Brandon Brabec | Page 7

Awesome experience Nick is so friendly and fun! He was extremely helpful and accommodating with my first car purchasing experience! Made this process as easy and as fun Nick is so friendly and fun! He was extremely helpful and accommodating with my first car purchasing experience! Made this process as easy and as fun as possible for me. More

Report | Print

Great customer service every time All the staff I dealt with are friendly and try their best to make your buying experience very comfortable. Never felt pressured. I would definitely b All the staff I dealt with are friendly and try their best to make your buying experience very comfortable. Never felt pressured. I would definitely buy from this dealer again. This is our second car from them and we have recommended valley Honda to a few family members and friends and they have also bought cars there. More

Report | Print

Brandon Brabec is great! After test driving a honda odyssee a few months ago I knew that's what i wanted it was now just finding the right one. Happen to come accross the per After test driving a honda odyssee a few months ago I knew that's what i wanted it was now just finding the right one. Happen to come accross the perfect match at his location right before christmas. He was great in working with my unique situation and i couldn't be happier with everything. He was great along with the manager and financial gentelman. More

Report | Print

New Odyssee Brandon was extremely helpful in my car buying experience. First time buying at Valley Honda and it went extremely smooth. Brandon helped time go by Brandon was extremely helpful in my car buying experience. First time buying at Valley Honda and it went extremely smooth. Brandon helped time go by quick with good conversation. The van was going to be a surprise for my wife for Christmas, but I eventually got her involved so that I didn't pick the wrong color, etc. My cell phone died and I asked Brandon to take a pic of me with the car to send to my wife. He did and she replied with a picture of her with a face of excitement. I bought the car and had a couple additional options added. It was to be ready for pickup 3 days later. After those 3 days went by, I text Brandon to see if the vehicle was ready. He text me back with a picture of him in front of the car with the same expression my wife made in the picture to him saying it was ready.. It was hilarious. Just an example of how Brandon made the experience nice for us. Thank you. More

Report | Print

Excellent Service Very friendly staff, and the salesman Brandon was very helpful and knowledgeable about the car, he also made the buying process easy. Jab the sales ma Very friendly staff, and the salesman Brandon was very helpful and knowledgeable about the car, he also made the buying process easy. Jab the sales manager was very nice and stopped by to see how our buying process was going and was cordial and friendly. More

Report | Print

Awesome Customer Service Jab and Brandon provided us with great customer service and great people skills while I was purchasing my new car. It made my purchase easier and they Jab and Brandon provided us with great customer service and great people skills while I was purchasing my new car. It made my purchase easier and they made us feel great. More

Report | Print

Purchased a new Accord Brandon was great to work with. We received an excellent price from him via email, with all of the terms of the purchase clearly explained. He respo Brandon was great to work with. We received an excellent price from him via email, with all of the terms of the purchase clearly explained. He responded quickly to our questions. When we came in to test drive the Accord there was no pressure put on us to buy. We did buy the car that same night and the entire process went smoothly. I would recommend Brandon and Valley Honda to anyone looking for a new Honda. More

Report | Print

Great place to buy a car! Brandon was extremely helpful and competent! He was not a pushy salesperson in the least, did not pressure us , instead gave us all the useful info w Brandon was extremely helpful and competent! He was not a pushy salesperson in the least, did not pressure us , instead gave us all the useful info we needed to make our decision. And he was patient as well. I would recommend Brandon to anyone looking for new car. All the people we interacted with at valley Honda were really nice which made the tortuous task of car buying easier. More

Report | Print

Continental Honda Saves the Day I can't even explain how disappointed I am with my customer experience at Valley Honda - I have been purchasing new cars with them since 2002 (5 total I can't even explain how disappointed I am with my customer experience at Valley Honda - I have been purchasing new cars with them since 2002 (5 total to-date), but based on my recent experience - details included below - I am now buying through Continental Honda. Looking to buy a vehicle for my nephew, I went to Kelley Blue Book online and pulled up the pricing for a 2018 Honda Civic LX with Honda Sensing- MSRP $21,636, Invoice $20,171, and Fair Purchase Price $19,222. Being a loyal customer I was expecting $19,400 - seemed fair and reasonable. I explained to the salesman that I had this information from KBB and wanted to know what they were willing to do - the first offer came back at about $21,200. How could this be? Thousands of dollars apart? I countered at KBB of $19,222 to reiterate that I had these figures, and the 2nd offer came back, through their sales manager at $19,863. Better, but not my desired $19,400 -- so I pressed on. Rather than focusing on the sales price, both the salesman and sales manager continued to ask me (1) how much money we had to put down on the car and (2) what monthly payment we were looking for -- and each time I was very clear to ask how either of these impacted the final sales price, only to have them tell me it had none whatsoever -- so why keep talking about it -- Let's focus on the sales price! In the end, Valley Honda insisted that $19,863 was the lowest offer they would accept for this vehicle, so they promised to hold the vehicle until Monday for us to explore other offers -- Eventually the sales manager came back and insisted he was now unable to hold the vehicle. Absolutely frustrated with the service at Valley Honda, I visited Kelley Blue Book and solicited online offers. Within minutes three offers were made - one particularly interesting one came from Continental Honda -- I went to the dealership today and not only got the Fair Purchase Price I wanted, they were able to give me the deal on a newer 2019 Honda Civic LX with Honda Sensing. I know where I will be buying my next new Honda. More

Report | Print

Wonderfully helpful Overall it was a great experience! Brandon was extremely helpful in showing me the ins and outs of the car I was thinking of getting before even purch Overall it was a great experience! Brandon was extremely helpful in showing me the ins and outs of the car I was thinking of getting before even purchasing the car. Then even more helpful when I decided to buy that car! Him and his team were fantastic and I give them 10/10 overall experience and would highly recommend! More

Report | Print