Bradford Titone | Page 24

Always amazing service, if I don’t have questions at the time I know I can always call with them. time I know I can always call with them. More

by EAB7871 Verified Customer Verified Customer

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The service was what I’ve always experienced at Boucher. They always let you know what’s go on with your vehicle. They always let you know what’s go on with your vehicle. More

by GOFYSH114 Verified Customer Verified Customer

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Despite unbelievable road construction in front of their location in Kenosha, excellent people and service. location in Kenosha, excellent people and service. More

by TTMARIE288 Verified Customer Verified Customer

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First of all. I have no issues with the reps I dealt with. They were professional and explained what was going on. My issue is with what had to be done. The panel that had to be replaced (because it with. They were professional and explained what was going on. My issue is with what had to be done. The panel that had to be replaced (because it fell off on the road in Iowa) had fallen off 2 previous times and had to be reattached. It is a systemic issue with the F 150. I don't even mind having to pay the $400 for the panel. I do, however think that $100 for four fasteners is way out of line. I'm also upset about the $160 labor fee to reattach the panel since I was also having a works done and the panel had to come off anyhow for the oil change. The other issue is the ridiculous requirement to replace my lug nuts because the pretty chrome caps expand over time and can't be turned with a standard lug wrench. Really? Another $180..... I've been bringing my 2 fords to this dealer for a long time. Again, no issues with the personnel but these parts issues are making me think I need to look at another manufacturer. More

by ASFLLM66 Verified Customer Verified Customer

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From beginning to end Bradford provided wonderful service and excellent communication all along the way. and excellent communication all along the way. More

by EJB79 Verified Customer Verified Customer

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Excellent service as always , Bradford took care of the repair needed and arranged a ride home and back when the project was finished, Boucher Kenosha Ford treats a customer like they should be treated! G repair needed and arranged a ride home and back when the project was finished, Boucher Kenosha Ford treats a customer like they should be treated! Great service always! Thanks Best service in the industry :) More

by SKREZINSKI Verified Customer Verified Customer

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The service and parts departments are top notch. I have received nothing but excellent service whenever I’ve had to call them or use their services. received nothing but excellent service whenever I’ve had to call them or use their services. More

by PIFAMILY4 Verified Customer Verified Customer

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My first experience bringing my truck there was bad. They did end up making it right though. did end up making it right though. More

by SKOHLER0109 Verified Customer Verified Customer

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Bradford as always took very good care of usWe got the Bradford as always took very good care of us We got the Works package done , and also needed a further repair he got the parts ordered , called us Bradford as always took very good care of us We got the Works package done , and also needed a further repair he got the parts ordered , called us back and set up an appointment to finnish the job GREAT as always :) but i miss the cookies :( More

by SKREZINSKI Verified Customer Verified Customer

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Bradford got the part needed for my Edge, and it was installed by your shop. Question: When is Boucher Ford of Kenosha getting a car wash? I never do ask for a car wash because it's done by hand by one installed by your shop. Question: When is Boucher Ford of Kenosha getting a car wash? I never do ask for a car wash because it's done by hand by one of your employees which I feel bad about him/she having to do it. More

by BDBOSOVICH Verified Customer Verified Customer

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