Brandon Flem
Brandon Flem at Grand Prairie Ford

Brandon Flem | Page 7

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
270 Reviews
4.8

270 Reviews

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270 Reviews of Brandon Flem

October 10, 2025

Dealership Rating
Employee Rating

I’m very happy with my new f150. Jackie got me a great deal and the whole purchase process was easy. I will definitely be back and will recommend Grand Prairie Ford to all of my fami More

by papajohn817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Ron Smith

Oct 14, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with your new F-150! It's wonderful to know that you received an excellent deal and found the entire purchase process to be smooth and straightforward. We truly appreciate your satisfaction with the service you received and are thrilled that your experience exceeded your expectations. Your willingness to recommend Grand Prairie Ford to your family members means the world to us, and we look forward to serving you again in the future. Thank you for choosing us for your vehicle needs!

October 10, 2025

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After being told just fun our credit through ford they ran it 3 time credit score is going to drop I’ve work sooooo hard to keep my credit score high and this happen and this is our 5 purchase from ford. More

by EDDYHIGGINS1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2025

Grand Prairie Ford responded

We are absolutely thrilled to hear that you have chosen us for your fifth vehicle purchase. Your loyalty means everything to us. We understand your frustration regarding the multiple credit inquiries. We recognize how hard you have worked to maintain your excellent credit score, and we take your concerns about this seriously. If you would like to discuss this further, please contact us directly.

October 09, 2025

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Ariana Burkhart, Joel Anzaluda and Sindia Estrella made my car buying experience easy and smooth. More

by NBYERS2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

Oct 13, 2025

Grand Prairie Ford responded

We are absolutely thrilled to hear about your wonderful car buying experience! It sounds like our team made the process seamless and enjoyable for you. We take great pride in having dedicated professionals who work together to ensure every customer feels supported throughout their journey. Your feedback highlights exactly what we strive for - making car buying straightforward and stress-free. Thank you for choosing Grand Prairie Ford and for taking the time to share your positive experience with us.

October 01, 2025

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Good have fun with your new car love mine car and your new car so far good More

by thanhquach05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2025

Grand Prairie Ford responded

We are absolutely thrilled to hear that you are enjoying your new vehicle! It brings us great joy to know that you are having such a positive experience with your car. Your satisfaction means everything to us at Grand Prairie Ford, and we are delighted that we could help you find the perfect vehicle. We hope you continue to love driving your new car and create many wonderful memories on the road ahead. Thank you for choosing us and for taking the time to share your experience.

September 30, 2025

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Employee Rating

Excellent customer service. Professional and very helpful. Surely I would recommend you to my family and friends More

by MORENO40OFFICIAL
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Oct 01, 2025

Grand Prairie Ford responded

Thank you for your review! We are thrilled to hear that you found our customer service excellent and our team professional and helpful. Your positive experience means everything to us at Grand Prairie Ford. We truly appreciate your willingness to recommend us to your family and friends - there is no greater compliment than a referral from a satisfied customer. We look forward to serving you again in the future and continuing to provide the quality service you experienced.

September 30, 2025

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Employee Rating

Everyone has been very friendly throughout the buying process. Jackie was easy to reach by phone and very pleasant to do business with in person. I would definitely do business here again. More

by 99cepekz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Jackie Mercer , Sindia Estrella

Oct 01, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our team during your purchase. It's wonderful to know that everyone made you feel welcome and supported throughout the entire process. Jackie will be thrilled to learn that her accessibility and pleasant approach made such a strong impression on you. Your feedback about the friendly service and smooth business interactions means a great deal to us at Grand Prairie Ford. We truly appreciate customers like you and look forward to serving you again in the future.

September 29, 2025

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If I could give more than 5 stars, I would! From the moment we walked in, everyone was so welcoming. Our salesman, David Flores went above and beyond and fought back and forth for everything we More

by katieducote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salesman-David Flores

Oct 01, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you had such an exceptional experience with us from the very beginning. It means so much to know that our team made you feel welcomed and that your salesman provided the outstanding service you deserved. We understand how important it is to have someone who will work hard to meet your needs and expectations, and we are delighted that happened for you. Your kind words about the wonderful experience truly brighten our day. We look forward to serving you again when you are ready for your next vehicle and appreciate you choosing Grand Prairie Ford for your automotive needs.

September 27, 2025

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Joey Pacheco Made it simple to trade my Mustang and get me into a brand new f150, with every option I wanted. More

by chance.quick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Pacheco

Sep 29, 2025

Grand Prairie Ford responded

We are delighted to hear about your excellent experience with our team! It sounds like the process of trading your Mustang for a brand new F-150 was made smooth and straightforward for you. We're thrilled that you were able to get all the options you wanted on your new truck. Your feedback about the seamless service means a lot to us at Grand Prairie Ford. We take pride in making vehicle purchases as easy as possible for our customers, and it's wonderful to know we achieved that goal for you. Thank you for choosing us for your automotive needs, and we hope you're enjoying every mile in your new F-150!

September 26, 2025

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Excelent on test drive Answered all questions Willing to negotiate Allows good Get you in & out as quick as possible More

by Rafael Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer , Joseph Nervarez

Sep 26, 2025

Grand Prairie Ford responded

We are excited to hear about your positive experience with us! It sounds like you had an excellent test drive and felt comfortable with how we handled your visit. We're pleased that our team was able to answer all of your questions thoroughly and worked with you on finding the right deal. Your feedback about our willingness to work with customers and keep the process efficient means a lot to us. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience!

September 24, 2025

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Employee Rating

Great place to buy vehicles great service bought 4 or more vehicles from them Ron smith or Jackie Mercer sales mans More

by zaragozagilberto724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Ron Smith

Sep 25, 2025

Grand Prairie Ford responded

We are delighted to hear about your wonderful experience purchasing multiple vehicles with us. Your feedback about our excellent service means so much to our team. It's fantastic to know that you've chosen to return to Grand Prairie Ford for four or more vehicle purchases - that level of trust and loyalty is truly appreciated. We're proud to have team members who provide the quality service you experienced. Thank you for being such a valued customer and for taking the time to share your positive experience.

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