Brandon Adrian
Brandon Adrian at Reliable Nissan

Brandon Adrian | Page 7

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.4
79 Reviews
4.4

79 Reviews

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79 Reviews of Brandon Adrian

January 14, 2026

Dealership Rating
Employee Rating

Working with Brandon was an absolute pleasure. Excellent communication skills. He was able to explain what everything on the inspection report meant in plain English. More

by DAILYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza

Jan 21, 2026

Reliable Nissan responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that working with Brandon brought you such satisfaction. His ability to communicate clearly and translate technical inspection details into understandable terms truly reflects our commitment to transparency and exceptional service. Your feedback about his communication skills and dedication to explaining everything in plain language means so much to our team. We appreciate customers like you who recognize the effort our staff puts into making every interaction informative and pleasant.

January 12, 2026

Dealership Rating
Employee Rating

Over three hours for an oil change is unacceptable. I had an appointment. Nope Nope More

by MONTILY2
Recommend Dealer
No

Other Employees Tagged: Brandon Adrian

Jan 21, 2026

Reliable Nissan responded

We understand your frustration and appreciate you taking the time to share your feedback. This is certainly not the type of service that we strive to provide. We would like the opportunity to discuss how we can better serve you. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns directly.

January 11, 2026

Dealership Rating
Employee Rating

It was courtesy support with good explanation I requested first oil change. He gave me courtesy explanation and adjusted tire pressure as well. More

by beweaness18
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Jan 21, 2026

Reliable Nissan responded

Thank you for your review and for choosing Reliable Nissan for your first oil change experience. We are delighted to hear that our team provided you with helpful support and took the time to explain the service process thoroughly. It's wonderful that we could also take care of adjusting your tire pressure during your visit. Your positive feedback about the courteous service means a great deal to us, and we look forward to continuing to provide you with excellent automotive care in the future.

January 09, 2026

Dealership Rating
Employee Rating

Kim and Nicki were great and made my truck buying an experience a pleasure. I will definitely use this dealership again my next purchase and in my servicing of my vehicle. And also answered all questio More

by VWCADDY1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2026

Reliable Nissan responded

We are grateful that your truck purchasing journey was such a positive experience with our team. It's wonderful to hear that Kim and Nicki made the process enjoyable and took the time to thoroughly address all your questions and concerns throughout your visit. We truly value customers like you who appreciate our commitment to providing exceptional service. Thank you for choosing Reliable Nissan for your vehicle needs, and we look forward to serving you again for both future purchases and service appointments.

January 07, 2026

Dealership Rating
Employee Rating

The basic service took over 5 1/2 hours to complete and it should not have taken so long. More

by GGAYLORD1
Recommend Dealer
No

Other Employees Tagged: Brandon Adrian

Jan 21, 2026

Reliable Nissan responded

We work to complete routine services as efficiently as possible while maintaining quality and care. Our intention is always to respect our customers’ time and set appropriate expectations during each visit. Feedback like this helps us continue evaluating scheduling and workflow practices. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com if you would like to discuss this further.

January 07, 2026

Dealership Rating
Employee Rating

I like the dealership very much everyone is very pleasant and accommodating the only thing is that the rates have gone up significantly More

by Ciprie1001
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Jan 07, 2026

Reliable Nissan responded

We are utterly delighted to hear about your positive experience with our team. Your feedback about everyone being pleasant and accommodating truly means the world to us. We understand your concerns about the current market conditions affecting rates, and we appreciate you recognizing the quality service our staff provides despite these industry-wide challenges. Your kind words motivate us to continue delivering the exceptional customer care that makes your visits enjoyable.

January 06, 2026

Dealership Rating
Employee Rating

Brandon was awesome. Informed me every step of the way. Service was excellent I'll see you next time More

by Banks1rtd
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Jan 07, 2026

Reliable Nissan responded

We are thrilled to hear about your outstanding experience with our team. It sounds like you received the kind of comprehensive communication and support that makes all the difference during your service visit. Your recognition of the excellent care you received truly means the world to us. We look forward to providing you with the same exceptional service when you return.

January 05, 2026

Dealership Rating
Employee Rating

He's a good guy. You can just see that he cares about the customer. He did a great job at giving me an excellent deal on a wonderful car as well as cared more about m More

by Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Bateman, Sophia Salazar, Gabriel Moya, Ramon Mendoza, Jesse Flores , David Barrera, Christopher Gonzales, Daniel Guereque, Dylan Iuculano

Jan 07, 2026

Reliable Nissan responded

We are thrilled to hear about your positive experience with us, Angelo! It's wonderful to know that you felt genuinely cared for throughout the process. We're pleased that you received an outstanding deal on your new vehicle and that our team took the time to thoughtfully discuss all aspects of your trade-in decision. Your satisfaction means everything to us, and we're grateful that you chose Reliable Nissan for your automotive needs. We look forward to serving you again in the future!

January 01, 2026

Dealership Rating
Employee Rating

He was polite and quick He went over everything and made sure it was covered under warranty More

by martinezshine
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Jan 05, 2026

Reliable Nissan responded

We are thrilled to hear about your positive experience. It sounds like our team member provided you with courteous and efficient service while thoroughly explaining your coverage options. We take pride in ensuring our customers understand their warranty benefits and feel confident about their vehicle protection. Your feedback about the polite and thorough service means a great deal to us and reflects our commitment to delivering quality customer care.

January 01, 2026

Dealership Rating
Employee Rating

Was able to give me updates on my car would call me And then explained what work was completed on my car when I picked it up More

by tesalane4723
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Jan 05, 2026

Reliable Nissan responded

We are overjoyed to hear about your positive experience with our service team. Keeping you informed throughout the process and providing clear explanations about the completed work are priorities we take seriously. Your feedback about our communication and follow-through means a great deal to us. We appreciate you taking the time to share your experience.

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