More

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Brad Zerilli did an awesome job helping us find the perfect car that was in our price range. Putting our needs before his when it came to price, was unexpected and greatly appreciated! The follow up se perfect car that was in our price range. Putting our needs before his when it came to price, was unexpected and greatly appreciated! The follow up service has been great as well.... HIGHLY recommend Dorsch Ford Kia of Green Bay for anyone looking for a new or used car! More

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Fast and friendly, very little wait time-- Willing to work with me and the price I was comfortable paying for my car. This is my first Ford, as I have always driven Honda, Toyota or Mazda. I hope my fi work with me and the price I was comfortable paying for my car. This is my first Ford, as I have always driven Honda, Toyota or Mazda. I hope my first Ford is a positive experience! More

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