Brandon Adrian
Brandon Adrian at Reliable Nissan

Brandon Adrian | Page 5

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.4
79 Reviews
4.4

79 Reviews

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79 Reviews of Brandon Adrian

February 14, 2026

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Employee Rating

Set an appointment for 0930 and walk ins took precedence and made a two hour delay for our appointment More

by Dale8MSM
Recommend Dealer
No

Other Employees Tagged: Brandon Adrian

Feb 17, 2026

Reliable Nissan responded

We recognize the importance of honoring scheduled appointment times and providing an efficient experience. Our team continually reviews scheduling and workflow procedures to better balance appointments and walk-in traffic. Feedback like this helps us improve coordination and service consistency. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

February 12, 2026

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Employee Rating

Be very cautious and make sure you record and document everything. Get everything thing in writing. Make sure you check everything before you sign. Very deceitful and every single person you talk to will More

by Dragonflyelements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2026

Reliable Nissan responded

We are concerned to hear about the challenges you experienced during your visit, and we are sorry to hear that you feel we fell short. We would appreciate the opportunity to discuss your concerns further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address these matters directly with you.

February 12, 2026

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The service I received was prompt and friendly. . I appreciated being able to come in on a Saturday since I work during the week. More

by Arlenet2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza

Feb 13, 2026

Reliable Nissan responded

We are excited to hear about your positive experience with our team. Your feedback about receiving prompt and friendly service truly means a lot to us. We understand how valuable weekend availability can be for customers who have busy weekday schedules, and we're glad our Saturday hours worked well for your needs. Thank you for choosing Reliable Nissan and for taking the time to share your experience.

February 07, 2026

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Employee Rating

Everyone was nice and took good care of my vehicle. Brandon is always great when I bring my car in. More

by afterglow234
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Feb 09, 2026

Reliable Nissan responded

We are thrilled to hear about your positive experience with our team. It means so much to know that our staff provided excellent service and treated your vehicle with the care it deserves. We truly value customers like you who take the time to share their experience, and we appreciate your continued trust in bringing your car to us for service. Your feedback motivates us to keep delivering the quality service you expect.

February 06, 2026

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Employee Rating

They were so awesome to help with my problem. I've bought 3 cars and been happy More

by bm20976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza

Feb 09, 2026

Reliable Nissan responded

We are thrilled to hear about your wonderful experience with our team! Your satisfaction with the assistance you received means everything to us. It's fantastic to know that you've purchased multiple vehicles and have been consistently pleased with your experiences. We truly value customers like you who trust us with their automotive needs. Your kind words motivate our team to continue providing exceptional service to everyone who visits us.

February 05, 2026

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Employee Rating

I made an appointment at 9:00 to get my oil change. They did not get my truck into the bay until 11:00. My truck wasn't done with the simple oil change until 11:45 12:00 3 hours wasted for nothing well More

by rgmeand3
Recommend Dealer
No

Other Employees Tagged: Brandon Adrian

Feb 09, 2026

Reliable Nissan responded

Thank you for sharing your concerns. We understand your frustration and take your feedback seriously. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience and work toward a resolution.

February 04, 2026

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Employee Rating

Ramon and the rest of the staff in service are great and very knowledgeable in their products More

by Andres91694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza , David Barrera, Christopher Gonzales, Dylan Iuculano

Feb 06, 2026

Reliable Nissan responded

Thank you for taking the time to share your wonderful experience with us. We're truly grateful to hear that our service team provided you with such knowledgeable and exceptional care. Your recognition of their expertise and dedication means everything to us at Reliable Nissan. We're committed to maintaining this high standard of service and look forward to continuing to exceed your expectations in the future.

February 03, 2026

Dealership Rating
Employee Rating

They're always great. Thanks to Ramon, Brandon and the rest of the team. Knowledgeable and always willing to help. More

by Marcelo
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Feb 06, 2026

Reliable Nissan responded

We sincerely value your continued trust in our team. It means everything to us when customers recognize our commitment to providing excellent service consistently. Your kind words about our knowledgeable staff and their willingness to assist reflect exactly what we strive for every day at Reliable Nissan. We're fortunate to have dedicated team members who genuinely care about helping our customers, and we'll be sure to share your appreciation with them. Thank you for taking the time to share this wonderful feedback about your experience with us.

February 03, 2026

Dealership Rating
Employee Rating

10 hours and 15 min. I can say with 100 percent that I would never ever recommend Reliable Nissan and I am not sure if I will ever use your services again. I booked an More

by gigim_29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2026

Reliable Nissan responded

We are disappointed to hear about the extended wait time you experienced during your recent visit. Your time is valuable, and we understand your frustration. Your feedback helps us identify areas where we can work to improve our service processes. We value your honest assessment of your experience, as it allows us to better serve our customers in the future. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns directly.

February 02, 2026

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Employee Rating

Everything was professional and as timely as possible, considering the size of the job. Thorough, efficient, prompt More

by cmonty55
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Feb 06, 2026

Reliable Nissan responded

Thank you for sharing your experience with our team. We truly value your recognition of our professional approach and commitment to completing work in a timely manner. Your acknowledgment of our thoroughness and efficiency means a great deal to us at Reliable Nissan. We understand that larger projects require patience, and we appreciate your understanding while we worked to deliver quality results. Your feedback helps us continue providing the prompt and comprehensive service our customers deserve.

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