Melissa Toole
Melissa Toole at Jim Ellis Buick GMC Mall of GA

Melissa Toole

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.8
58 Reviews
4.8

58 Reviews

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58 Reviews of Melissa Toole

May 29, 2026

Dealership Rating
Employee Rating

ED BARNES AND HIS TEAM ARE PHENOMENAL! !! I’m always met w cheerful courteous greetings and excellent service More

by MARKPALLOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We look forward to your next visit! Take care!

May 28, 2026

Dealership Rating
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Great service will recommend to anyone ed gets 5andabove for all his help 👍 thanks again More

by ICEPICK70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 02, 2026

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

May 09, 2026

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Employee Rating

James has great customer service. He greeted me when I came to the counter. There was just a small issue with my part that was recalled wasn’t put on correctly. He called me and asked More

by Rodgersrena@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

May 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2026

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When I brought my truck in all my concerns were addressed very pleased with the service. More

by SHAWNB302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Floystrop , Chris in sales Department

May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2026

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Customer service is great. Staff is courteous. Service department is very efficient and gets things done in a timely manner. More

by pegnper
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Tom Floystrop

Apr 09, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 04, 2026

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Employee Rating

We are traveling and were only in the area for a couple of days and the dealership was able to get me in for an oil change and tire rotation on a short notice. The facility was clean and modern. The staff More

by TURNERD61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2026

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Employee Rating

The dealership staff are very friendly, the service is professional and fast, and they made an effort to keep me informed the whole time. More

by Jose Mathias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2026

Dealership Rating
Employee Rating

Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! More

by michael.langley
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

December 26, 2025

Dealership Rating
Employee Rating

Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!! More

by VKLOGISTICINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

December 11, 2025

Dealership Rating
Employee Rating

Tom was very helpful and took care of our needs, with very little effort on our part. More

by sandidodero60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Floystrop

Dec 19, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to Tom here at Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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