Ken Wang

I turned my lease in yesterday to get into a new one, and honestly, it was the easiest car buying experience I’ve ever had. David reached out to me on my cell before I even walked into the dealership, which honestly, it was the easiest car buying experience I’ve ever had. David reached out to me on my cell before I even walked into the dealership, which already told me he was going to take care of me. He was polite, he listened, and I could tell he actually cared about getting me the best deal instead of just closing a sale. I told him my budget going in, and somehow he came in under it. I still can’t believe that happened. No pressure, no games, just straight up honesty the whole way through. Five stars doesn’t even feel like enough. If I could give David a 6, I would. He’s got a customer for life now. See you in three years for my next one, David! If you’re heading to Jim Ellis, do yourself a favor and ask for David. More

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Disappointed, I was sent an estimate, but when I went to pay, it was significantly higher! The charges were inflated from the estimate… Why send an estimate if it’s not valid! It’s not rocket science, oil c pay, it was significantly higher! The charges were inflated from the estimate… Why send an estimate if it’s not valid! It’s not rocket science, oil change & fuel filter… Those are the same charges every time…. When I asked about why, I didn’t get a straight answer…. The service writer acted like it’s normal to do that… That’s just not good customer service… More

by EDDIECORREA Verified Customer Verified Customer

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Purchased a vehicle from Victoria and could not be more pleased with the experience. Outstanding pleased with the experience. Outstanding More

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Sami and the sales team have always been great to work with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. Kevin A. More

by ARNOLD.KEVIN442 Verified Customer Verified Customer

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David Estrella made our car-buying experience a great one. He was friendly, patient, and incredibly informative from the moment we walked in. He took the time to explain everything clearly, answered ever one. He was friendly, patient, and incredibly informative from the moment we walked in. He took the time to explain everything clearly, answered every question we had, and never rushed or pressured us into making a decision. It was obvious that he wanted us to leave feeling confident about our purchase. We truly appreciate all of his help and are very happy with our new vehicle. Thank you, David, for making the entire process so easy! More

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This dealership makes you feel at home, very welcomed. The people who work there are very courteous and helpful. They take that extra step to make sure you're satisfied. The people who work there are very courteous and helpful. They take that extra step to make sure you're satisfied. More

by TRINIJH Verified Customer Verified Customer

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I have chosen to do business with Jim Ellis GMC Mall, Georgia for the last 10 years. They are an amazing dealership outstanding service Dept.! you will not be disappointed! Also, they have a great select Georgia for the last 10 years. They are an amazing dealership outstanding service Dept.! you will not be disappointed! Also, they have a great selection of vehicles! More

by RANDYWADE64 Verified Customer Verified Customer

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Our buying experience at Jill Ellis Buick was exceptional. Ben, our salesman, delivered outstanding service and ensured we were comfortable throughout the entire process. The Used Car Sales Manag exceptional. Ben, our salesman, delivered outstanding service and ensured we were comfortable throughout the entire process. The Used Car Sales Manager, Jason Hunter, also checked in with us to confirm we were satisfied with the level of service provided. Additionally, Ken Wang from the finance department was excellent—he explained every detail clearly, ensured we fully understood the financing, and guided us seamlessly through each step. We truly appreciate the professionalism and care shown by the entire team. More

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Fred was very knowledgeable and provided great customer service, the transaction was fast and easy. We were given great advice about the warranty and was only offered services that made sense for our pu service, the transaction was fast and easy. We were given great advice about the warranty and was only offered services that made sense for our purchase. The entire team was friendly and responsive More

by CAREERSYLVIA Verified Customer Verified Customer

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The staff were very helpful, friendly and professional during the time we’re there. I really appreciate their professionalism as far as I remember. during the time we’re there. I really appreciate their professionalism as far as I remember. More

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